Customer Reviews for Classic Game Rooms
(U-Haul Neighborhood Dealer)

521 reviews

10170 Hazelbrand Rd NE   Covington, GA 30014

(770) 385-7016

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(770) 385-7016

10170 Hazelbrand Rd NE
Covington, GA 30014

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Winston W. 
Rating:
5.0

Customer did not leave a comment.

Todd H. 
Rating:
5.0

Customer did not leave a comment.

Carol C. 
Rating:
5.0

Good to go.

David B. 
Rating:
5.0

Customer did not leave a comment.

Zimbulus N. 
Rating:
5.0

Nothing

Brandun B. 
Rating:
5.0

This was a quick painless drop off I was in and out rather quickly

Tom G. 
Rating:
5.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

Great place to rent!

patrick B. 
Rating:
3.0

Everything was fine

Bart J. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
3.0

Customer did not leave a comment.

Bryttani L. 
Rating:
1.0

Rep wasn't willing to help clear up the discrepancy and refund my money!!!

Rodney A. 
Rating:
5.0

Josh is awesome . Thanks

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

The car dolly worked great! Service was awesome!

JOSEPH G. 
Rating:
5.0

Love this location and the employees that there

Tangelia S. 
Rating:
5.0

Customer did not leave a comment.

Ann M. 
Rating:
5.0

Customer did not leave a comment.

Sophea K. 
Rating:
5.0

Customer did not leave a comment.

Ann M. 
Rating:
5.0

I rent a trailer every year in April for Girl Scout Camporee. I had been going to a large Uhaul facility and it was taking LONGER and LONGER each time to pick up and drop off. This time I tried a smaller facility and LOVED IT!! I picked up my trailer in like 15 minutes and was done. Very nice man helped me and drop off was a breeze. I will recommend this facility to my friends. Thank you!

Kim F. 
Rating:
3.0

That building is cluttered and messy. My truck had over 112,000 miles and the check engine light was on. It was so muddy.

TIFFANY G. 
Rating:
4.0

Customer did not leave a comment.

Sharon R. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

CORINA A. 
Rating:
5.0

Customer did not leave a comment.

April S. 
Rating:
5.0

Cool dude

KADARIS H. 
Rating:
4.0

Make sure the truck battery is charged I was broke down and had to wait for somone to arrive.

NIKESHA C. 
Rating:
5.0

Great guys to work with but the van was dirty. I actually had to clean the windshield myself.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

ERICA R. 
Rating:
5.0

Great experience! Easy check out and check in. They had everything ready when i got there!

BILLY O. 
Rating:
5.0

Customer did not leave a comment.

Oscar J. 
Rating:
5.0

Tie down mechanism was rusted and would not operate. I had to spray it worn with PB Blaster to get it to function properly .

ROBERT M. 
Rating:
4.0

Nothing, very simple easy process!

David W. 
Rating:
4.0

Have hand trucks available for free because I used a friend and left it on the truck hopefully I'll get it back once I go back.

FALLON W. 
Rating:
2.0

Very sketchy location.

Reina C. 
Rating:
3.0

I was charged more than my original agreement without expiation. Also, we declined any insurance but it somehow made it on the contract. Will like not use uhaul in the future for the deceptive and fraudulent practices.

John W. 
Rating:
5.0

Customer did not leave a comment.

Elbert M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

Alettrics F. 
Rating:
5.0

Customer did not leave a comment.

Tangelia S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

April S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS C. 
Rating:
4.0

Customer did not leave a comment.

April S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Charles A. 
Rating:
4.0

Changed my truck size by over 10' which was almost impossible to get to the location I needed to go. Uhaul's customer service wasn't very friendly or helpful. Definitely won't be renting from U-haul again.

Devon O. 
Rating:
4.0

Very helpful customer service

801451219 B. 
Rating:
5.0

Customer did not leave a comment.

Cynthia C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

Wesley W. 
Rating:
3.0

Customer did not leave a comment.

pat M. 
Rating:
3.0

The CSR -Josh was very accommodating, helpful and friendly. A previous customer left trash in vehicle and broke the lock. He took good care of us right away.

JERMAINE T. 
Rating:
5.0

Customer did not leave a comment.

CHARLIE A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
3.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

April S. 
Rating:
5.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
3.0

Customer did not leave a comment.

Harrison B. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Umar A. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Extremely efficient pick up and return. I have used them twice and they were consistent.

GARY B. 
Rating:
3.0

Customer did not leave a comment.

AUSTIN G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Smooth

GERALD W. 
Rating:
5.0

Great

CARL O. 
Rating:
3.0

Truck was not clean and smelled like cigarettes. Not sure what location ignored the need for cleaning. I had to wipe down the cab area and cupholders had residue from spilled drinks everywhere.

stephen D. 
Rating:
4.0

Everything kool better than expected

RICHARD S. 
Rating:
1.0

Customer did not leave a comment.

ALVIA H. 
Rating:
5.0

Best Customer Service. Josh is the best at Customer Service.

BOB C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

KENDRA P. 
Rating:
4.0

I twirly use Uhaul for personal business but do use them in onyx professional capacity. All the other locations are put to shame by the service and helpful, friendly service I received at the Classic Game Rooms location. This will be my go to for business and personal in the future.

RALPH S. 
Rating:
5.0

Not a thing. The customer service is friendly and professional. Thanks

KEVAN P. 
Rating:
5.0

I was in a hurry at dropoff and forgot to mention it but the brakes on this truck need service. The parking brake is almost non-existent. The location may have been the easiest I have ever used for check in and return. Thanks!

kevan P. 
Rating:
5.0

Nothing. Thanks!

RANDALL L. 
Rating:
4.0

Customer did not leave a comment.

FELIX L. 
Rating:
3.0

A different location known as The Shop Space Self Storage in Covington, Ga on the other hand. Where it may be extremely clean, large and presentable are extremely rude. Complete with ghetto sucking of teeth, lip smacks, eye rolls and attitude.

SCOTTY R. 
Rating:
3.0

Don't rent trucks out that break down

LEPAUL A. 
Rating:
5.0

The rental truck and trailer was easily dropped off. The confirmation that it was received was done right away by email.

MARY D. 
Rating:
5.0

Customer did not leave a comment.

Johnetta H. 
Rating:
3.0

Customer did not leave a comment.

Sandra S. 
Rating:
3.0

Make sure the mantiance is kept up before leasing out

Shantil H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

The service I received was very efficient, and the attendant was easy to to work with and very helpful. Overall great experience!!

DUNRECO W. 
Rating:
1.0

While traveling we stop for gas and I noticed the wheel on tow dolly wasn't right 3 Out of 5 screws were missing apparently they wasn't tight from the start @2:30Am the uhaul agent Lauren we waited until 5:30am for a tow truck got a hotel was told We was going to get reimbursed I'm still waiting on that had to check out at 11am still waiting until 3 pm apparently the last agent didn't tell the new agent about sending us another tow dolly very poor service they need to upgrade on the services they provide

LESLIE L. 
Rating:
5.0

Customer did not leave a comment.

yarris L. 
Rating:
5.0

Customer did not leave a comment.

KIRK M. 
Rating:
5.0

Friendly staff, thanks.

ALAN W. 
Rating:
5.0

Great place to rent from!

KIM M. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY N. 
Rating:
3.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
5.0

The guy that helped me was very nice and helpful. The brakes on the trailer was making a loud noise when stopping. And the ratchets for the straps we're hard to work.probably needed lubricant.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

April S. 
Rating:
3.0

Be a little more clear on the fees

MARK S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top