Customer Reviews for Clydesdale Portable Buildings
(U-Haul Neighborhood Dealer)

265 reviews

1533 Main St   Lewiston, ID 83501

(208) 413-7645

Office Hours

  • Mon-Tue: 8 am–2 pm
  • Wed-Fri: 9 am–2 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–2 pm
Special Operating Hours
  • 2/25/2024: Closed
  • 3/9/2024: Closed
  • 3/10/2024: Closed

Services at this Location:

Contact Us

(208) 413-7645

1533 Main St
Lewiston, ID 83501

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–2 pm
  • Wed-Fri: 9 am–2 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–2 pm
Special Operating Hours
  • 2/25/2024: Closed
  • 3/9/2024: Closed
  • 3/10/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tony M. 
Rating:
3.0

Why was I charged an additional 2 days, I paid that on the original ticket, as I had explained to the agent I spoke to on the phone ( it was for business use and we needed the 2 days due to the weekend) and it was clear on that invoice? I got charged twice for the extra days

fred V. 
Rating:
5.0

Everything thing was good but it would be nicer if they had newer trucks

David M. 
Rating:
5.0

Customer did not leave a comment.

Ibrahim S. 
Rating:
5.0

Nothing the service was professional and quick.

LISA S. 
Rating:
5.0

Customer did not leave a comment.

Eric F. 
Rating:
5.0

Super friendly and cordial people

Kris F. 
Rating:
5.0

good guys

CARL B. 
Rating:
2.0

I was supposed to drop off at SCI Enterprises in Lewiston, Id. I was not made aware that they changed the drop off location. So while I waited for 10-15 min ( the owners were very nice and helpful to get me to the right spot). I just would have like to have known it changed. That's all.

Trevor A. 
Rating:
4.0

Customer did not leave a comment.

Kim W. 
Rating:
4.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Gas credit over 1/4 tank

Joel B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
4.0

Location has limited hours to interact with an associate, but called the next day after dropping off and everything was squared away.

brian G. 
Rating:
4.0

Perhaps this and all U Haul locations can confirm the equipment is available earlier (3 days) prior to pickup. I've rented equipment from U Haul only to arrive at the location and being told the equipment is not at that location or unavailable.

Jake H. 
Rating:
4.0

Customer did not leave a comment.

Yvonne F. 
Rating:
4.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Pat S. 
Rating:
1.0

Chehalis did great, Moscow not so much. They wouldn't let me return the trailer on Saturday (said they were full) and told me I had to go to Spokane to drop it off. Spokane was overtaken by wildfires that day so they then sent me to Lewiston and when I finally got there it was closed. I was able to do a drop service but was treated terribly by the Moscow store manager and the regional manager said she would be giving me a $200.00 credit and It has not happened. Uhaul failed on this rental. I'm so unhappy with my experience. I was the Director at our local Chamber of Commerce for 10 years and understand customer service, this business approach in Moscow was unacceptable. They need training on how to be nice.

Alicia F. 
Rating:
3.0

Would have been nice to know our drop off location changed.

Doug H. 
Rating:
1.0

No body at the store during their advertised open hours.

Don S. 
Rating:
5.0

Customer did not leave a comment.

Sasha S. 
Rating:
3.0

Truck pick up process was a hassle using the online puck up and didn't have the equipment rented with the truck in the truck

Lindsey M. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
3.0

I was 2 days and 30 minutes late in returning the rental and was charged for three days, even though I phoned ahead and notified the company and was given two extra hours to get there.

Douglas F. 
Rating:
3.0

Customer did not leave a comment.

Martin R. 
Rating:
4.0

Customer did not leave a comment.

lucy L. 
Rating:
5.0

Customer did not leave a comment.

Kaustubha A. 
Rating:
5.0

Customer did not leave a comment.

adam F. 
Rating:
5.0

The location was wonderful, the last minute change of pick up location and the necessity to pay for the extra miles to pickup and drop off was very frustrating. I don't blame the change on the location but uhaul contacted me after the guaranteed time about the need to pick up elsewhere and getting them on the phone to deal with them have been difficult or impossible.

Cortney D. 
Rating:
1.0

This company had their hours on the phone message but when you arrive at the location they have different hours on the door and of course there was nobody there... It was then that I find out on the contract that I have to jump through a bunch of hoops to return the truck and trailer... I hope I never have to use U Haul again.

DAVID M. 
Rating:
1.0

Tell people how to use the equipment the right way before the leave

Frank M. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Tricia H. 
Rating:
5.0

Super easy, great experience.

Micheal J. 
Rating:
3.0

Personnel was pleasant and helpful

Rodney S. 
Rating:
5.0

It was all great

charles G. 
Rating:
5.0

Great service at pick-up and delivery. I would use this service again.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
5.0

Make sure the trailer or truck is swept out

David B. 
Rating:
4.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Jody T. 
Rating:
5.0

Good place

Joe P. 
Rating:
5.0

At this location, not a thing, the gentleman who helped me was knowledgeable and helpful 100%, but the phone/ online contact was not helpful at all. I did not get any callbacks when I asked for them.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Tristan H. 
Rating:
5.0

They were great, very kind, and very helpful.

Diane L. 
Rating:
5.0

U-Haul is and always has been very good to deal with but I had to drive 180 miles round trip to drop off the trailer. I am being compensated some but it is very inconvenient to have to drive 3+hours to return.

Tom P. 
Rating:
4.0

Customer did not leave a comment.

Collin F. 
Rating:
5.0

Will be back in future if needed.

KUNJANA S. 
Rating:
5.0

Customer did not leave a comment.

shawn C. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Ron D. 
Rating:
5.0

Customer did not leave a comment.

Chris V. 
Rating:
5.0

Customer did not leave a comment.

Amanda U. 
Rating:
2.0

Location where trailer was picked up from didn't check to see if all the lights were working. No marker or tail lights worked.

Jeffry L. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Ryan P. 
Rating:
4.0

Customer did not leave a comment.

Kathie R. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
4.0

They were very helpful very professional and yes I would recommend thank you very much for your time

Vince A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Kimberly C. 
Rating:
5.0

No improvement needed!

MONTE F. 
Rating:
4.0

The manager is very friendly and explains everything clearly. The process of renting and returning was simple and quick. Will definitely use again, thanks to Tony at Uhaul

Rolin H. 
Rating:
5.0

Customer did not leave a comment.

Tracy W. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Heath G. 
Rating:
5.0

Customer did not leave a comment.

mike G. 
Rating:
3.0

Tony that works at this Uhaul told me that my f150 would fit on the trailer and the back tires were not on the trailer, my truck is to long for the trailer.

Dawn S. 
Rating:
5.0

Stay the same, it was perfect.

Steve D. 
Rating:
4.0

Customer did not leave a comment.

Mike W. 
Rating:
4.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

Nothing very helpful

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Karissa S. 
Rating:
4.0

Customer did not leave a comment.

Bob B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Thanks for everything. So professional and helpful. Great experience.

Nancy F. 
Rating:
4.0

Very helpful.

Kristine K. 
Rating:
5.0

Customer did not leave a comment.

Dan L. 
Rating:
5.0

Don't charge me gas .lol.

gary P. 
Rating:
5.0

Tony and this location were great. The office in Spokane that I had to arrange things with was not helpful in securing what I actually wanted to do the job. The Lewiston branch was excellent though.

Heath G. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
3.0

Turned after hours on 7/3, four days later still have not confirmation that equipment chdcked, except for text at time of drop off

Roger S. 
Rating:
5.0

Service was excellent, polite and very helpful.

Timothy C. 
Rating:
5.0

Nothing. They were super nice and helpful.

Chassagne L. 
Rating:
4.0

Customer did not leave a comment.

Robin C. 
Rating:
5.0

Customer did not leave a comment.

ARVINE C. 
Rating:
5.0

trailer I picked up was too small. returned it. very nice gentleman who was working the desk was very through on how to use everything.

Ron B. 
Rating:
5.0

Tony is excellent and knowledgeable. His second man however needs more training in quickly helping the customers and getting them on their way.

Richard K. 
Rating:
3.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Great

tom C. 
Rating:
5.0

Customer did not leave a comment.

Todd H. 
Rating:
5.0

Customer did not leave a comment.

Steve E. 
Rating:
2.0

Customer did not leave a comment.

Lance L. 
Rating:
4.0

Smooth transaction from start to finish.

Carroll K. 
Rating:
5.0

Employees came out to meet me I didn't have to go look for them they acknowledge my needs even though they were working with other customers they were very helpful and all my needs very kind and courteous

Scott W. 
No reviews have been submitted for this location.

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