The service is excellent just the way it is. I really like the extended hours of service.
DIANNE L
Customer Reviews for Cochran Smokers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overcharging
Tyonna WI was never told that there was no ramp for this truck. Also, they did not have the appropriate dolly the furniture dolly I paid for and it was a complete headache trying to get the U-Haul from this place.
Rita WNot professional and can't speak English can't understand them and had bad feeling while around them
William HWe were charged for gas when it was inappropriate to do so. We were charged for 6 gallons of gas. We drove 11 miles total.
Lindsey SDo not overchagre customers. I received two bills, one upon picking up vehicle and another on my EMAIL, all total was over $400.00 for a 24 hr. periiod with less than 100 miles. Is that normal?
Roy W