Customer Reviews for Compass Self Storage Cortez Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage Cortez Rd

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Roger K. on

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Terry T. on

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Terry T. on

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Willard Z. on

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Grant L. on

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Thomas C. on

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Very good service. Providing needed information via internet prior to picking up a truck greatly expedited the check in process.

Osmel F. on

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GEORGE C. on

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Didn’t have a check of the vehicle when I picked it up. Claimed cargo lock missing when I returned the truck. They accepted that no lock present when I took the truck.

Thomas K. on

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Robert B. on

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Have more staff working, Rob was by himself and had to deal with 5 trucks not showing up on time. However, he handled the situation with professionalism and resolved all issues in a timely manner. Overall very pleased with his customer service!

Russell D. on

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Driving from my place to the U-Haul drop off location was farther than I expected. I'm sure there must have been a closer location in Bradenton. But it worked out fine. Again, returning the truck went smoothly with no problems. I was in and out in a few minutes.

Pavel K. on

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It took over an hour to figure out an issue with the payment. An issue that was from uhaul. Was saying amount was one amount. But trying to charge the card for another. I also haven't recieved the difference back.

Chris B. on

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Brian B. on

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The staff at this U-Haul location was incredibly helpful with the rental of a truck and making some recommendations to help with my moving to another apartment . All in all, it far exceeded my expectations.

Lawrence D. on

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Doug A. on

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James M. on

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CHRISTY R. on

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Great

james C. on

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Stephanie F. on

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Tom H. on

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Kathie R. on

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Catherine S. on

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I have used u-haul in the past all have been good experiences! Will use again in the future!

Lawrence H. on

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never did get a email invoice after turning in equipment!

STEVE T. on

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Great service and quick in /out. I was a last minute user due to opportunity to move storage items. Speed was important in short time I had available. Did all in 4 hours. Thanks so much.

STEPHEN M. on

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Elizabeth G. on

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Scott C. on

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The gentleman that helped us was great. Very thorough and done in a fast manner. One of the best Uhaul experiences.

Carol V. on

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Rob was great. He taught me how the back works & the inside controls. The truck was easy to drive & easy to gas up.

Laurie M. on

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Rob was great and made the experience painless. The final price was a bit more than I expected but now I know.

MARTIN H. on

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andrew N. on

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Excellent services. However, the dispatcher should be more clear about all the fees and payments while talking over the phone with a customer..

Clifford O. on

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cynthia T. on

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Can't think of a thing. The agent was friendly and efficient, the equipment was ready to go. Everything was perfect.

LOUIS B. on

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