Customer Reviews for Colorado Self Storage

43 reviews

239 N . 9th Street   Montrose, CO 81401

(970) 249-5511

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(970) 249-5511

239 N . 9th Street
Montrose, CO 81401

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

kathryn and dennis s.  |  Overall Experience 
Rating:
5.0

Management kept raising the monthly fee without notice. When I did vacate the unit I had to pay for an entire month with no consideration for a rebate, or discount. So, if the storage unit is rented again, Colorado Storage gets paid twice for the same unit. I had called to let them know I would be moving but that I also had to work with movers and tried my best to leave before the monthly rent was due. I would have appreciated some compensation.

PATRICIA D.  |  Overall Experience 
Rating:
5.0

Staff kind, courteous and efficient always. Unfortunstely, prices of storage units have risen much; quite high in cost for average working family.

LENORA V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy Robertson G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean R.  |  Overall Experience 
Rating:
5.0

The staff was absolutely amazing! Very kind and csring and courteous! Tge facility was maintained exquisitely and safely secured. We will use them again when we need them and will recommend them every time we get a chance.

Nicole W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICK M.  |  Overall Experience 
Rating:
5.0

The only problem we had with this facility was the price increases every few months. We worked with Candy, she was amazing, always smiling and very willing to help with whatever we needed.

Katrina C.  |  Overall Experience 
Rating:
5.0

very satisfied and would use their storage again if needed

Linda K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

noalani t.  |  Overall Experience 
Rating:
5.0

Very happy with my rental. Thanks for the help and great service.

Danny S.  |  Overall Experience 
Rating:
5.0

This is a great storage facility, well managed, with professional, helpful, staff!!! I'm going to miss coming down there. They also sell everything it takes to move!

randle and shari g.  |  Overall Experience 
Rating:
5.0

The ladies were so nice, friendly, and helpful. Thank you so much for supporting the Girl Scouts and for helping us out.

christian m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joe r.  |  Overall Experience 
Rating:
5.0

Very good experience. Well run.

roger c.  |  Overall Experience 
Rating:
5.0

All interactions with the staff were pleasant and efficient. This is a very well run facility with a helpful, friendly, and competent staff. Highly recommended.

Robert G.  |  Overall Experience 
Rating:
5.0

The storage facility was clean, and employees were friendly and efficient. Just needed a smaller unit closer to our house.

Rose and Steve C.  |  Overall Experience 
Rating:
5.0

Truly great service staff was kind, very helpful. Good dynamic felt. Each person was treated well with complete attention Amazingly clean. Well organized. Thanks

Tamara J.  |  Overall Experience 
Rating:
5.0

If you have to have a storage unit, this is definitely the place to have one!! Clean and very secure, super nice and helpful people on site. We never once worried about our stored items. Price was very fair. Also really convenient and affordable access to movers when moving stuff in and out of unit. Thank you!!

MARK R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jackie g.  |  Overall Experience 
Rating:
5.0

No dumpsters available. Only one trash can that was full. Charged me 50$ fee for leaving an empty box or 2. When there are no trash bins available and I am from out of state.

joseph j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN H.  |  Overall Experience 
Rating:
5.0

So impressed with the rental part also. Everyone is so helpful and kind.. Thanks, The Juths

Larry J.  |  Overall Experience 
Rating:
5.0

The outside of the faculty was super clean but my belongings got filthy. Luckily I covered things fairly well but still very dirty!

Kathleen A M.  |  Overall Experience 
Rating:
5.0

Storage unit was great. The only thing I would update is the ability to manage dust a tad better from outside if possible? No sure how easy that would be but maybe each resident needs a large tarp inside there unit? Staff was incredibly helpful and friendly. I would recommend this business to a friend.

Jake J.  |  Overall Experience 
Rating:
5.0

Outstanding! They were helpful, caring, and professional!

MARK g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

girl scouts of c.  |  Overall Experience 
Rating:
5.0

I had my storage for over 20 years and it was all taken care of

jeffrey C.  |  Overall Experience 
Rating:
5.0

Friendly

ERNST B.  |  Overall Experience 
Rating:
5.0

Facility is very secure and clean. I've never had to worry about my items. Staff is very friendly and helpful. I've used this facility twice and would recommend it to anyone.

chelsey h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stewart & Jorene G.  |  Overall Experience 
Rating:
5.0

The roofs are not sealed. The wind blows in leaves, dirt, and snow through the top ridge. I told them about this but they dismiss it and deny it.

Audrey N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bethany f.  |  Overall Experience 
Rating:
5.0

Office is clean and inviting, with almost any U-Haul 'extras' (bed bags, packing supplies, etc.) available there. Staff is very friendly and very accommodating.

timothy v.  |  Overall Experience 
Rating:
5.0

Great place and personnel!!! Dusty.

JANET C.  |  Overall Experience 
Rating:
5.0

I used Colorado self storage for 6 years I was very happy with my experience over the time I was there thank you

YVONNE M.  |  Overall Experience 
Rating:
5.0

Heather is wonderful to work with. her typical daily duties. In fact, she provides a kind of customer service that is unbridled and very rare. This is the ONLY storage and truck rental place I'll use!

PATRICIA E.  |  Overall Experience 
Rating:
4.0

Thank you

KRIS D.  |  Overall Experience 
Rating:
3.0

would recommend

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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