Owner was very helpful with my return. I had a some issues getting back at the right time and he worked with me to help with a smoother return. Will use again.
Shane S
Customer Reviews for Classic Blades Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service at Classic Blades.
JOEL SSuper nice owner! Easy to accomplish my task. Would definitely recommend to anyone. Thanks for superior service Jeff.
MARTY LLa verdad es que no tengo nada de comentarios este señor fue excelente en cada momento hasta hizo una oración conmigo antes de salir a hacer mi mudanza para que todo me saliera bien les doy todas las estrellas que pudieran haber para calificar a alguien que Dios lo bendiga grandemente
JAVIER BNothing - wonderful experience
Amanda RVery friendly and accommodating. Wonderful customer service. Van was clean and in excellent condition. Highly recommend this location.
DANIEL DJeff was friendly, efficient and easy to work with! Equipment was clean and easily accessible! Thanks
BENJAMIN CInteresting business, friendly owner, helped the return process with no issues.
Peter DJeff was super friendly and very warm, he greeted us and helped us and made us feel so welcomed there, it was our smile for the day, May God shower him with blessings. lilly
SHAHNAZ TI wouldn’t change a single thing. Mr Jeff was so nice and made the process so simple. Would definitely recommend this location to anyone.
MURRY CExcellent customer service.
ZACHARY JJeff was amazing, friendly, and professional!
Amanda MEasy clean and well running vehicle..what more can you ask for??
candy tThe gentleman at this store was more than accommodating and kind. We will definitely be returning for future needs.
Cristy KThe gentleman we dealt with at this location is awesome. There is nothing he could’ve done to make it get a better experience… This will be my new U-Haul location from here on out.
SHELBEY LJeff was very accommodating to our needs and friendly service.
MATTHEW DVery friendly and courteous. Very easy to get in and out of this location.
GAIL AEverything was great thanks very much
Tom MThe guy in this location is so nice and kind.
FLOR MNone.
JAMES SVery helpful
CHARLES CNothing, it was great!
Linda BThe guy that took care of us was really good at his job and cared
Stacy WThe lock box was out on the street sing not on the building and the truck was nasty and sticky I literally had to clean it at the first available Gas station even the steering wheel was stick black stuff on it took me about 45 to clean the cab
Carolyn MNo one was at location on a Saturday it was unclear were lock boxes were. Took forever to check in on app then had to call and chat trying to find lock boxes told via chat they were next to door they are actually across parking lot attached to a sign. Trucks headlight was broken at pick up no way to note this via app so just took pictures
Brandon TClassic Blades has always been my go to for UHaul. I highly recommend everyone to visit Jeff for your next rental, and check out his amazing collection of swords and blades. Thank you for your help with another move.
dennis sThe customer service at this location was probably the best I’ve had with renting any vehicle. I will definitely recommend to anyone that is in need of a moving vehicle.
Daniel SHave someone on site that can assist of needed.
BRENT MGreat customer service and pricing
Avin WThe gentleman who helped us set up our reservation was so helpful and informative. He was very professional and I would definitely rent from him again!
Amber RIt did take us a little while to find were the keys lockbox was located. But it was a easy check in using the online check in.
Daylyn TAbsolutely nothing! Classic blades always gives the best service with u-haul and I’d go nowhere else
Bradley MYou guys are awesome!
Miles JI was in need of a U-Haul on a Saturday on a short notice. When I arrived he was actually closed but really understood my circumstances and agreed to rent me a truck. I really thought this truck was going to cost me double for after hours but no. There was no extra charges. I have used and will only use U-Haul several times in the past. I have to say this was the best service I have had overall. I will be needing one in the near future to move my storage unit closer to where I moved to and this will be where I will get it. 5+ stars from me. Thank You so much for the awesome service!!!!!
Nancy BNo night drop box for keys
Rozenia TNeed better signage for the drop box
Ron JI met Jeff at the pickup time. He was professional, courteous and a pleasure to do business with. The equipment worked well and was a great aid in getting my project completed.
Robert AI am very happy with the service I received from U-Haul and dealer
Summer SNothing as for as the location goes but I was told I would be given extra miles as they did not do my order correctly and I was forced to go into another state to pick up the correct vehicle I only used 38 miles not to mention brought it back was twice as much gas as it came in with and was still charged for those supposed eight extra miles. The second place they moved my pickup to was not open when we got there and said he was an hour away but would get back as soon as he could as he did not I have a way to know they would be switching one over to his store. That gentleman was very nice and did his best to try and come back in time but we couldn't wait so we had to go across the street to the other one it was also very nice.
Cathryn PBest little trailer ever to haul pigs in.
WENDELL HVery Nice!! And Helpful
Mark Edropped off during closed hours, only complaint was a large mud puddle in the front center of parking lot
Travis MNothing, everything was perfect!
ROY MWe had a horrible time getting out truck. We specifically picked a location close to home, to get there and find the pickup was changed to another location half an hour away. We were not notified of this change. We get there to find it’s been changed to yet ANOTHER location ten minutes from there. Then, the time was incorrectly put in as 11pm instead of 10am so we couldn’t use mobile checkin without a lengthy Time on hold. This wound up adding about 2 hours of driving to my morning plus having to drop off at a much further location, and losing this time I could have spent packing and unloading. I will not be using uhaul again after this cluster of an experience. Get your dispatch organized!
Matthew JExcellent and friendly service at Classic Blades location!
DENNIS MVery friendly and helpful. Process was smooth and simple!
James MTruck tire has problems and area supervisor call but his stupid didn't give me any kind of off on my rent.
RUPESH PJeff was awesome
CARL ECustomer service was AWESOME and sincerely appreciated !!! Friendly, helpful !!! Thank you for your help with my rental !!
ANITA SThe truck was dirty even though the last person said it was clean. Red dirt was all in the floor boards and in the bed storage part in the back. The gas hand was not correct.
Veronica RGreat customer service!
TRACIE PMissing dolly, uhaul was dirty on the inside
Austin HPlace looks like it is hardly open it was definitely not open on a Monday morning after 900 am and did not open all day as I past
FARMER CVery accommodating! Came out to meet me as I pulled up. Very quick and professional. My granddaughter said he was “charming.”
JOE MGreat experience. Easy pick up and return and super friendly staff!
Aaron JJeff was excellent
Jerry CThe app was horrible it made me do the same things 2 to 3 times. Then randomly it would say unable to load even when I had full connectivity as well as signal. The flow of the app was awful, the directions were a bit vague, and if I wanted to go back I'd have to start all over again to reread something. Poor design.
Charles kOur extra equipment we ordered (dollys etc.) was not with our truck, making moving far more difficult and then I was charged for the equipment I never received
Donovan R