Thank you for making moving an easier process for us!
Jodi O
Customer Reviews for Colfax Farm & Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was pretty easy and smooth . No complaints
Raquel SExcellent customer experience. Gentleman who helped me unhitch the trailer was extremely helpful and friendly. Will look forward to this location in the future
Rony CAmazing customer service. I rent my uhauls from this location because of easy location, pick up, drop off, and great service.
LAURIE MJust keep up the great services.
ROGER WVery kind people at this location
Hyrum FThe experience was excellent. The staff was great and the trailer worked perfectly. I love this location because it's very close to home and convenient.
Deron SYes. Very nice people and professional.
Jon SU-Haul in Colfax. Great location, country store and service.
Jeff CKeep providing excellent service
Donaghy HExcellent experience Quick
Tor MMy reservations were in Grass Valley some tire shop which was miserable and dirty and they did not have the truck I reserved several days in advance so I had to go to the Colfax area to get a truck it was out of my way and totally ridiculous but the Colfax location was great clean and the guys were very professional.
SALVATORE CQuick check in, very professional and polite
CHRISTOPHER PGreat excellent friendly people for pickup and drop-off Excellent easy use trailer as described Thank you
Christopher DMason was great !
Jeff CThe 5" wheels on my 700 lb machine couldn't go straight on the ribbed floor of the 6' x 12' Uhaul trailer. When the wheels couldn't go straight they were forced sideways and I had to drag the machine across the floor with a come-a-long.
Richard BGreat staff and great store
DANNY LThe trailer was only available for local use, so I had to drive back from the city I was going to, a one-hour drive and gas. Major inconvience.
JERRY CReservations were terrible. My truck pick up location was changed three times within 12 hours of my pick up time. Unacceptable. Will avoid U-Haul at all cost. ended up driving 32 miles away from original pick up point.
Peter GEverything was perfect. I didn't catch the gentleman's name who was so kind and patient with me and helped me get all hooked up and situated and I needed to buy a hitch too and he even hooked it all up for me. I will be back again and recommend 👌 10/10
Ciedra LThis location saved us. But it was our third. The 1st and 2nd locations were abandoned of people with no service. I had to call UHaul service twice before I was sent to Colfax to finally get our van. I would recommend releasing Cedar Ridge from your franchise.
Lynn CEverything went smoothly.
TERRI SFriendly and helpful owners!
Lauriana CGreat customer service.
Tamara FEveryone is very friendly, professional and easy to do business with.
Steve LThe truck was clean but did leak in the back. Mason was excellent and very professional as well as the rest of the employees
Steve LPerfecto
Robin GI was very surprised there was not a U-Haul drop off location in Auburn. Colfax is a small town and kind of far away. It added a challenge to do the drop off and get a ride back home.
Mark LExcellent customer service! Highly recommend.
Deborah Dwrong trailer was delivered. tire strap was torn. trailer couldnt haul vehicle as promised. cost me an additional $1000 in fuel to drive separate truck. was horrible experience. i will not use or recommend uhaul to anyone
Richard WNo comment
Jacqueline RSmall town feed store service. Staff was well trained on the rental procedure and I was I and out in 10 minutes(reservation completed on-line). Inspection and hook up demo was thorough. Drop off was even faster. Would absolutely recommend~!!!
Eric RThe folks at Colfax Country store are an absolute pleasure. The transaction was easy and smooth and their installation skills were excellent. This whole experience was OUTSTANDING, couldn’t be happier.
Robert CAwesome experience and highly recommend.
Kenny FExcellent service Very impressed with great customer service and positive attitude Very knowledgeable
Dave WPickup and drop-off were easy and customer service was friendly.
Dustin NSuper easy drop-off
DOUGLAS CBest uhaul spot ever!
James VA great small town atmosphere, and very accommodating personnel.
DON K