Edmonton was horrible. Did not get my 150. Deposit back said I owed for gas when I literally got it empty. The lovely girl to return it the same way and they actually got more gas then I had I had been given. The unit was clean yet the charged me 25 dollars. Not happy I would like my money back!!
Ardena B
Customer Reviews for Cold Shot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service gave me a free upgrade since the truck is ordered wasnt available. I paid $400 more then I did the week before with out a free upgrade
William VThe U-haul app did not work when I dropped off the equipment. I tried several times and the app kept cosing. I had to wait on hold for approximately 35 minutes to talk to customer service, and then use the onlie version which was difficult due to slow internet service. The app was not useful.
Jason VNothing more to say. Helps me lot. Two thumbs up
Michael SNothing. Very friendly and helpful
Doug BThe customer service and availability of this location was excellent.
Waverly RSee above.
Stan MWHERE IS MY RECEIPT AND CREDIT FROM MY RENTAL LAST WEEKEND? I HAVENT RECEIEVED ANYTHING. JOAN
Joan S