Excellent service and staff!John V.
Customer Reviews for Community Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service from the two ladies at this location. Pleasure to do business with.Ronald B.
Customer did not leave a comment.JAMES H.
None Great all aroundRichard S.
Customer did not leave a comment.DAVID F.
Rented a car hauler. The crank that lowers the stand was jammed but the staff was awesome and very helpful.Denise D.
Customer did not leave a comment.Mary C.
Customer did not leave a comment.Mariana D.
The ladies were great they understood the stresses of moving accommodated are ever so changing plans was just what we needed I will recommend them and continue to use them best experience with U-Haul ever thank you ladies you make the stresses of moving less stressfulTheresa T.
Customer did not leave a comment.Denise D.
Great place to rent uhaul! The employees are wonderful people and helped me out so much! It is very much appreciated. Will go out of my way if i have to just to rent from them again! Great experience!Jason A.
Very good customer serviceChristopher C.
Customer did not leave a comment.Robert D.
There is nothing this location can do to make the experience any easier or better than it was. It was a great experience and I will be using them anytime I need a rental truck.Keith S.
Appreciated your very helpful and friendly staff. Great team!FLEMMING C.
Customer did not leave a comment.David F.
Customer did not leave a comment.Fran S.
Easy pick up easy return. Very friendly staff!Denise H.
I would recommend this locating to a friend IF uhaul would update their information that says this location can NOT take anything after closing. SIDE NOTE ARIEL (might be spelt wrong) IN MAINE NEEDS TO BE TRAINED BETTER FOR CUSTOMER SERVICE SHE WAS SUPER RUDE AND NOT HELPFULRYAN B.
I love dealing with with these great group of workers.Always courteous and always having great attitudes .Always a pleasure .Kathleen F.
The person at the pickup location was very friendly, prompt, informative, etc. I did pass another UHaul location on my way to this one, so am not sure why I was sent 3 miles further out of my way when UHaul changed my pickup location. Re process: Your insistence that I use a smart phone made things difficult for me. Despite informing a couple of people, on the phone, that I did not, the system continued to text me links I could not access and to require me to take additional, and for me difficult, actions to confirm my reservation. Shortly after I confirmed my reservation with a person, I received a text asking me to click a link for "meaningful assurance" of my reservation, implying that the person I had just talked with was incompetent. When I got to a computer and typed the link in, I was informed that it only worked on mobile devises, so, again, I called and waited on hold for another person to assure me that I had a reservation. It was too much work.Steve H.
Customer did not leave a comment.DONNA F.
They are very helpful, professional and friendly at this locationROBERT C.
The truck I rented has a very bad exhaust leak I had a headache after driving it . The U haul representative was Awesome. The truck should not be on the road if it was winter you could not drive it the widows would have to be up causing the driver to impaired due to exhaust fumes. The truck was clean and that was the only good part about it besides the representative.Mike S.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.roman T.
Customer did not leave a comment.Stefan M.
Customer did not leave a comment.David B.
Customer did not leave a comment.DAVID B.
Customer did not leave a comment.Robert N.
Customer did not leave a comment.Twona T.
Customer did not leave a comment.Michael C.
The person that did the rental and all, was very helpful Nice and knowledgeableLinda C.
Great staffJenna C.
Very polite people that work there. ThanksRichard S.
Customer did not leave a comment.elizabeth R.
Customer did not leave a comment.James D.
The staff at this location was excellent. They bent over backwards to help me with last minute changes. Very happy.Stephen L.
There should be instructions of where to park the trucks when being dropped off. If there weren't two other trucks parked on the side of the adjacent road, I wouldn't have known where to go.ELLEN M.
overall great people!!philip R.
Professional and friendly.Glenn H.
VERY clean vehicle! Nice and friendly staff!James L.
Customer did not leave a comment.MARC B.
Staff was excellent. Very friendly, easy to work with and professional. The staff in Wareham at Community Storage are far more efficient than another nearby UHaul. Even though 15 miles farther away than my local UHaul, I would consider the drive for my future rental needs over the convenience of the nearby UHaul.Gregory Q.
PROFESSIONAL AND FRIENDLY SERVICE. EQUIPMENT WELL CARED FOR. BOB K.BOB K.
Customer did not leave a comment.Kristen T.
We've used Community Storage UHaul twice within a 4 month period and found them to be friendly, accommodating and very clean.Barbara A.
Joanne was extremely friendly and very helpful. Great experience!Tom S.
The people who helped me find the best truck on the right day were great. It was an easy and convenient process!Jeanie H.
This is my favorite location to rent trucks from. The woman who works in the office is always super nice and helpful! The most recent rental, I was finally able to rent the pick up truck and it was a great ride. Usually, I use the app for after hour pick ups and the only downside is how long it takes to get the rental going but that has nothing to do with this particular location. Still, this location has a great variety of vehicles.Chelsea T.
Customer did not leave a comment.Stephan P.
The woman nwho helped named Courtney was excellentEdward C.
Customer did not leave a comment.Lisa R.
Customer did not leave a comment.Jon M.
Customer did not leave a comment.Jennine R.
Customer did not leave a comment.Randy P.
Customer did not leave a comment.Kenneth K.
Great service. Brand new truck. Very easy process!Angela G.
Have used this rental agency a few times and it has always been top shelf service!STEVEN I.
Lady working was a pleasureMike R.
Trailer exterior had a layer of dried mud, definitely needed a bath.Douglas P.
Truck was immaculatepeter K.
Customer did not leave a comment.Kathleen F.
Everything was great. Courtney does a great job. Very professional in all aspects.William S.
Joanne and associates could not have been more helpful and efficient. It was a pleasure to do business with them. Cheers, LouisLouis B.
Very easy experience. The staff was efficient, professional and friendly.Allison L.
The team there is what makes the difference. They all do an excellent job!Peter G.
Customer did not leave a comment.Paul T.
Customer did not leave a comment.Alane C.
Customer did not leave a comment.Elizabeth U.
Customer did not leave a comment.Mark T.
Customer service is top notchWILLIAM M.
Customer did not leave a comment.MARK H.
Received a great customer experience. They were awesome and made things so easy.Shana F.
Folks st this site were extremely helpful and informativeROY S.
Could not have been any easier for me renting this van The two customer service women at the location were great and extremely helpful getting a couple of logistic issues straightened out!STEVEN I.
Customer did not leave a comment.John D.
Keep doing what you are doing .Bruce M.
Customer did not leave a comment.Jessie D.
Very friendly and professional. This location is not the most convenient to me - there is a closer one, but it did not have the equipment I needed. Very glad I went here.James B.
It was effortless to rent this equipment, worked perfectly.John F.
Customer did not leave a comment.Don H.
customer service was greatDavid B.
Customer did not leave a comment.Paul C.
The woman in the office was very sweet and helpful.Don M.
Very helpful. Thank youJudson S.
Store staff was helpful and friendlyRobert S.
No improvements needed at this location. I had a fantastic experience here. Your staff were very helpful kind and courteous. I did have a little trouble with the online check in, but other than that everything was excellent, above averageDawn G.
Put the trailer hitch on correctly. The trailer hitch hit the pavement every time we went over a bump. We finally stopped in South Carolina and they straightened the problem out.Edna T.
They where very professional and friendly and informed me of everything about the tentalRobert L.
Upon entering building we were rudely told only one person in area at a time. No signage to support â€œattitude â€œ.Karen M.
Excellent, friendly service.JAMES H.
Just keep doing what you've been doing. People were very pleasantMark D.
Excellent service!Paul G.
Customer did not leave a comment.Jonathan I.
Always a pleasure to rent fromKathleen F.
Customer did not leave a comment.Joyce L.
Great service...keep it up.ALAIN S.
Customer did not leave a comment.Andrea M.
The staff were knowledgeable and very polite and accommodating with our needs ,, I can not see where any improvements are needed at this location.Scott R.