Customer Reviews for Cobb Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cobb Auto
Sarah D. on
I was told the price would be 29.95 and I ended up being charged over $60. When I called they couldn’t help because their computer system had been down that day and everything was done on paper so I had no proof of the price I was told. Very poor customer service.
Mary-Beth G. on
Helpful staff
Lisa B. on
I am on a fixed income and moved to a different state. I was told that if I returned the Uhaul trailer a day early I would receive a credit for that day not used. However when I returned it 26 hours early to the new state I moved to, I was told that was not true. Shame on you for stealing from a disabled person. I will never use Uhaul again.
JOHN B. on
Maybe have more larger van trucks 26 ft. Seem to be in big demand and few available . Many customers asking and other local u haul locations had none as well
Matthew W. on
The truck was not cleaned out, the charges were not fully explained, the walk around for damage and hand off didn't happen.
Russell P. on
This is my third move from Don Cobb and every one of these moveshas been better than the average. The people who work at Cobbs do an excellent job as well. I will call on Don Cobb any time and I know I will get the job done by these dependable people Thank you all. RUSSELL PORWITZKY
Grant S. on
The trailer was discussing. Black grease all over the floor. Garden dirt also. Spent 1.5h mopping and degreasing floor and wall before I could put furniture in trailer. It appears trailer was used to haul away and old garage.
Richard W. on
Great experience. Price was right. Had the right piece of equipment for the job. People were very knowledgeable and very helpful.
Raymond L. on
Better gas mileage.
Matthew W. on
As long as they clear up the billing issue we will be all set.
Jake C. on
There are 2 dropoff locations within a couple of miles of each other. One is on Swanton Rd in St. Albans, the other on St. Albans Road in Swanton. It's extremely easy to get them confused. We dropped the truck off at the closest location to us, which turned out to be the wrong location. In addition, the woman at the 516 St Albans Rd, Swanton location hung up on me when I tried to ask questions because I was surprised and unfamiliar with the other destination. I called back, but she wouldn't pick up, so I left a message, and she never called me back. That happened around 10am on 7/15/2019.