Customer Reviews for Cloverleaf Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cloverleaf Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

david b. on

Rating:

Customer did not leave a comment.

TIMOTHY S. on

Rating:

This was not my desired location had to drive 25 miles there and back, not the best way to do things in my opinion since you had a week or more to get unit to my desired location.

ron n. on

Rating:

Awesome experience.

kevin b. on

Rating:

Customer did not leave a comment.

Kimberly P. on

Rating:

Uhaul needs to include a jack on its covered trailers so people don't hurt themselves or damage the trailer connecting & disconnecting.

Kyle K. on

Rating:

First, this was not my original choice. U-Haul cancelled my reservation 3 days after I made it and this was the alternative location. Second, Google maps for this location is an abandoned field, which is more than a mile from the correct location. It took nearly 30 minutes to find the correct location. Third, the online registration took 45 minutes because of the poor customer service not communicating the problem of having my son drive the truck. Fourth, the blankets I ordered were not in the truck, so I had to find another U-haul location that was open late Saturday to give us blankets. It was eventually too late to do any packing on Saturday because of all of the delays. This was a horrible experience and I will certainly think twice about using U-haul, again.

David M. on

Rating:

The mobile device check in process is not easy to follow and takes a good bit of time. It took us approximately 45 minutes. If there is any way to make this process easier and quicker that would be helpful.

Quinton D. on

Rating:

Customer did not leave a comment.

Paul B. on

Rating:

Customer did not leave a comment.

david t. on

Rating:

Nothing. It was a great experience!

samantha b. on

Rating:

The brakes need work and the tires could be replaced... I would definitely recommend both locations to another person but probably not uhaul... this is the second time I've been charged more than I was originally told...

Paula H. on

Rating:

Customer did not leave a comment.

KIM B. on

Rating:

Thank you so much! You are absolutely wonderful to work with and have an amazing facility. I will be sure to recommend you to friends and family.

Kenneth I. on

Rating:

I can’t think of anything, rental was quick and easy. Thanks!

roger c. on

Rating:

Customer did not leave a comment.

Jennifer F. on

Rating:

Customer did not leave a comment.

Paul B. on

Rating:

Everything went smooth. The truck was clean and in good repair. We're very satisfied.

Christina W. on

Rating:

Customer did not leave a comment.

kim l. on

Rating:

good service and friendly people.

STEPHEN S. on

Rating:

Someone did break into my unit by cutting the lock, but luckily nothing was taken. I was notified the next morning. Should maybe install cameras at the end of each isle.

ricarlton e. on

Rating:

So helpful and understanding.. thank you sooooo soooo much.. best storage company I ever had!!!

PETE B. on

Rating:

This was our 4th year utilizing your outside summer storage for our travel trailer. Accessibility was easy. Hours were great. Contact with the staff was easy and friendly. Security was good.

KATHY G. on

Rating:

Convenient and safe.

PHILLIP A. on

Rating:

Great location and great staff. Thanks for all the hard work at keeping the property in excellent shape.

Dennis B. on

Rating:

Pick up and drop off were great. Could have a bigger sign out at the entrance.

Mark B. on

Rating:

Customer did not leave a comment.

DOUG B. on

Rating:

This place was all right except for the muddy driveway. Always a muddy mess.

roger s. on

Rating:

You rent a storage unit staff would take you to the location open the doors show the location that everything was working properly spacious convenient,easy access would recommend to anyone.

donna r. on

Rating:

Your representative was very gracious and accommodating. She went the extra time to find and deliver for me the perfect truck. No improvement necessary!

CAROLYN Z. on

Rating:

extremely friendly, conveniently located, great value

JANEAN J. on

Rating:

Great place

andrea s. on

Rating:

none

jody d. on

Rating:

I have used them 3 times and have not been disappointed

elizabeth m. on

Rating:

Well, I had one reserved in Sturgis. I called to confirm. Oh...it's a flat bed, we don't have a truck (not what I asked for), but you can get one in Three Rivers. Three Rivers calls the next day saying it's only available for ONE HOUR. Not gonna work. Because of all that trouble, U-Haul said we could have the truck out of School Craft for .59 cents per mile instead of the .99 cents. THEY CHARGED US THE .99 cents anyway. NOT HAPPY WITH U-HAUL.

Amy D. on

Rating:

Great place to store what we needed for the time we needed. Convenient location near to home while building new house. Made it easier to move out.

aaron a. on

Rating:

Great location, several storage options and competitive pricing.

AMANDA R. on

Rating:

Reasonable price,extremely amazing staf very friendly. Good price, stink bugs only downfall.

BEN L. on

Rating:

Safe

DONNA D. on

Rating:

She was polite and very knowledgeable with the U-haul forms equipment etc.

Eric H. on

Rating:

Customer did not leave a comment.

kevin A. on

Rating:

Customer did not leave a comment.

Karen S. on

Rating:

Too restrictive on open times and unknowledable clerk. Could not deal with questions on quoted price vs pickup price. Tok over 1/2 hrs just to process pickup.

David B. on

Rating:

Everything was good. The Vehicle was ready when I got there and the paper work, all I had to do is Sign and go.

larry k. on

Rating:

Customer did not leave a comment.

joe s. on

Rating:

Customer did not leave a comment.

Jack S. on

Rating:

I have dropped off at this location several times and I have never had a problem. Always courteous.

FELIX S. on

Rating:

Customer did not leave a comment.

Justin A. on

Rating:

Customer did not leave a comment.

Timothy W. on

Rating:

Customer did not leave a comment.

Tabatha D. on

Rating:

They were so nice and easy to work with. Great rates

Dennis E. on

Rating:

Customer did not leave a comment.

calvin j. on

Rating:

Customer did not leave a comment.

Victoria F. on

Rating:

Customer did not leave a comment.

joe w. on

Rating:

Due to the holiday weekend the location was closed. The truck and dolly were left as instructed by the call center. Receipt was received by e-mal confirming the return. Process was not complicated. Two thumbs up.

orla s. on

Rating:

The on-line rental process needs to be simplified

PHILLIP A. on

Rating:

Everything went great thanks

William B. on

Rating:

Great friendly helpful service.

courtney h. on

Rating:

Better direction during drop off