Customer Reviews for Clarksville Lock Storage South

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clarksville Lock Storage South

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JOHNNIE L P. on

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The problem I had was, I reserved a truck at one location a week in advance and the night before I was to pick the truck up I received a text, telling me my truck would be ready at 9:00 AM the next morning, when I specifically told them I would pick the truck up between 7:00 AM - 7:30AM, then I had to go to another location to get the truck. All of that just through my morning move off. I had people that was going to help me move, with that 1 1/2 hour delay, I didn't get the help I was promised, because my helpers had other things to do on that day.

brooke W. on

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Emilia S. on

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The only thing is when I made the reservation I asked for an appliance dolly and they didn’t deliver on that. Told me to go to the one down the street that didn’t have one and was rude.

Jesse T. on

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Paul F. on

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The Sinclair office was very good, very professional and pleasant, My complaint is with the Murfreesboro memorial Blvd office as well as the policy of "wrong Location Return" penalties. I wanted to return to a location closer to my home (i.e. Wilma Rudolph Ave) but was told I would be charged as a One-Way vice the Two-way, then told by the Murfreesboro unit I would incur an additional penalty for wrong location. These both seemed like unreasonable charges!

kim S. on

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Nothing,The service was top notch.

Kevin C. on

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linda E. on

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linda E. on

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Denise, at the Sinclair site is Excellent, She helped me have the smoothest move ever, You need more people like her, she is amazing.

Denise B. on

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The site manager Denise Ruble helped to make this a super easy transaction. She walked us through the whole process and was available for any questions that we had. Thanks Denise

Benjamin H. on

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Denise is the best!

bobby B. on

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Bethany J. on

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Chris L. on

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The clerk was very friendly and personable. Great service!

Nathan K. on

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Ralph T. on

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Truck was 4 quarts down on engine oil, oil idiot light came on before we left after loading the truck. 4 quarts low!!! Rear driver side tires were nearly bald and would not have passed a law enforcement safety check. Cab of the truck was filthy, really gross and obviously had not been cleaned. Truck assigned had 142,000 miles on it and we had a 750 mile drive over 5 states. That truck should never have been assigned to anything but local moves. Will make sure all friends, family and co-workers know not to use U-haul. Thanks for adding even more stress to an already stressful event.