Customer Reviews for Cobbs 2
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cobbs 2
William L. on
Nothing
Elizabeth T. on
Very professional and accommodating. Gentleman were very nice.
Jason L. on
Truck was very dirty inside Was told by representative that mileage would be .29 /mile over 100 miles. I was charged .69/mile. Additional Expense was not expected. VERY Poor experience!
Anthony G. on
Great
Carolina J. on
Great customer service
Sissie W. on
The owners need to update and keep the checkout room clean.
David M. on
Had a great guy behind the desk cant say anything bad about this place very friendly and awesome
Linda B. on
Adequate staffing to ensure prompt customer service.
William H. on
It's tough to improve on Cobbs 2. They are the best!
Angela D. on
Make sure the extra rented equipment is available.
Timothy R. on
I can't think of a thing for this location to improve. They are friendly, efficient, and easy to work with.
Denise F. on
Nothing
JENIFER T. on
I like that you can pick up using the app but I don’t like how long it takes for the contract to get approved
Angela C. on
Kelly was patient and very kind. The systems went down, but the service remained exceptional.
WILLIAM H H. on
You cannot improve on perfection. I have recommended this location to others many times!
Dolores E. on
Very helpful and knowledgeable.
Melissa C. on
The only problem was the inside of the cab smelled like cat liter.
Richard R. on
The place was closed when I got there but the U-Haul representative on the phone help me out she was great
Carolina J. on
Clean unit Customer service exceptional
WILLIAM H H. on
Can't be done. Cobb's is the best!
Carolina J. on
Great service
Carolina J. on
Great friendly customer service
WENDY M. on
Location closed. Went to two location because we were told at pick up here's a 1800 number call them to find nearest location 15 mins apart same town. 1 storage 1 just trucks. Said one didn't take equipment. Both carried U-haul brand. Lady on 800 number was very helpful. Monica.
KATHY H. on
I had to wait 30 minutes while staff was dealing with customers getting car services, tires, etc. I had to unhitch the trailer myself. This was after going to another location (@ 3801 US-90) the day before (they were closed at 4:30) and, after going back, being told that they were a "limited equipment dealer" and could not accept the trailer. I want to be credited the $21.50 for the extra day.
Tabatha S. on
Nothing, I am always satisfied with my Uhaul
Christie P. on
Kelly was very friendly and it was a very pleasant experience
Autumn B. on
Nicest person ever.
Deborah K. on
Have rented several times to move furniture to second home. Always, helpful with paper work, options and attaching trailer. I drive 3 extra miles to use them versus the uhaul across the street from me on hwy 90 in marianna, fl
DARLENE S. on
We picked up our rental truck in Marianna, FL and returned it in Sevierville, TN. The attendants at both locations were very friendly and accommodating. We've highly recommend both locations.
Carolina J. on
Gentlemen is always kind polite and helpful
WILLIAM H H. on
Kelly at this location is the bomb! He found a way to improve on perfection by getting this rental done on the phone when I was delayed in getting there!
Glenn B. on
The place was not open on weekends. Had to rent a day early (Friday).
Linda D. on
Kelley you are awesome
Richard C. on
the free storage rental for a month is a joke since you dont have any where anybody goes
WILLIAM H H. on
You can't improve on perfection!
Herman P. on
The on site report, Kelly, was extremely pleasant to do business with and I will recommend to my friends needing to rent a trailer or a truck use that location based entirely on his customer service skills.
Carolina J. on
None...employee was very helpful
LEONARD S. on
Do a better job of keeping the tires inflated. One tire was new but flat. The other had a cut in it which Kelly noticed and changed before I drove off. Good on ya Kelly!!!
WILLIAM H H. on
Cannot improve on perfection!
HARRY G. on
Did not observe any improvements that were needed.
Helen S. on
Every thing was excellently, I appreciate the your kindness. Thank you again.
WILLIAM H H. on
you can't improve on perfection!
Wesley O. on
Traile was old and rusty. At least put some oil on the main latch. Kelly was very friendly and professional.
Sharon K. on
Cobb's in Marianna Florida has the nicest people ever
Wesley W. on
The trucks air conditioning did not work. The drivers window seal was broke and would make a loud noise if the window remained up. And the vehicle backfired on takeoff. Overall, a better trick would have been nice. The customer service was great at both locations.