Great customer experience. Prompt, easy, and friendly.
Bruce P
Customer Reviews for City Storage Dyersburg
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
5⭐Good communication, they will definitely make it work
Shereta Efriendly staff very helpful explained everything well will use again if needed
ELDON FMxak sure U are alwsys polite
MONETTE WThe air conditioning in the truck was not working properly.
Anita DI don’t think it was this place that maintain the trailer but the trailer wasn’t right
JASON RGreat Customer Service
CYNTHIA PThis location was great. Met my needs and then some. A++++ Thank you.
CLEO EI don't really think there's anything any better to do for the next customer cuz they have the best customer service and so friendly thank you so much Mitch and Tammy
KAREN L😌
ANKITKUMAR KEasy drop off
PATRICK RThe only trouble I had is when it came to me verifying the license plate, taking pictures of the uhaul and the gas and mileage at the end it wouldn’t allow me to do that part other than that everything went smooth and I thank you guys !!
TYSHEUNNA Cthe people here were ok but due to the lack of instructions at pick up, we got charged for items that I beleive we should not have been charged with. there was an engine light on and the codes showed that it was the transmission control module - from not communicating to overheating. told the guy and uhaul about it and he said that he was not going to report it, he said "whenever they do the round of maintenance on then they will find it"... I feel sorry for the next guy that has to rent this unit and trailer, there is a short in the lights somewhere.
Timothy RGreat service Fast… efficient
STEVEN CThink there was a break or hydraulic leak in the hose it was spraying on my truck
AARON AVery friendly, professional service!
ROBERT JVery nice employees.
JAMES KNothing
TERRY CThe “800” number I had to call took several transfers to get to the right place and took some time. Other than that everything was outstanding
LAWRENCE PHad a blow out 15 miles from pick up site. Almost hot by multiple cars on freeway. Waited and hour plus to get it fixed. I Missed My appointment and lost the deal I had made with another person.
WADE RIt was great!
PATRICIA KPersonel was friendly and very helpful. Trailer pulled easy!
LESLIE RThe staff and service is PERFECT but as a corporation U-Haul needs to make this location more visible from the road. Maybe a taller sign advertising “U-HAUL” and plastic signage in bigger font for “ENTRANCE” & “EXIT”
ROBERT TVery helpful and was eager to rent me what I needed
TINA BGreat experience
CHARLES HThey took care of me and they were so nice and they gave us all their time thank you
MEGAN BThis is my second time at this location and the gentleman there was willing to help me, EVEN though the office is closed on Wednesdays. THAT'S service!
Larry SGreat customer service!
MCKENZIE LIt would be nice to get an estimate of the total price, if possible. Other than that, everything is great!
QUINTESSA WVery professional and the service are above and beyond.
HENRICH OYes, slight issue with closing out the rental with the app, but I assume all is set. Please confirm.
JOSEPH RFriendly service
RICKEY Sthe trucks are clean and well maintained. The employees are great and made the rental of the truck easy. Thank you for everything Bryan Kobilka
BRYAN KImprove your no places open on the weekends then have to do a site thats confusing. I thank you Mitch for getting me on the road back as fast as possible. I was stressed and was not very nice he still helped me from what I felt was a nightmare and endless frustration.
VERNICE DEverything was great!!!
JAMIE ANot a thing everything was excellent
JOCELYN EEvery went perfectly smooth
ricky aNothing
Robert HBe upfront with the fees. I was charged 196.50 and additional 109.00. I thought everything was in the total amount of 196.00.
Sonja JNothing at all. People were nice and very helpful and explained everything to me.
larry wDave was very helpful
David JAlways helpful and friendly. Nice clean equipment.
Guy CThe people where friendly and they had no problems explaining the details to me. They even hooked up my trailer and connected everything.
Derek CEverything was great.
LYNDA HGreat customer service! Has a good amount of supplies on hand to satisfy all your moving needs.
Brian HNothing
virgil gGet the smoke smell out.
Angela LThe lady at City storage made the checkout process so easy. She was very knowledgeable. Thanks for making our move so much easier
Kelly MStaff/owner was great. Very friendly and helpful. Was great to work with. I would recommend this location to anyone.
Tommy WTop notch service and equipment in excellent condition.
Steve LEverything was great
Cynthia PI asked for a furniture dolly and it was not in my assigned vehicle
John SService was exceptional
Leah PThe truck I reserved a week ahead of my move I was told the day before my pickup time that I had to drive 45 minutes farther to get the same size truck. So I was forced into getting a smaller size truck.
Charles LN/A
tom mMitch and all of his crew are always friendly, and very helpful
Alan C | Overall ExperienceI highly recommend this storage facility. It is very clean and maintained and climate controlled so our stuff was in perfect condition removed it.
patricia d | Overall ExperienceGreat all around service!
Jaime M | Overall ExperienceMitch is the best!!! We rented this storage facillity to put items from an estate in it. Three members of the family came to retrieve items from it (one also rented a trailer from Mitch.) In every case Mitch was helpful, knowledgable and made sure everything went just right. He IS the best!
Lea T | Overall ExperienceVery nice owner, but he does not give the free rental for storage that I signed up for.
Delois a | ReservationThe gentleman at the front walked me to the unit prior to paying so I could see what I was getting. He shows me camera and explained everything. It was clean, kept up and worth the money.
Veronicka Z | ReservationEasy to locate, good area, and friendly operators.
Rod W | Overall ExperienceVery bad smell around that area l wouldn't rent there again
michael p | Overall ExperienceI was amazed at how my things were not infested and i had all access to my things gate never closed but security was 100 i thank you nice doing business with y'all be blessed
amelia r | Overall ExperienceNice, clean storage room. Been better if the access was paved.
Privacy R | First Impressions