Customer Reviews for Columbus Crystal Valley Self Storage
(U-Haul Neighborhood Dealer)

29 reviews

6124 Macon Rd   Columbus, GA 31907

(706) 317-3743

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 11/25/2021 - 11/26/2021: Closed

Services at this Location:

Contact Us

(706) 317-3743

6124 Macon Rd
Columbus, GA 31907

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 11/25/2021 - 11/26/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great place to store your stuff . friendly office ppl .all around a 9 out of 10.

Robert B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

WANDA J. 
Rating:
5.0

Very smooth operation from start to finish. I just moved to a residence with a large storage building and have no need to use your service anymore. It was a pleasure and yes great operation from the first day and even after the last. I certainly recommend Crystal Valley storage for their top knotch management and the ideal location. Dan Gaylor

dan g.  |  Overall Experience 
Rating:
3.0

We ordered the truck for Thomaston, GA, you sent is an hour away to pick up a piece of crap truck. This truck needs tire rotating and especially alignment. It jars, shakes and vibrates. Did I mention we HAD TO DRIVE AN HOUR AWAY TO GET THIS TRUCK!!! Completely unacceptable!

alan V. 
Rating:
5.0

I will be renting there again in the future.

FRANK S.  |  Overall Experience 
Rating:
2.0

Clean this location.

JOANN S. 
Rating:
5.0

The gentleman that helped me with dropping off the Uhaul was extremely kind, inviting, and hardworking. He was the only one working that day, and although multiple trailer transactions were happening at the same time he handled both customers well and was polite. I did not catch his name, but I hope that he receives commendation for his actions. Great employee!

Garrett D. 
Rating:
5.0

Customer did not leave a comment.

TUMEAKA N.  |  Overall Experience 
Rating:
3.0

Reservation location was changed which added mileage that I had to pay for. When I got there the Reservation was showing for Saturday not Friday. I left the truck with more gas than I started with (gas light was on with a range of 30 miles left) and was still charged for 3 gallons. When I returned it on Sunday I did not have a gate code. I used 12345 just to see and miraculously it worked.

MICHAEL F. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B.  |  Overall Experience 
Rating:
4.0

Great service and the pick up process was seamless.

ARTHUR V. 
Rating:
3.0

Customer did not leave a comment.

CALLINA H. 
Rating:
5.0

You need to furnish the attendant a lift for the 6x12 trailer. Someone is going to hurt there back trying to lift it off the vehicle. They had a lift at my pickup location that made it easy to connect. Login did a great job getting me disconnected! He was polite and very efficient! He made it easy and fast drop off. He did have trouble lifting the trailer.

ERSKIN B. 
Rating:
5.0

Customer did not leave a comment.

DONNA W. 
Rating:
3.0

Chose this place due to online booking saying it had truck and dolly I needed . The dolly wasn't there was sunt to another location and they didn't have it either waited about 20minutes then they said they had one . The guy quoted me he would cover the extra miles due to that but at the end when I returned the truck the mobile quote tried to charge me for A few miles over and supposedly had extra miles added from seller

Robert B. 
Rating:
5.0

Excellent customer service. Friendly, respectful staff. Good location. Entire experience great.

Robert W. 
Rating:
4.0

Friendly services and professional.

carlos J. 
Rating:
5.0

Great costumer service

Yader F. 
Rating:
4.0

Customer did not leave a comment.

Darlene C. 
Rating:
5.0

Customer did not leave a comment.

Ameshia S. 
Rating:
2.0

I was charged for two days when I only used the equipment for one day.

JOSEPH W. 
Rating:
5.0

Great customer service!

CIJI S. 
Rating:
4.0

Customer did not leave a comment.

Shalonda B. 
Rating:
4.0

Friendly very helpful. The U-Haul was in great shape and very clean. An excellent staff of young men working there. Thank you for your service.

Belinda R. 
No reviews have been submitted for this location.

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