Customer Reviews for Colfax Farm & Country Store
(U-Haul Neighborhood Dealer)

65 reviews

140 N Main St   Colfax, CA 95713

(530) 349-4177

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    10 am–1 pm

Services at this Location:

Contact Us

(530) 349-4177

140 N Main St
Colfax, CA 95713

Services at this Location:

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    10 am–1 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephen J. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Sally M. 
Rating:
5.0

Nothing! Great service! Best I've been to in the years I've rented uhaul

Peter H. 
Rating:
5.0

Nothing.

Phil P. 
Rating:
5.0

Great service

Sherry L. 
Rating:
5.0

Nothing. The experience was a 10 out of 10

Lisa L. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY S. 
Rating:
4.0

Customer did not leave a comment.

Geoff N. 
Rating:
1.0

Mason was very nice and helpful in getting us up and running with the Car trailer. He was informative and helpful and we appreciated his assistance and familiarity with the equipment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Anton S. 
Rating:
4.0

Customer did not leave a comment.

Dennis C. 
Rating:
5.0

Customer did not leave a comment.

Carla W. 
Rating:
3.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Everybody was great. Easy checkout and quick & easy return.

Jim G. 
Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
3.0

Customer did not leave a comment.

Thotsaphon S. 
Rating:
5.0

Customer did not leave a comment.

Alex N. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

It was easy. From renting it to returning it. Great experience

Sandy S. 
Rating:
5.0

Everyone was happy to help through the process of getting and receiving the truck. Very professional and would recommend them to all. Thank you

Brenda B. 
Rating:
5.0

They helped me find a cheaper rate by delivering the trailer to another location

Tim S. 
Rating:
5.0

Customer did not leave a comment.

Rodger B. 
Rating:
5.0

Customer did not leave a comment.

Rodger B. 
Rating:
5.0

Excellent staff and very professional

Russell S. 
Rating:
1.0

Inept, rude, if these people are licensed by U-Haul, their license should be revoked. Also, they were party to what I consider to be an unlawful extortion by U-Haul. I currently have a claim open. If I take this to court they will most also certainly be named in a civil claims lawsuit for extortion and defamation of character.

ALISON H. 
Rating:
5.0

Customer did not leave a comment.

Margaret V. 
Rating:
5.0

Best U-haul place I've ever used. Always in and out fast.

James V. 
Rating:
5.0

Customer did not leave a comment.

ROBIN F. 
Rating:
5.0

The Colfax location is great to rent a UHaul. The staff are super friendly and helpful!

xuan Q. 
Rating:
5.0

Customer did not leave a comment.

Rodger B. 
Rating:
5.0

Customer did not leave a comment.

chris K. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
4.0

Have some moving blankets available.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

Melinda L. 
Rating:
5.0

Thank you Mason for excellent service!

Nicholas James P. 
Rating:
5.0

They were so friendly and helpful!!

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

Tim S. 
Rating:
5.0

Great service, cool little store, friendly people.

James V. 
Rating:
5.0

Great customer service.

Francis E. 
Rating:
5.0

Customer did not leave a comment.

DIANNA S. 
Rating:
5.0

the initial reservation a=was a 15 footer to be picked up in Weimar, only to be told the day before we had to go 1.25 hours the other direction of travel to Sacramento for pick up at 9 am. but when got there, was told it not ready till 1 30 p . (NOT ACCEPTABLE) had to downsize to a 10 footer - no ramp , but got to pick up in Colfax (home town) problem was we left there to go to sacramento, now had to drive back 1.25 hours just to start where we were initially starting from ( WHAT A WASTE OF MY TIME AND PISS POOR PERFORMANCE OF UHAUL ITSELF. COLFAX FARM AND FEDD _ AWESOME--wish i knew i could have started there from the start, (this UHAUL problem costs of 3 hours of time and anxiety, and wants me to look for another company next time

Stanley K. 
Rating:
5.0

Great Staff, went above and beyond... 5 star.

James B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

Rebecca M. 
Rating:
5.0

Everything was great except the truck was covered inside and out with red dirt, and when we turned on the AC it blew clouds of dirt all over us.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Kelly H. 
Rating:
5.0

Customer did not leave a comment.

Joseph Z. 
Rating:
5.0

Customer did not leave a comment.

Rose H. 
Rating:
5.0

Great staff.

Lisa P. 
Rating:
5.0

I'm not sure. Super easy to deal with.

Justin P. 
Rating:
4.0

Nothing

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Do not change the drop off location after the transaction has been made.

Gordon K. 
Rating:
5.0

no room for improvement here. staff was personable and efficient. truck was new and clean and drove like a dream

Marco L. 
Rating:
5.0

Customer did not leave a comment.

TREVOR D. 
Rating:
5.0

Customer did not leave a comment.

Mitchell M. 
Rating:
5.0

Never had such a smooth rental transaction in all my years. Top notch and friendly staff. I'll certainly be a return customer.

James G. 
Rating:
5.0

Customer did not leave a comment.

Arthur C. 
Rating:
2.0

I just had a HORRIBLE experience with U-Haul. I don't know if the issue had to do with a specific location or with people higher up the business ladder. I have used U-Haul in the past and never had an issue, but I will NEVER use U-Haul again. Read on if you are interested in the story... I picked my tow dolly up in Oregon and on my contact it stated that I was supposed to return it to my hometown in California. When I got home and went to return the dolly to the location WRITTEN ON MY CONTRACT, they said "sorry, you have to return the dolly to a different location". This other location is quite a ways away from where I live and I had to miss half a day of work AND pay my friend who's truck I was borrowing to help me get the thing returned. U-Haul changed the drop off location without letting me know or checking to see if that would work for me and it ended up costing me a lot of money in missed work and paying my friend with the truck. I spent over THREE hours on the phone with U-Haul "customer service" and they did absolutely nothing to help me out. I asked many times if they could please honor the contact that I agreed to when I picked up the dolly (return it to the location stated on the contract) or refund me for the dolly. U-Haul FORCED me to return the dolly to a completely different location from what I had agreed to on my contact which I believe is completely unacceptable and extremely poor customer service/care. They did tell me that I could return it wherever I wanted, but I would be CHARGED an additional fee for a "wrong drop-off location". I am really disappointed by this and I think it is unfortunate that there are not many other moving companies out there. Please use caution when renting from U-Haul and I hope you can avoid a situation like mine. I picked my tow dolly up in Oregon and on my contact it stated that I was supposed to return it to my hometown in California. When I got home and went to return the dolly to the location WRITTEN ON MY CONTRACT, they said "sorry, you have to return the dolly to a different location". This other location is quite a ways away from where I live and I had to miss half a day of work AND pay my friend who's truck I was borrowing to help me get the thing returned. U-Haul changed the drop off location without letting me know or checking to see if that would work for me and it ended up costing me a lot of money in missed work and paying my friend with the truck. I spent THREE hours on the phone with U-Haul "customer service" and they did absolutely nothing to help me out. I asked many times if they could please honor the contact that I agreed to when I picked up the dolly (return it to the location stated on the contract) or refund me for the dolly. U-Haul FORCED me to return the dolly to a completely different location from what I had agreed to on my contact which I believe is completely unacceptable and extremely poor customer service/care. I am really disappointed by this and I think it is unfortunate that there are not many other moving companies out there. Please use caution when renting from U-Haul and I hope you can avoid a situation like mine.

Joanah E. 
Rating:
5.0

Customer did not leave a comment.

joanne E. 
Rating:
5.0

Everything was just perfect 👍🏽

Joredan R. 
Rating:
4.0

Customer did not leave a comment.

Douglas G. 
No reviews have been submitted for this location.

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