Customer Reviews for Community Mini Storage
(U-Haul Neighborhood Dealer)

1,271 reviews

2370 Cranberry Hwy   West Wareham, MA 02576
(Rt 28)

(508) 295-3156

Hours

  • Mon–Sat
    8 am–5 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(508) 295-3156

2370 Cranberry Hwy
West Wareham, MA 02576
(Rt 28)

Services at this Location:

Hours

  • Mon–Sat
    8 am–5 pm
  • Sunday
    Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer Service was excellent. Highly recommend this Uhaul location.

Kristina K. 
Rating:
5.0

Staff was amazing

MICHAEL W. 
Rating:
5.0

Excellent experience!

Kenneth A. P. 
Rating:
5.0

Customer did not leave a comment.

Darryl M. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

The women in the office, were nice, quick, efficient and easy to work with. The van was brand new! Only 2200 miles. When we returned the van again, quick and easy.

Philip S. 
Rating:
5.0

Most professionally run, smaller U-haul location I've been to.

john R. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Rafael G. 
Rating:
5.0

Very welcoming and friendly staff that helped me as soon as I walked into the door.

Janice J. 
Rating:
5.0

Everyone's in there has great customer service theres really nothing to improve the price's are good. Definetly recommend people to choose you!!!

Frank B. 
Rating:
5.0

Great service

Robert H. 
Rating:
5.0

Everything went smooth and the worker was great!

Kathy G. 
Rating:
5.0

Customer did not leave a comment.

Carol L. 
Rating:
5.0

Customer did not leave a comment.

Yogesh P. 
Rating:
5.0

The office staff were extremely pleasant, knowledgeable all aspects of rental. Don't help me get to read and mileage choice package. Very happy.

harry S. 
Rating:
5.0

Customer did not leave a comment.

Brenda C. 
Rating:
5.0

Thank Ben young ladies they was very helpful and knowledgeable They was a big help

LASHUN S. 
Rating:
5.0

Customer did not leave a comment.

Arnold R. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

I set up my rental at least 1.5 months in advance. Went buy had my truck inspected for towing. Then the night before pick up, they changed my pick up location an hour away. Two hours round trip. U-Haul should have picked it up and brought it to the original location agreed upon. Not good customer service.

Michael T. 
Rating:
5.0

Thank you very much

DONALD B. 
Rating:
5.0

Treat the next customer as you treated me Very professional

Arnold R. 
Rating:
4.0

Customer service was wonderful but the equipment was not well maintained and had some issues. They went out of their way to try to make it right so I would still recommend them

Kelly T. 
Rating:
4.0

Customer did not leave a comment.

Julie U. 
Rating:
5.0

Customer did not leave a comment.

Randy P. 
Rating:
5.0

The employees run a great shop and do an A + job

William M. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

The women in the office who run the place are very efficient and helpful. They are a great team.

David N. 
Rating:
5.0

Customer did not leave a comment.

Lewis L. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

staff was very friendly and helpful, have used many times.

John E. 
Rating:
5.0

The women here was amazing, she could not have been more helpful or kinder. Unfortunately I still wouldn't recommend it to anyway because everyone else at uhaul that I interacted with was a nightmare.

Stephanie S. 
Rating:
4.0

Responsive, helpful and efficient.

Joseph V. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS S. 
Rating:
5.0

Customer did not leave a comment.

Clara E W. 
Rating:
4.0

Price was too high for size of unit

Lee J. 
Rating:
5.0

Overall great experience, easy transaction I would definitely use Uhaul again

Aaron N. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Great experience thank you

MATTHEW D. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
5.0

People in office very friendly and accomodating.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
1.0

Dealing with Uhaul for my move was one of the worst experiences I have had with a business. Back in June I booked a UHaul in Abington and then called the location to ask to have the reservation extended to 48 hours rather than 24 hours. They said no problem and left a note on my reservation. Then in early August I get a notification that the reservation is only good for 8 hours which didnt work for me at all. I was moving out on August 31st and moving in September 1st which is known as the craziest moving days in MA. So at that point they know they are screwing me over leaving me with no options. After a bunch of back and forth with the manager of the Abington office they offer me a solution to "help me" and they say I can go to Wareham instead and get the truck for 48 hours. Even though this was very inconvenient for me I decided to take this option so I could have the truck for 48 hours. Then my brother goes to pick up the truck the day of the move and when he gets there they tell him the truck is only good for 24 hours. I was absolutely furious. I was now lied to twice and in a less convenient location paying more for the mileage. And they made him take a 26 foot truck instead of a 20 foot truck which caused massive stress on us moving in Boston. Fortunately the manager of Wareham was able to find a way to let us keep the truck for longer but she was the only helpful person in this whole process. The Abington manager completely screwed us over, probably was laughing after our conversation when she lied about me being able to have the truck for 24 hours in Wareham. Needless to say I will be doing everything I can to avoid using UHaul in the future

Kyle H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

The key was a little hard to turn in the ignition otherwise nothing was a bother

Olivia S. 
Rating:
5.0

Courtney and the other woman working at the front desk were fantastic! I will definitely book with them again!

Christine N. 
Rating:
5.0

The staff at this location are exceptional. They go above and beyond to make your rental the best experience you can have. Thanks Joanne, Helene and Courtney.

Keith S. 
Rating:
5.0

The checkout process was a little cumbersome via the website, especially at night.

David H. 
Rating:
5.0

Polite and friendly staff. Clean trucks.

Wael B. 
Rating:
5.0

The Staff woman was so nice, helpfull and pleasant to work with...the best! Thank you.

MIKE B. 
Rating:
5.0

Was a little confused when we got there and no trucks in sight! We panicked! Think it would be best to explain in the beginning where the pick up is after hours…

Jeffrey F. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Service was friendly, helpful and generous with our return.

Thomas H. 
Rating:
5.0

Courtney was especially helpful as I was in a tight spot and she was extremely accommodating to my needs. Both ladies were very nice and explained everything to me I'm sorry I forgot the other ladiy's name.

Janice B. 
Rating:
5.0

Of the dozens of times I've rented from UHAUL over the years, this was my best experience. Super fast, super nice, clean and well-stocked. Over the top great service. Love the staff. Makes UHAUL look fantastic. These folks care, and it shows.

Cally W. 
Rating:
5.0

Nothing

Robert F. 
Rating:
5.0

Absolutley nothing, your agents at community mini storage went above & beyond as the first cargo van had a damaged right front tire and was unrentable, the second cargo van had a damaged rear license plate assembly and it was hanging from the wires so they put me in a 15' moving truck. I have rented from your company in the past at other uhaul truck rental locations and i have had a less than satisfactory optimal rental experience hence why as long as i live in the area i will continue to use Community Mini Storage for all my Uhaul truck rental needs!

Peter B. 
Rating:
3.0

Be able to drop off trailers at night next day is a inconvenience unless needed

Rodney P. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Eric N. 
Rating:
5.0

Never had such a pleasant experience renting from Uhaul before... The staff was helpful, knowledgeable and kind. Will be the only Uhaul I rent from for now on.

Erica I. 
Rating:
5.0

Continue to provide good customer service like you did. The representatives were friendly and courteous, making for a pleasant experience.

Christopher C. 
Rating:
5.0

Overall, the experience was very good. The associates, in the office, were great. Very helpful.

Kim W. 
Rating:
4.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Courtney was amazing, although obviously busy she was very helpful and took the time to double check that what I was renting was going to work for what I needed. I would highly recommend this location because of her.

David D. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Staff was extremely helpful and attentive. Thank you

Dagmar K. 
Rating:
5.0

I was greeted with a smile, clear instructions on how to quickly drop off the trailer and a simple, quick transaction. What a pleasure!

Chuck C. 
Rating:
5.0

The personal service is wonderful at this location I would highly recommend it

Mary E. 
Rating:
5.0

Customer did not leave a comment.

jason G. 
Rating:
5.0

Quick, easy, and courteous.

Jeffrey C. 
Rating:
5.0

The personnel at this location were excellent. They were very pleasant and knowledgeable. I will rent from this location again when the need arises.

Stephen B. 
Rating:
5.0

This location was absolutely wonderful !!! The place was impressive clean and staff with 2 knowledgeable very focused customer service managers. They worked well as a team. I for sure will use this location again if I have the need. They made me feel like a VIP from moment I arrived until moment I finished returning the van. The in my book are best in class. Old fashioned customer service!!!!

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Nils J. 
Rating:
5.0

Very nice I had left my credit card in the truck when I filled the gas and they found it and called me right away to let me know they had it

DONALD B. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
4.0

Customer did not leave a comment.

Fred T. 
Rating:
5.0

The staff at Community Mini Storage is wonderful: friendly, helpful, great at explaining things.

REBECCA S. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Ralph G. 
Rating:
5.0

The women who checked me n and out we're friendly, efficient and professional!

Flora M. 
Rating:
5.0

Customer did not leave a comment.

Sean F. 
Rating:
5.0

Customer did not leave a comment.

michael I. 
Rating:
5.0

Customer did not leave a comment.

Peter P. 
Rating:
4.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Excellent and very friendly personnel. Very easy drop off

Allen M. 
Rating:
5.0

Customer did not leave a comment.

Gilbert F. 
Rating:
5.0

Customer did not leave a comment.

Wael B. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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  • Moving Supplies

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