Customer Reviews for Coastal Portable Buildings

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Coastal Portable Buildings

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David M. on

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Rhett H. on

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Andrew M. on

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Nothing that I can find.

marte L. on

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Very friendly and helpful

Brayden R. on

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Ruthann S. on

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super easy and friendly thanks I will use again if I need them

Charles H. on

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Edwin N. on

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Great customer service

David C. on

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While checking the trailer rental into agent location, I commented during the process concerning the condition of the rental. Two roadside assistant occurrence delayed our trip. Two tires on the trailer had to be replaced due to the condition of those tires. Twice we had to wait for this service delaying our travel. We would expect some sort of adjustment in our charges! I get an invoice from the U-Haul agent where the trailer was returned, charging full price for rental. This concerns us very much and we will take this into account when next we need to rent a truck or trailer!

Linda N. on

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The man we checked the trailer in with was helpful, and went out of his way to back the trailer into the place he wanted it . Thank You very much!

jeffrey A. on

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no comment

Ty P. on

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Great service.

Peter G. on

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One tire on trailer was almost bald. Should have been replaced for safety reasons but I was limited on time.78&

Marc B. on

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Sean S. on

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Robert C. on

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Everyone I dealt with was very pleasant and friendly. I felt like they went above and beyond to make the experience as easy on me as possible. They even went out, cranked up the truck and turned on the AC while I parked my car, so that the truck was nice and cool when I went to drive it away! Excellent customer service!

kerry S. on

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RICHARD S. on

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Clay H. on

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Ginger H. on

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kim C. on

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Monterious L. on

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Dan B. on

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Very friendly and helpful. Plenty of room to get hooked up.

Janice E. on

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Tom S. on

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Rodney T. on

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Mary Z. on

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The location i rented the trailer from was very professional and helpful on the trailer.

jonathan W. on

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Marguerite M. on

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No complaints about the location but the reservation process was very frustrating. I reserved a small truck but when I called to confirm everything I was told then that it was a much bigger truck albeit for the same price. I didn't want a bigger truck!!! Then when I called the morning of the move I was told I had to go get the truck 45 mins. away which meant I had to pay movers I'd reserved for 2 hours! When I called the pickup place they didn't even have the truck - someone hadn't returned it yet! Big fail on uHaul Reservations' part!!!!!!!!!! In addition, I had to find a place on my own to take the truck so I could have the trailer removed so I could then empty a storage locker and then return and get the trailer reattached. The UHaul location I went to was extremely helpful but UHaul Customer Service was NO HELP!

Jeffery F. on

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Tara B. on

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Nothing to improve. Kim was a very delightful person and she helped with all our needs and made our moving easier.

donna M. on

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Eric F. on

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Edgar P. on

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Very welcoming and friendly

Steve S. on

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femi A. on

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doris C. on

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We knew the location was closed on Sundays. Our instructions were to dropoff the truck on the lot and leave the keys in the dropbox. Well the gate to the lot was closed and there was no dropbox anywhere around the gate. Another truck was dropped off in the driveway infront of the locked gate so we left our truck there and notified Nathan at Uhaul customer service. We called the business but there was no answer and no answering machine.

Ann A. on

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JOHNNIE S. on

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Nothing. Excellent assistance in making the reservation and subsequent pickup. Very convenient location. Prior to pickup I received phone calls confirming my reservation and emails with hiperlinks confirming drop off location. Keep up the great work UHaul! You’ve got it just right. Thank you.

Leonard O. on

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Robert L. on

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Eilene R. on

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Ryan G. on

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doug K. on

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The tow dolly we rented was covered with dirt and grime. It all worked right but was a mess to hook up the car.

Kim H. on

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Professional and kind!!! Highly recommend them!

Don C. on

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MARIENA S. on

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Patrick B. on

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Eric C. on

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Racks to roll out heavy items.

Dan B. on

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Michael M. on

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jeneie W. on

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Tom B. on

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The agent was very nice and friendly. We indicated that we would return the trailer that day and asked where to leave it. She motioned to the spot. Then we noticed there was a gate and asked would the gate be open in the afternoon. She said no. They close at noon, which we knew. Why didn't she tell us that the gate would be locked before? When asked how to return the trailer then, she said it could be dropped off at another address close by and gave the street name. When returning the trailer that afternoon, that site also had a locked gate! Why the heck didn't she say that!?? Then came the dilemma of where to drop off the trailer! After looking for other U Haul sites, StorQuest was still open and kindly took the trailer. All the person at the rental site had to do was COMMUNICATE! Talk, tell us the parameters and fully provide the information needed for drop off. Very unsatisfied with how that was handled.

Charity A. on

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Dave C. on

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Richard M. on

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The car dolly that i was to pick up had inoperable tail lights, a car carrier was offered to me at the same price so that was quickly rectified.

David D. on

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Robert V. on

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Wendy C. on

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kip J. on

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Anthony R. on

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We did an after hours drop off. The location was (parking area and building) were locked behind a chained and padlocked fence. We did the online drop off. Left the truck in a lot next door. I will be returning the key on Monday when they are open.

Burton W. on

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Jonathan B. on

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Edward B. on

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We rented a U-Haul at this location the day before Hurricane Michael came through. This location is the best.

Captain forest P. on

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RANDY B. on

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Jeff T. on

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Robert S. on

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We had issues because of Hurricane Michael and everyone was so helpful. Showed real compassion for what we were going through. I would highly recommend U Haul to anyone moving.

Tim P. on

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The owner was sick so she had someone come and help me load trailer . She was a sweet heart. Only thing was my e-mail was not working so I could not get the numbers to self checkout.

Russell D. on

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The people were excellent with which to work. However, the location was extremely rural and run down. The trailer I was given was very old. The markings were faded, and the wheel hubs were very rusty. Everything on it functioned well, it just looked like heck. The moving pads I was given were dirty, holy and very poorly maintained. Some of them had large holes.

Jeff G. on

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Marlene P. on

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Nothing. Staff was friendly and courtesy, as well as very helpful. I would recommend this company.

Colleen N. on

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Michael A. on

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Dennis L. on

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Ty P. on

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Great place to get uhaul equipment.

William P. on

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Marian S. on

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Mike K. on

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Craig O. on

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Glenn B. on

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Good service.

James H. on

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hennis G. on

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Nothing honestly everything was wonderful.

Pat J. on

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The interior side molding was torn loose. Needed repairing.

NENA W. on

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Scott W. on

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Steve S. on

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donna O. on

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Great customer service!!

Ben S. on

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The car trailer i rented was worn and the front straps were almost impossible to adjust

Tammi J. on

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The people at the drop off location were very friendly

samantha F. on

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Michael S. on

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Great customer service!

Mark A. on

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The folks there are very nice even they dog :) I would use their services again.

Gene W. on

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Paul M. on

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No suggestions. I was very pleased with the rental process and the follow up was exceptional. Thank you!

Don G. on

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Jennifer D. on

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Thomas P. on

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Jason H. on

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Robin I. on

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