Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)

187 reviews

2231 Country Club Dr   Mansfield, TX 76063

(682) 518-6132

Hours

  • Mon–Fri
    9:30 am–6 pm
  • Saturday
    9 am–5 pm
  • Sunday
    10 am–3 pm

Services at this Location:

Contact Us

(682) 518-6132

2231 Country Club Dr
Mansfield, TX 76063

Services at this Location:

Hours

  • Mon–Fri
    9:30 am–6 pm
  • Saturday
    9 am–5 pm
  • Sunday
    10 am–3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jesus S. 
Rating:
5.0

Everything was great. A/c smelled slightly like sewage upon pickup but went away.

TYLER G. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
4.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Customer did not leave a comment.

Jimmy D. 
Rating:
5.0

Customer did not leave a comment.

Jimmy D. 
Rating:
5.0

Very helpful

Susan R. 
Rating:
5.0

Nothing there. The manager was a great asset to me since he helped me with check in since I'm not a tech when it comes to giving info from smart phone. The truck and equipment was clean and useful. I would use this uhaul office again.

Frank W. 
Rating:
5.0

Customer did not leave a comment.

Courtney D. 
Rating:
5.0

Salesman very friendly and helpful!

BARBARA D. 
Rating:
5.0

Customer did not leave a comment.

Colton B. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

None. Everything was outstanding!

Joshua L. 
Rating:
5.0

Keep doing what you are doing!

LARRY R. 
Rating:
5.0

Received excellent service. Would use again

PORTIA W. 
Rating:
5.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Staff were super helpful!! Would def use again!

Lori F. 
Rating:
5.0

Professional. Friendly customer service excellence

Randy B. 
Rating:
5.0

Tyler was a great help the day I picked up the truck.

Maureen S. 
Rating:
5.0

I feel u-haul should always keep a spare key at the location you pick it up. So charge the customer an extra $25.00 up front and refund it if not used. But the location will always keep that extra key. Otherwise, u-haul was very good to me. I always use u-haul.

Irene J. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH W. 
Rating:
5.0

The personnel staff at the Country Club location in Mansfield are exceptional. We have been doing business with them for over 5 years now! Tyler and his manager always deliver top class service and somehow never forget their customers names!

DAMION S. 
Rating:
4.0

Customer did not leave a comment.

Chris G. 
Rating:
5.0

Excellent customer service and accommodations!

RYAN S. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY B. 
Rating:
5.0

Makers and Taylor are wonderful to work with. We've rented the uhaul from this location before. The truck was clean and appears to be well maintained from appearances but couldn't believe that it would run so rough. I thought it was going to stall out on while I was driving. It shakes and vibrates the entire time that it's on. I think it may need to be overhauled.

SVEA B. 
Rating:
5.0

I've used this location several times. Tyler has always provided a excellent experience. He is professional, patient and pleasant.

LORI H. 
Rating:
5.0

Customer did not leave a comment.

Charlie R. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP H. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

Customer did not leave a comment.

DREW P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

Cyndi B. 
Rating:
5.0

Everything went extremely well. The staff at this location were really friendly, knowledgeable and extremely helpful especially when we had some issues with the reservation system. We tried mobile checkin but found a glitch when 2 drivers were entered. I wish I could remember her name but the nice lady at the counter helped us check in and was a joy to deal with. Store was clean and tidy and safe.

Janette V. 
Rating:
5.0

Customer did not leave a comment.

FITZ M. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Smooth as Silk.

Michael B. 
Rating:
5.0

The staff was courteous enough to wait after closing time to check us back in. The staff was friendly and very helpful. I really appreciate them.

JAZIME H. 
Rating:
5.0

Super friendly and accommodating staff.

Javier O. 
Rating:
5.0

Customer did not leave a comment.

Merri M. 
Rating:
5.0

Great employee, very helpful!!

Johnathan L. 
Rating:
5.0

Great customer service!

GUSTAVO A. 
Rating:
5.0

The entire experience was great, excellent customer service, two thumbs up

Edward W. 
Rating:
5.0

The lady at the counter was very friendly and helpful. Great experience

Mary L. 
Rating:
5.0

Easy to rent from. Helpful staff.

Benjamin K. 
Rating:
5.0

Customer did not leave a comment.

Sheena P. 
Rating:
5.0

Truck was clean but AC does not work.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Stewart W. 
Rating:
5.0

Tyler was a great representative for U-Haul

Darrel K. 
Rating:
5.0

Amazing facility and friendly staff. Convenient and available. Thank you.

Louis F. 
Rating:
5.0

Friendly, helpful, and efficient.

John P. 
Rating:
5.0

U-haul 24-7 site is awful. In fact the entire site is awful. Go to the store and book and return.

rachael G. 
Rating:
5.0

Nothing

William T C. 
Rating:
4.0

Was very clean and COVID-19 Aware

Melton B. 
Rating:
5.0

Customer did not leave a comment.

Agnes D. 
Rating:
5.0

Customer did not leave a comment.

Svea B. 
Rating:
5.0

Excellent customer service. Great experience!

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Great service and professionalism!

Seigel B. 
Rating:
5.0

The Agent was very helpful and nice.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Zulma C. 
Rating:
5.0

Dude was Awesome!

brandon W. 
Rating:
5.0

Customer did not leave a comment.

Jeannine W. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

The lady that helped us was very nice and professional. We felt well taken care of, she deserves a raise in pay for sure !

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Joan S. 
Rating:
5.0

Wonderful experience! Maleeka is a ROCK STAR! I will definitely recommend Compass to my friends and neighbors.

Frank B. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
4.0

Customer did not leave a comment.

Vandalyn O. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
5.0

Nothing...great service!

Kathy G. 
Rating:
5.0

Door handle and passenger visor broken. Otherwise, great experience and very friendly staff.

Tony H. 
Rating:
5.0

Great experience. This location will be my go to location for rental!

Traycie L. 
Rating:
5.0

Customer did not leave a comment.

Abubakar J. 
Rating:
5.0

Mansfield Country Club Dr. location has awesome customer service. Very prompt, no long waits, fast check m-in/out and friendly staff. Highly recommend.

CANDACE B. 
Rating:
5.0

Customer did not leave a comment.

James V. 
Rating:
5.0

Make sure the floor of the Cab is wiped clean. I was concerned that I might get billed for the dirt left by the previous renters. If that's not really a big deal then count everything as perfect. Great location very easy to get the truck in and out of.

TIMOTHY G. 
Rating:
5.0

Nothing to improve. The lady who helped me was friendly and provided excellent customer service!! Thank you!!

Amy H. 
Rating:
5.0

Customer did not leave a comment.

Cecilia S. 
Rating:
5.0

Customer service was great. Employees were awesome to work with. Very friendly

Paul T. 
Rating:
5.0

They are super friendly!!!

Dianne S. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL M. 
Rating:
5.0

Customer did not leave a comment.

JEANETTE S. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Service Rep. very helpful and Courteous

Alfredo P. 
Rating:
3.0

Excellent Facility & Customer Service

Agnes D. 
Rating:
4.0

Customer did not leave a comment.

Victor T. 
Rating:
5.0

Customer did not leave a comment.

Natasha N. 
Rating:
5.0

The staff at the U-Haul and storage unit location provided excellent costumer service.

Svea B. 
Rating:
1.0

The attendant at that location was very unhelpful, useless. We had a hard time doing self check in and out , but she was no help at all and didn't even offer to help. Will not use that location again. 04/17/20

Richard L. 
Rating:
5.0

Tyler was great on assisting me with my rental and very professional! I would not change a thing!

Glenda T. 
Rating:
5.0

Friendly staff!

Brandy M. 
Rating:
5.0

Customer did not leave a comment.

Victor T. 
Rating:
5.0

Customer did not leave a comment.

Cathy C. 
Rating:
5.0

Customer did not leave a comment.

KENNY W. 
Rating:
5.0

Tyler makes each visit a breeze.

Lori H. 
Rating:
5.0

Tyler was very helpful!

MATILDA J. 
Rating:
5.0

The employees was very nice and helpful

Alyssa J. 
Rating:
5.0

Always great service!

Agnes D. 
No reviews have been submitted for this location.

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