Scott talked me into using my debit card. I realize now that it was so he could tack on extra charges. I was charged for fuel that I made sure to replace. I would highly advise anyone to go somewhere else to rent a truck.
Chris H
Customer Reviews for Comptons Muffler & Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Billy FGreat service friendly and quick! Really nice to hook up trailer to my vehicle
Susan CHe worked with me very well, and very quickly. Had the trailer ready to go and helped me hook it up immediately.
Chad GTruck was dirty and had trash (e.g, almonds, wrappers, energy drink can) in cab. Fuel was also below 1/4.
David SOnly issue is the insurance offered on website increased significantly once I went in to pick up the equipment. Almost doubled the cost of the rental
Frankie CGreat Working with you! Thanks for your help.
WILLIAM GOvercharging
Jonny WSteve was the best
Charles DI dropped off after hours so I had no interactions with any employees. The lot was very full so I parked behind another large Uhaul truck. I had the app on my phone to go through the drop off procedure but depsite many different attempts it would not confirm my location as the correct one. I ended up calling customer service and they also had me try different options... none of them worked. All of this had nothind to do with Comptons but it was part of the process and it was not smooth.
PORTER MThank you so much for making return easy.
Laura SVery nice accommodating staff.
Laura SExcellent service
larry nThe interior had trash still in it and the floor had muddy foot prints
William RVery nice people to do with.
Brian PGas gage showed 13/16 full when returned per pickup picture but i was charged 3 more gallons, why?
James WClean inside of cab better Give some better assurance that existing damage on truck is documented & not potentially attributed to me.
Dennis GWas told 7/8 tank of fuel and needed that amount at drop off but when we dropped off with 7/8 we were charged because drop off location said it must be full.
Arthur SThe gentleman that waited on me was very polite, courteous, and professional! We’ll please customer and I’ll be a “Returning Customer” for sure!!!
Carl MFirstly, I was originally scheduled to pick up the truck at a location 14 miles away from my home, ridiculous. After I was able to get the location changed, the new location seemed disorganized. They only had 18 of the 36 furniture pads available and these were not packages and many of them appeared to be soiled with grease. But my biggest concern was that I was told that I would be getting a newer truck. Shat I got was a truck that had over 120,000 miles on it. The truck only got 8.5 miles to the gallon. In my previous rental from U-Haul, a 26ft truck, I got over 10 mpg. I asked the U-Haul rep why he told me I would get a new truck to go across country with, but instead I was getting this old, on the edge of overhaul truck? He said it was the newest one he had in stock.
john mVery nice man. Very friendly!!
JOHN RExcellent experience with this location and trailer. Would definitely recommend and use next time a u-haul is needed.
ERIK CWas charged way to much for mileage and even left extra gas in the vehicle and it was delivered to me full of mud in drivers area and back.
Shawna CNo issues.
Dana BWe used the electronic check in to return as the business was closed. I appreciate that option.
Jeffery HTruck didn’t have a dolly in it. I was charged for it but never got one.
Brad FAgain, when dropping off the equipment, we gave the address to uhaul as to where we would be dropping it off. When we arrived to return the truck, we were told that "you were supposed to take it back to a different location." A place that we had no knowledge of the location. We specifically told uhaul where we would be dropping it off, they IGNORED every instruction and request, and did whatever they pleased. Very lacking in customer service, for being a customer service based business!!
Milton WEasy drop off.
Michael WNothing- Compton's was great.
karl sThe best that we have ever used, great service.
Tracy CAs the millenials grow & mature into adulthood I pray they become professional & respectful such as the gentlemen I dealt with at Gearlds Auto & my drop off location Comptons Muffler & Tire. These men are second to none in their profession...
bill fThis location told me my drop off was my choice. Just call the corporate number when I arrive.
Shawn CGreat
Jay RBoth of the gentlemen that I spoke to were very helpfull
Michael FI used online and phone reservations and every time I spoke with someone I got a different answer. I got to my place of pick up which was suppose to be a 24/7 location and it was not. Thank goodness I spoke with an employee who fixed the situation. I was almost 600 miles from home and almost didn't get the truck I reserved.
Carmella GNot a thing. They know their job.
William DVery good service, no waiting to get returned.
tim fawesome service.
Kelia WThe 2 wheel dolly I rented kept dropping the left hand ramp. Found the retaining lock in disrepair. Dolly is only good for pulling because it is set up like a hay wagon. You can't back up anything. Poor engineering on Uhauls part. Horrible experience overall.
Anthony GNice friendly staff, Excellent customer service.
Timothy JNot too much to note, after hours drop.
Lincoln TSuper dealing with this U-Haul provider vehicle was ready on the spot clean paperwork process fast planning process even faster these guys are great
Kenneth WEverything was fine
Tanesha BWhen I picked the truck up I was given a price and told I would receive part of my deposit back. I ask if the miles I was driving would affect my deposit and I was told no. Upon returning the truck I was told I owed more money than the $100 deposit I had left that morning. If I owe something I will gladly pay it but if I'm told a certain price then I expect that to be the price I should pay. I hAve to rent a truck again in 2 -3 weeks and after that experience I will look at renting a truck from another company.
michael sVery helpful and truck was perfect size.
TIM Fdropped off after hours.
Danny HThese folks are great. I have used them several times with no problems.
WAYNE T