Customer Reviews for Compass Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage

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Samanthadanielle H. on

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Timothy K. on

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Waited 20 minutes for the worker to come back from lunch then rented a truck did not tell me that it had to be dropped back at same location so I dropped it somewhere closer to my house and was charged an extra 135$ horrible location/service would never recommend anyone to go there!

Louai K. on

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Everything was smooth,great customer service.

Phil D. on

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Steering on truck was atrocious, very sloppy and needed constant correction to keep driving straight. Have never had this issue with Uhaul before.

Colin S. on

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Customer service at Compass was amazing.

lloyd E. on

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Nothing. This was the best U-Haul experience I have ever had. Staff was extremely cordial and professional. Will now use this location for any U-Haul assistance I need. Equipment was ready, paperwork ready on pick-up and return. Great job!

Flamur X. on

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Jill Y. on

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Blake S. on

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Saed A. on

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Scott D. on

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Reynauldo P. on

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We really appriciate the guy,i forgot his name his very..im very thankful that day!

Flamur X. on

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Amanda D. on

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David W. on

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James N. on

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Everything from the website to the location was very smooth and painless. Thanks

ALAA H. on

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Carianna Y. on

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ALAA H. on

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Sana I. on

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It was a pleasure dealing with the Compass Storage staff in warren, MI. I was a manager for over 10 years and I always appreciate good customer service and the service I received today was exceptional. Thank you and I will recommend this location to everyone I know.

laura H. on

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I asked if there was a ramp she said she didn’t know but that it should have one. It did not The parking lot was a mess. Not maintained

Leta C. on

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No signage for uhaul visible from road, hard to find location.

Colleen F. on

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jolie W. on

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The sign is poorly lit to pull into at night. Made it extremely difficult to find, even with google maps.We dropped off after the office was closed.

DANIEL K. on

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Austin K. on

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Darlene O. on

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Worst customer service! Didn’t provide the proper equipment and I had to go back!! Horrible direction and assistance with mobile pick-up! Will NEVER use this location again!!

Dawn S. on

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Andrew C. on

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MOSTAFA T. on

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Robert S. on

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Jeff W. on

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Very friendly manager. Very professional. Great experience.

Thomas R. on

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