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Jeremiah C
Customer Reviews for Citgo Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I did not get a receipt or follow up email.
Barbara SStore clerk took the keys inside and sent me on my way. Did not inspect the vehicle, confirm mileage or gas level while I was there.
Brian BThey changed me $29.99 to rent a 10 foot truck which was $19.99. Just happened yesterday so I have not had time to complain yet. Going today to get this charge changed. If charge is refunded then this survey will be much different. My name is David Beck.
David BHe - manager at location was VERY respectfully businessly kind!
Maria TA J was very helpful, was there for me when I really needed him.. Thank You A J !!!
John GI stronger recommend to have a separate pickup location.
Utsav SThey charged my card twice at pickup and drop off.
Sue GFacility charged me for extra fuel and I know I filed it to the correct line but did not take a picture like I should have. They scammed me for an extra $25 in fuel. When I arrived to drop the truck off the lady at the front could not process the return and advised the owner would email me my receipt. Very unprofessional and sneaky. I would not ever rent here again. Any person working should be able to process Uhaul pickup/drop off at any given time.
Stephanie R