Customer Reviews for Classic Game Rooms
(U-Haul Neighborhood Dealer)

345 reviews

10170 Hazelbrand Rd NE   Covington, GA 30014

(770) 385-7016

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(770) 385-7016

10170 Hazelbrand Rd NE
Covington, GA 30014

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Josh was Awesome!!

APRIL D. 
Rating:
5.0

Customer did not leave a comment.

RONALD G. 
Rating:
5.0

Customer did not leave a comment.

Roger H. 
Rating:
5.0

Customer did not leave a comment.

Elgin W. 
Rating:
5.0

Perfect and expedited experience

lakisha R. 
Rating:
5.0

Customer did not leave a comment.

HAROLD K. 
Rating:
3.0

Being Josh was very friendly, helpful and his customer service was great. Perhaps staffing could be improve to minimize wait time when demand is high. My rating 9.75 out of 10. Thanks Josh!!!!

LESTER W. 
Rating:
5.0

Excellent experience.

Bob G. 
Rating:
5.0

Customer service was great

Stanley K. 
Rating:
5.0

Customer did not leave a comment.

April S. 
Rating:
4.0

Customer did not leave a comment.

Doug S. 
Rating:
5.0

Full fuel tank which every customer should provide for each other.

GENA K. 
Rating:
5.0

Customer did not leave a comment.

ERIC W. 
Rating:
4.0

Customer did not leave a comment.

Allen W. 
Rating:
5.0

Customer did not leave a comment.

SHARAE L. 
Rating:
5.0

He, unsure if of his name but he was so informative and efficient! Made the move stress free! Would use again in the future! Thanks so much! Very kind!

KIMBERLY W. 
Rating:
4.0

Make sure the truck clean and not have roaches

Edward P. 
Rating:
5.0

Great customer service

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH F. 
Rating:
5.0

Air conditioning was not working.

James B. 
Rating:
4.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

Julia W. 
Rating:
5.0

Customer did not leave a comment.

RASHAAD L. 
Rating:
3.0

Customer did not leave a comment.

Alton T. 
Rating:
5.0

Customer did not leave a comment.

DONNA Y. 
Rating:
5.0

The guy was super helpful and put the trailer on the hitch for us and hooked everything up.

SHAWNA S. 
Rating:
5.0

Great staff and service

Elliott D. 
Rating:
5.0

Very nice.

JIMMIE E. 
Rating:
5.0

Customer did not leave a comment.

RONALD G. 
Rating:
5.0

Personnel was very friendly and answered all my questions. Online check in and checkout process was very efficient. Only negative was that the radio in the truck did not work. Overall, a very pleasant experience.

Kenneth M. 
Rating:
3.0

Customers should not be charged a cleaning fee. The truck we rented was dirty inside when we rented it. The floors had dirt and the cup holders had screws in it. When I was checking the truck back in online, the question asked if the truck was clean for the next family to use. When I checked no, I noticed a $25 cleaning fee at check out. I went back and changed my answer and the fee was removed. The truck was not clean when I picked it up so it would not have been clean when returned.

Robyn W. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN E. 
Rating:
5.0

I've rented from these Gentleman a few times and Always A great experience And friendly Smiles and faces.... Thanks so much for all your hard work!

STEPHANIE C. 
Rating:
5.0

My sales associate was great, He was very nice and helpful. He showed me step by step how to attach it to my truck. I would give him 10 stars if I could. He deserves a raise!

Nakia H. 
Rating:
4.0

Customer did not leave a comment.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

THELMA W. 
Rating:
5.0

Great

Elliott D. 
Rating:
5.0

Customer did not leave a comment.

Candy W. 
Rating:
1.0

Upon my arrival I was greeted by the gentleman at this location. He made me load my own appliance dolly, and walk to the uhaul by myself and didn't even do a damage with me. He was very rude, feet on the desk and wasn't interested in helping me load my supplies.

Ashley L. 
Rating:
3.0

Customer did not leave a comment.

Rich D. 
Rating:
3.0

This experience has been horrible all the way around. The guys at classic game room were the best part of the experience. I actually only had to come to them after our uhaul was not the right size and did not have the equipment we requested in it. So by default we found them. I can honestly say I would never suggest uhaul to anyone and I'd never use it again. I have been double charged twice at this point and I am just waiting for another charge to come thru. Hopefully it won't. But at this point I don't trust uhaul so we will see.

LOIS W. 
Rating:
5.0

Everything was amazing

Jerenate T. 
Rating:
5.0

Inside of vehicle was not clean. Otherwise, all was well and I would recommend this location to others. Thanks for your service.

Carolyn W. 
Rating:
5.0

Quick and thorough. I turned in the truck and was gone in less than 10 minutes.

James F. 
Rating:
5.0

Customer did not leave a comment.

MARIA P. 
Rating:
5.0

Customer did not leave a comment.

Mary K. 
Rating:
2.0

Improve your website so people can check the equipment back in

ALVIN B. 
Rating:
5.0

Good service, friendly people

robert R. 
Rating:
5.0

Customer did not leave a comment.

Christy W. 
Rating:
5.0

Customer did not leave a comment.

ROMESA S. 
Rating:
4.0

Customer did not leave a comment.

APRIL S. 
Rating:
3.0

Customer did not leave a comment.

David M. 
Rating:
4.0

Customer service was very good, they are pleasant and fast. The building is nothing fancy but it is clean and spacious and the rates are very reasonably priced. NOTE: Please take a photo of your pick up and drop off miles. There was a typo on my mileage check in by their staff ( we dropped it off after hours) which cost us over $100 extra however, THANK GOD no one used the truck we used after us so we were able to prove that it was their typo, they apologized, made the correction and refunded our cc without any hassle at all. Yes. I would use them again.

HARRY L. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Have this location to train your Conyers, Ga. corporate location on Dogwood drive.

Victor A. 
Rating:
5.0

Classic game rooms do a great job every time. Thank you

KIM F. 
Rating:
5.0

Friendly staff and very helpful.

Tyrone M. 
Rating:
5.0

Customer did not leave a comment.

Chelitha B. 
Rating:
5.0

Customer did not leave a comment.

DEMOND F. 
Rating:
5.0

Customer did not leave a comment.

Keneth W. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
4.0

Customer did not leave a comment.

Miyah B. 
Rating:
3.0

Get rid of the, Rental Tax.

gregory W. 
Rating:
5.0

Customer did not leave a comment.

Matt W. 
Rating:
5.0

Customer did not leave a comment.

steven P. 
Rating:
3.0

Customer did not leave a comment.

Julio R. 
Rating:
4.0

Customer did not leave a comment.

Jon F. 
Rating:
5.0

Customer did not leave a comment.

Howard B. 
Rating:
4.0

Customer did not leave a comment.

CHAD S. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
3.0

Customer did not leave a comment.

Roger B. 
Rating:
4.0

Customer did not leave a comment.

Haley N. 
Rating:
4.0

Although the customer service was great. The truck was nasty inside but it did the job

Tanya J. 
Rating:
5.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Truck was sputtering the whole trip and lights on dash board. Caused me problems with my rental

Will R. 
Rating:
3.0

Customer did not leave a comment.

DEBRA W. 
Rating:
5.0

Customer did not leave a comment.

ALBERT T. 
Rating:
5.0

Customer did not leave a comment.

Ronald G. 
Rating:
3.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

I was very very disappointed in u-haul in it self it was not the place that you are asking a review on that I HAD THE WORST EXPERIENCE EVERY U-HAUL had me to go different places to get the storage that I had a reservation for they was rude the name of the manager Mark was not helpful at on it's not the customer fault that they had a flood they could have been more helpful in how he talk to the customer I had to go to another rude U-HAUL place to get another storage and they where no better.

Dovie T. 
Rating:
5.0

Truck was missing fuel cap was the only issue.

MARK N. 
Rating:
5.0

Customer did not leave a comment.

Mario F. 
Rating:
2.0

If you need to be in and out then I don't recommend this place. I spent $463 just in equipment and I had to pay almost double for moving help due to Uhaul being short staffed. Sees my hat Uhaul would return some of my mo ru. That would be the right thing to do

Sandy M. 
Rating:
5.0

Send them here when renting in covington GA.

James E. 
Rating:
4.0

Customer did not leave a comment.

Jason L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
5.0

Customer did not leave a comment.

Mario F. 
Rating:
5.0

Customer did not leave a comment.

Vickie B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
4.0

Customer did not leave a comment.

Shayla T. 
Rating:
2.0

Rent them a road worthy vehicle, would not use uhaul again!

Michael R. 
Rating:
5.0

Customer did not leave a comment.

roland S. 
Rating:
4.0

Customer did not leave a comment.

Dale T. 
Rating:
5.0

The truck was nice and maintained but it needs either tire balancing or front end repairs, it had an excessive amount of vibration in the steering.

Rahl S. 
Rating:
5.0

Josh was very nice and helpful!! I highly recommend this company.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

LATASHA J. 
Rating:
5.0

We got the trailer to our house to move. Loaded it up. It rained and the roof leaked and got a lot of furniture and bedding wet.

Lauren B. 
Rating:
4.0

Customer did not leave a comment.

Krissie D. 
No reviews have been submitted for this location.

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