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GARY O
Customer Reviews for Colombia Envios
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perfect and convenient service location
YADRIAN MOur issue was the fact we wanted to turn in the U-Haul before and we couldn’t do to the fact the location didn’t have a drop box for the keys like most U-Haul authorized dealers do.
YENEDIT AThey make me wait outside of the store for 15 minutes without explanation and the truck was it clean I can not see from the windshield
EDGARD LLot of parking
Manuel GThey didn’t have the dolly I rented and I was still charged for it. I want a refund and no one is answering me from U-Haul!!
Carolina dThis location intentionally overcharged me. They added 55 miles to the final odometer reading, opted me in for insurance that I didn’t elect, reported that I returned it the following day so that they can utilize the more expensive of the two daily rates, and then charged me “oil and tire repairs” fee. In actuality, I drove 40 miles, returned it same day in person before close of business, was not charged the cheaper of the two daily rates, did not elect “safe move” insurance, and caused no damage, incursions, accidents or wear on the “oil and tires”. This straight up felt like a scam.
RYAN JNo comments
Lazaro VGod bless you
Jorge WNothing to improve; excelente service; the best
MONICA HExcellent
Ricardo SVery good attention and their vehicles in perfect condition.
Cristian Rthe cars in very good condition, the attention is very good
Cristian RTrato excelente y profesional, Recomiendo el negocio . Saludos y gracias
Eddy V