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Winston W.
Customer Reviews for Classic Game Rooms
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good to go.
David B.Nothing
Brandun B.This was a quick painless drop off I was in and out rather quickly
Tom G.Great place to rent!
patrick B.Everything was fine
Bart J.Rep wasn't willing to help clear up the discrepancy and refund my money!!!
Rodney A.Josh is awesome . Thanks
ROBERT M.The car dolly worked great! Service was awesome!
JOSEPH G.Love this location and the employees that there
Tangelia S.I rent a trailer every year in April for Girl Scout Camporee. I had been going to a large Uhaul facility and it was taking LONGER and LONGER each time to pick up and drop off. This time I tried a smaller facility and LOVED IT!! I picked up my trailer in like 15 minutes and was done. Very nice man helped me and drop off was a breeze. I will recommend this facility to my friends. Thank you!
Kim F.That building is cluttered and messy. My truck had over 112,000 miles and the check engine light was on. It was so muddy.
TIFFANY G.Cool dude
KADARIS H.Make sure the truck battery is charged I was broke down and had to wait for somone to arrive.
NIKESHA C.Great guys to work with but the van was dirty. I actually had to clean the windshield myself.
Patrick D.Great experience! Easy check out and check in. They had everything ready when i got there!
BILLY O.Tie down mechanism was rusted and would not operate. I had to spray it worn with PB Blaster to get it to function properly .
ROBERT M.Nothing, very simple easy process!
David W.Have hand trucks available for free because I used a friend and left it on the truck hopefully I'll get it back once I go back.
FALLON W.Very sketchy location.
Reina C.I was charged more than my original agreement without expiation. Also, we declined any insurance but it somehow made it on the contract. Will like not use uhaul in the future for the deceptive and fraudulent practices.
John W.Changed my truck size by over 10' which was almost impossible to get to the location I needed to go. Uhaul's customer service wasn't very friendly or helpful. Definitely won't be renting from U-haul again.
Devon O.Very helpful customer service
801451219 B.The CSR -Josh was very accommodating, helpful and friendly. A previous customer left trash in vehicle and broke the lock. He took good care of us right away.
JERMAINE T.Extremely efficient pick up and return. I have used them twice and they were consistent.
GARY B.Smooth
GERALD W.Great
CARL O.Truck was not clean and smelled like cigarettes. Not sure what location ignored the need for cleaning. I had to wipe down the cab area and cupholders had residue from spilled drinks everywhere.
stephen D.Everything kool better than expected
RICHARD S.Best Customer Service. Josh is the best at Customer Service.
BOB C.I twirly use Uhaul for personal business but do use them in onyx professional capacity. All the other locations are put to shame by the service and helpful, friendly service I received at the Classic Game Rooms location. This will be my go to for business and personal in the future.
RALPH S.Not a thing. The customer service is friendly and professional. Thanks
KEVAN P.I was in a hurry at dropoff and forgot to mention it but the brakes on this truck need service. The parking brake is almost non-existent. The location may have been the easiest I have ever used for check in and return. Thanks!
kevan P.Nothing. Thanks!
RANDALL L.A different location known as The Shop Space Self Storage in Covington, Ga on the other hand. Where it may be extremely clean, large and presentable are extremely rude. Complete with ghetto sucking of teeth, lip smacks, eye rolls and attitude.
SCOTTY R.Don't rent trucks out that break down
LEPAUL A.The rental truck and trailer was easily dropped off. The confirmation that it was received was done right away by email.
MARY D.Make sure the mantiance is kept up before leasing out
Shantil H.The service I received was very efficient, and the attendant was easy to to work with and very helpful. Overall great experience!!
DUNRECO W.While traveling we stop for gas and I noticed the wheel on tow dolly wasn't right 3 Out of 5 screws were missing apparently they wasn't tight from the start @2:30Am the uhaul agent Lauren we waited until 5:30am for a tow truck got a hotel was told We was going to get reimbursed I'm still waiting on that had to check out at 11am still waiting until 3 pm apparently the last agent didn't tell the new agent about sending us another tow dolly very poor service they need to upgrade on the services they provide
LESLIE L.Friendly staff, thanks.
ALAN W.Great place to rent from!
KIM M.The guy that helped me was very nice and helpful. The brakes on the trailer was making a loud noise when stopping. And the ratchets for the straps we're hard to work.probably needed lubricant.
TERRY B.Be a little more clear on the fees
MARK S.