Customer Reviews for City Storage Dyersburg
(U-Haul Neighborhood Dealer)

516 reviews

295 US 51 Bypass S   Dyersburg, TN 38024

(731) 286-1391

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 12 pm - 5 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(731) 286-1391

295 US 51 Bypass S
Dyersburg, TN 38024

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 12 pm - 5 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MIECZYSLAW B. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
4.0

Customer did not leave a comment.

DAVID N. 
Rating:
5.0

Customer did not leave a comment.

MARTHA T. 
Rating:
5.0

Customer did not leave a comment.

Monique D. 
Rating:
5.0

Nothing.....just keep doing what they're doing. Excellent service!

JIMMIE S. 
Rating:
5.0

Customer did not leave a comment.

TOWANDA P. 
Rating:
5.0

I highly recommend this storage facility. It is very clean and maintained and climate controlled so our stuff was in perfect condition removed it.

patricia d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

SONYA J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
3.0

Won't answer my complaint on the gas gauge. I left more gas than when I picked it up. I have picks 2 prove it.

Christopher B. 
Rating:
5.0

Supposed to pick up in Blytheville Arkansas's but had to go to Dyersburg Tennessee. Over one hundred extra miles u gave me 100 miles but I still had to rearrange cleaning and loading and unloading crews U said pick up at nine in Blytheville but pick up was ten in dyersburg only after I raised a little hell. Van was good but much larger than requested (more gas).

WILLIAM M. 
Rating:
5.0

Great all around service!

Jaime M.  |  Overall Experience 
Rating:
3.0

the location need to be closer to the inerstate , so you want to drive all over town . looking for it. my brother and i had to go to three or 4 differ-places, to fine it. other than that they were very friendly. thank you for your service.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

timothy C. 
Rating:
5.0

Truck is in need of windshield wiper replacement. The cab is noisy -- seems to allow for a lot of air infiltration. Drivers should be warned that they will need a cigarette lighter plug in for cell phone use. Truck ran at 70-80 mph. Good truck. Drivers need to take their time to set the mirrors and especially those for blind spots

PAUL P. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Always great service.

DARYL E. 
Rating:
3.0

Online drop off system wasnt smooth and was frustrating

Suzanne S. 
Rating:
5.0

The unit I rented was in need of a front end alinement, the A/C did not work properly. Very hot driving this truck. The people at this location were very nice and helpful. They did a great job at what they do.

JOHNNY W. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Thank you, this location was great! Mitch and Sam was very helpful.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

DEVIN L. 
Rating:
5.0

Keep up good work.

ANDREW B. 
Rating:
5.0

Customer did not leave a comment.

EVELYON R. 
Rating:
5.0

Customer did not leave a comment.

JORDAN B. 
Rating:
5.0

Customer service was awesome!

JASON A. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

ANDRES B. 
Rating:
5.0

One of the best U-haul locations I have used.

JAMES G. 
Rating:
5.0

Completely awesome service. Very professional and very friendly. Will definitely use again.

CHARLES F. 
Rating:
3.0

The online/app reservation is hard to use and didn't work properly. I put my info in 3 times and apparently it still didn't save some info. It was a very frustrating experience. You also did not add the deposit fee on the website/app so that fee was unexpected.

Rosemarie P. 
Rating:
5.0

Customer did not leave a comment.

JAMES N. 
Rating:
2.0

Tell up front there's a $100 deposit if using a debit card

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Daryl P. 
Rating:
5.0

Customer did not leave a comment.

SHERRELL A. 
Rating:
5.0

Love the happy good attitude when I greeted at the counter..very comfortable

MONICA R. 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY P. 
Rating:
5.0

These guys are good! Highly recommend you see Mitch and his staff for UHaul!

JAMES C. 
Rating:
5.0

Nothing. Everything was great!

Haley F. 
Rating:
5.0

This location I was extremely happy with their directions and ease of directions posted..I kept vehicle past return time and Mr Mitch was extremely kind and was pleasant to speak to. I would definitely rent again at this location. Thank you for your great service.

Lori G. 
Rating:
4.0

Customer did not leave a comment.

Jonathan T. 
Rating:
5.0

Customer did not leave a comment.

BRETT C. 
Rating:
4.0

Customer did not leave a comment.

MARTAVEON S. 
Rating:
5.0

Customer did not leave a comment.

QUINCY P. 
Rating:
5.0

one of your best... maybe the best

HAROLD K. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

Lacomma S. 
Rating:
5.0

Mitch was very good to take care of what I needed. Enjoyed the service he gave. He operates a good U-haul moving and storage. Thank you Sir!

Bob L. 
Rating:
5.0

Customer did not leave a comment.

GEITHA P. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

The employee came to my car and checked me in, made sure the trailer was good and then told me exactly where to drive and how to get there for him to u hook the trailer. He did all the work! He was very kind and welcoming.

KATIE J. 
Rating:
2.0

Make sure all requested equipment is in correct truck. The manager did apologize and remove the charges, but I was already driving 30 minutes to pick up the truck and was on a tight time frame, so I had to make the move without the equipment I needed.

R Wade J. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

I would like to thank Mitch and Tammy for being super nice and helpful when I needed to extend my reservation. They made everything so easy! Definitely 5 🌟🌟🌟🌟🌟

LISA T. 
Rating:
5.0

Keep up the friendly atmosphere, courteous responses and exemplary attitude towards the concerns of your customers. Please be honest and give a detailed description of prices and let the final price be the final price. Please don't affix extras to future increase your profits and decrease your standards. Your location rocked.

annie B. 
Rating:
1.0

I made my payment but the pay system is a nightmare !!! not on top of customer pay and sending text's about unpaid rentals when it's not true very very bad internal controls.

Matthew S. 
Rating:
1.0

Customer did not leave a comment.

Jordan P. 
Rating:
5.0

Customer did not leave a comment.

STACY G. 
Rating:
5.0

Customer did not leave a comment.

Mistie B. 
Rating:
5.0

Customer did not leave a comment.

VIRGIL J. 
Rating:
5.0

Customer did not leave a comment.

TERRY A. 
Rating:
5.0

Customer did not leave a comment.

Virginia B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Tammy was wonderful! Not only did she help us out but she knew her equipment and exemplified excellent customer service! Thank You Tammy!

AMANDA J. 
Rating:
5.0

Customer did not leave a comment.

Virginia B. 
Rating:
5.0

I cannot think of anything at all. Your rep was knowledgeable and one of the friendliest and most courteous I've encountered. A please doing business with.

John R. 
Rating:
5.0

Customer did not leave a comment.

NEELY C. 
Rating:
5.0

Customer did not leave a comment.

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

ROSE E. 
Rating:
4.0

Customer did not leave a comment.

RANDY L. 
Rating:
5.0

Customer did not leave a comment.

TONYA C. 
Rating:
5.0

The entire experience was excellent. Proud to have such a top notch U-haul dealer in my hometown!

steven G. 
Rating:
5.0

Customer did not leave a comment.

alan G. 
Rating:
5.0

Customer did not leave a comment.

KRISTIN B. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY D. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

DARYL E. 
Rating:
5.0

Customer did not leave a comment.

KAYREN F. 
Rating:
5.0

Customer did not leave a comment.

Terry V. 
Rating:
5.0

Customer did not leave a comment.

TRACY J. 
Rating:
5.0

Excellent service cannot think of anything they could have done better person working was very courteous and helpful

ASHLEY W. 
Rating:
5.0

Customer did not leave a comment.

AMANDA S. 
Rating:
5.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW D. 
Rating:
5.0

Customer did not leave a comment.

MARKEASHA B. 
Rating:
5.0

Service was great. Would recommend and definitely use this location again.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

Clint F. 
Rating:
5.0

Customer did not leave a comment.

HOPE W. 
Rating:
5.0

Mitch was very kind and helpful. Will be using U-haul again

TANYA S. 
Rating:
5.0

I kept the trailer 3 days longer than expected and they made an adjustment on my charges. Much praises and thanks for helping make this gigantic move successful and stress free.

TOMMIE T. 
Rating:
5.0

Customer did not leave a comment.

RAY H. 
Rating:
3.0

Make sure that deposits are returned cause that makes 2 times that I've used Uhaul in two different towns and I still have not received my deposits so I will not be using Uhaul anymore. Don't tell people they will get their deposits back when you know they will not. So where and what happened to my deposits. Way I see it this service should have been free this go round. Smh

KARAE W. 
Rating:
5.0

Customer did not leave a comment.

SEAN H. 
Rating:
5.0

Customer did not leave a comment.

MATT T. 
Rating:
5.0

Customer did not leave a comment.

AUTUMN B. 
Rating:
5.0

Keep up the Good work.

JULIUS S. 
Rating:
5.0

Customer did not leave a comment.

Tony B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOE J. 
Rating:
5.0

Customer did not leave a comment.

KRISTOPHER R. 
Rating:
5.0

Mitch is the best!!! We rented this storage facillity to put items from an estate in it. Three members of the family came to retrieve items from it (one also rented a trailer from Mitch.) In every case Mitch was helpful, knowledgable and made sure everything went just right. He IS the best!

Lea T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Alan B. 
No reviews have been submitted for this location.

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