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Ongelic W
Customer Reviews for Clear Lake Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up experience was straight forward. Locks at key box are rusty, definitely could use some oil. I had to pry it open. Issue was the box latch had a code. The code wasn't posted anywhere on my email. It was Sunday so no staff. I had to wait over 30 minutes and use a few codes and it finally worked. Big pain but glad it worked out.
Ernesto CWell to start off I rented for a friend so they could move someone stole the 10" truck and took off in it not returning it in the end
Nick TDropoff By phone n lockbox went smooth easy process unlike For Pickup Nightmare!
CHARLENA SThey were struggling with contract and had to do all work on a cellphone, turned out to be a lengthy process but all turned out ok in the end.
Simon Wlocation (Clear Lake Storage) I ordered truck from had no appliance dollies, but i was given one for free at the Webster location because i had to wait 10 minutes. I returned it later that day with no documentation.
Katherine AWhen you show the interior dimensions of the truck – remind people that there is a wheel well that intrudes up into that space.
Dennis SI expected a clean truck.. found beer in the cab of the truck and tons of trash in the back.
Shane w