Customer did not leave a comment.John C.
Customer Reviews for Coaldale Bottle Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only complaint was the tires were extremely near replacement as they were just at the wear bars. It had little to no traction on ice and snow. And it actually limited me on where I could drive it. Please have the rear tires replaced as winter is just starting.JAMES P.
Driveway was very icy and hard to walk on needed sand or salt especially at top of driveway going onto main road I was spinning and has to take a run at it to get outMichael D.
Customer did not leave a comment.Calvin M.
Customer did not leave a comment.Virgil C.
Customer did not leave a comment.jake G.
Customer did not leave a comment.Van R.
Customer did not leave a comment.ben K.
We were originally supposed to pick up trailer in Lethbridge. We got there from Strathmore and they didn't have the trailer so we had to go to CoaldaleWarren C.
Customer did not leave a comment.Michael S.
Above & beyond customer service, really appreciated his attention to detail and his willingness to walk me through it all from delivery to return. Appreciate a good small town U-Haul location making it work. I will for sure rent from here again when the time comes.Dennis W.
The rep at the Coaldale location was great. Apparently the 1800gouhaul number through which I originally booked the reservation made a reservation for me with the dolly that was already reserved, but the local rep made things work for me, thankfully.Ty C.
Customer did not leave a comment.Tyson N.
Customer did not leave a comment.Blayne C.
We think it's crap that we have to pay for two days we returned yesterday was a little late because the place was so busy no one could get to us right away also a bottle depot and then they tell us we have to do it online which took forever also the service was crap and probably never using you guys again in Coaldale..Maggie B.
Not accuse customers of damage until proven it was them. Having a debit machine working so customers can get there deposit back, being a lot faster and having a nice location for it.Christopher H.
Nice GendelmanNormand M.
The delay in returning the vehicle wasn't the receiver's fault. The delay occurred because U-haul's system wouldn't process a partial credit for returning the vehicle to a different location. I left in frustration becaus I didn't have time to wait for a solution to be found. It's unclear to me why U-Haul needs to do POS returns when a huge number of other companies can simply credit whatever credit card was used for initial payment.Scott S.
Make sure the return location is available.Ken A.
Daniel is an excellent representativeCasey B.
For some reason this was the only drop off location for my one way trip. It was 20 minutes outside of my city, when I have a location 3 minutes from my house. I was assuming the trailer needed to go to that location as he was low on stock. Quite the opposite, the poor guy had no room left and had no idea why I was told to deliver the trailer there... At current gas prices, I wasn't impressed I had to drive 40 minutes to return the trailer.Robert S.
The gentleman that helped us had a good attitude and was enjoyable to talk to and explained the whole process to us.Vince G.
clean and large,but closed on sundays nd mondays,not too practical.marcin M.
Customer did not leave a comment.David R.
Customer did not leave a comment.Christopher P.
Lower your damb price. $600 one way is NOT the customer's problem. You will NEVER see US again.Fred S.
It had about 3/8 of a tank of fuel. Not half full as was stated. Inside of the cube van smelt like a bottle depot.Lucas C.
Customer did not leave a comment.David S.
Customer did not leave a comment.Tyson M.