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Michelle C
Customer Reviews for Community Resource Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nasty! Truck was disgusting inside and out Truck was in a trash lot!
Karen DThis was not a UHaul office. It was a community center. The employee must have been new. The system problems caused us over an hour delay in our pickup. There was nothing at the location other than a few trucks and an employee. This was not the location I had previously been given, it was changed last-minute.
Ann C1. Did not have anything to lift trailer to hook up. 2. Could not get out of parking lot - had to 15 point turn around because trailer was pointed in wrong direction. 3. Did not have any trailer light adapters for sale. Had to go to 5 store to purchase one. 4. Office was a run down house that was dirty
Richard JThe hardest part on both ends was your app and automated pick up and drop off system. They were very, very slow. The process of the pictures and info was easy, but moving between pages was crazy slow. Plus, it all but forced me to set up an account, but I didn’t need one. There was a way to do it, but not even the helpline was not able to tell me. I finally figured it out, but it was still slooooow.
Todd Rgood service!
Ugine M