Customer Reviews for Comptons Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Comptons Storage

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Lekia B. on

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Great customer service.

Terri M. on

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harlan S. on

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Caprice W. on

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Pam S. on

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Kim H. on

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None come to mind

SHERRY K. on

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Kenneth C. on

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When we got to drop off location, they were closed. Ok, so here goes another 1.5 waisted trying to get a hold of someone to let us in the gate to drop off the truck. BAD BUSINESS AGAIN!! DO NOT USE UHAUL, THEY ARE COMPLETELY INCOMPENTENT !!!

Sarah B. on

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The truck was in good shape, but the cab could have been cleaner. There was dropped food and the center console had remnants of someone’s drink.

John F. on

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We were redirected to a new location AFTER we arrived at the designated pick up location. The previous user of the truck we were picking up had not returned the truck yet. Personnel at both locations were super nice, and it was not their fault. But it did cost us additional time.

Donna G. on

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For repeat customers, why not have a customer thank you discount?

Andrew C. on

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Wendy B. on

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Raymund M. on

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Ashley W. on

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I have used this location on several occasions and been peased.

Chester H. on

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Brandon was an EXCEPTIONAL service rep! Facilities are a bit older but maintained very well.

Kendra S. on

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There was only a 1/4 a tank of gas and that's what I return it on . Hope I was not charged for and more. Overall the service person was very friendly and helpful. Best experience ever ?? thank you

Kieffer W. on

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Possibly the greatest uhaul of all time. 10/10 eould recommend to a friend. YOU GUYS ROCK.

Joseph R. on

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No comment.

John E. on

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Make sure the gas gauge is working properly so ya don't over-fill gas tank by accident with more gas than ya left with!

Dennis B. on

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Your manager is very nice.

Sherri W. on

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heather B. on

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The e-mails had no indication we would need a gate code to enter the premises. No indication we would need to go through the verification process to get said gate code. After sitting about 10 minutes and not getting a call back we decided to go through the verification and finally were inside the gate. We found the van and the instructions said the keys were inside the trailer locked with a word key padlock. They did not provide the actual WORD we needed to unlock the padlock! We had to call Uhaul and after quite sometime and after they made some calls they found the password. When it was all said and done it took AN HOUR to get keys and to drive off with the van. Please be more thorough with your information. We should not have had to call Uhaul but thankfully a rep named Caroline saved the day when Compton's storage failed us.

Anthony M. on

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Emilio S. on

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Robyn S. on

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Teresa C. on

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Janet S. on

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The worst service ever! Not only was I over charged for supplies I didn't ask for the representative didn't give me the access code to the gate! I will not allow Uhaul to overcharge me or anyone else!!!!! Bad business. Also, Mark Anderson the regional manager is rude and unprofessional!

Brandon M. on

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Markus L. on

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Beth W. on

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Kelley P. on

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Christopher P. on

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al R. on

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Linda C. on

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Michael B. on

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I took the trailer back on a Monday. Was told I could just call and get a gate code from u haul upon arrival. I called and they had no gate code. After 2 hours was directed to another uhaul, I was a mile down the road and they finally received code. I got the gate open, it immediately closed and almost hit my truck. I will never use this location again.

Stephen C. on

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Everything was great

Roy N. on

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Dennis B. on

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10 / 10 will use again!

Lori R. on

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Lauren F. on

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I booked the location for Ultimate Storage in Antioch 2 days prior. I was contacted 10 mins prior to arrival that the location had been changed due to unavailability. The new location didn’t have the couch covers I purchased but provided with furniture moving cloths. I appreciated it, but I was moving a brand new couch and didn’t want to get it dirty. The updated location was great. But i would still definitely appreciate some compensation for my inconvenience and at least a refund for the plastic sofa covers.

Joe P. on

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Brandon is a great guy, very helpful and makes the process easy.

Craig U. on

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Great agent at this location, I was running late on a Sunday(just after closing time) and he was very helpful and friendly. Thank you

michelle K. on

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Rhonda M. on

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Nothing. Brandon was slammed, his computer didn't work, but he didn't lose his composure. He was great. Might want to get him a new computer! :)

Ramail C. on

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Brandon was so helpful and made the rental process very easy and fast. I really appreciate his help!

Stephania R. on

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Do not deal with Madison, TN location. Very unpleasant and unprofessional.

Dustin M. on

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Tyronza G. on

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JAMESIA H. on

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Skyla S. on

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BRIAN K. on

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Wilson C. on

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Manager on site was phenomenal, very knowledgeable and helpful.

Nathan B. on

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This place was great. They made the whole experience very easy.

CALVIN M. on

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Walter R. on

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This location was a life saver, they had the Moving blankets that my job required! Friendly service a plus also!

Kim H. on

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jaccaria W. on

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Markus L. on

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Steohen C. on

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They were courteous and the equipment was ready when I arrived to pick it up.

Christoph R. on

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The truck was fine, but you let me wait outside for forty minutes past our agreed time.

nicole B. on

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Easiest and best experience ever!!! Called and asked for info on the U-Haul. Drove right over and rented one in less than 30 minutes! Trip went very smoothly. Easy to drive truck, with great gas mileage. Everyone was so friendly and knowledgeable. Love the fact that there were so many drop off places in one city. One was just a half mile from us!

DONNA G. on

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Kent I. on

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Needs new breaks and a front passenger wheel. The van was very rough when on the interstate.

Michael B. on

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Wow! U-Haul is really stepping up! The manager at this location was super helpful, took the time, and was a quality service type person. The location was clean, well-maintained, and professional. Because of the service from this location, I will only consider U-Haul for my next truck rental needs.

cheryl D. on

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The representative was excellent. She was VERY professional and attentive. I will ALWAYS rent with this location going forward!!!!!!

David C. on

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Ruth B. on

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Truck was not checked with my tow dolly to make sure it worked. The truck at electrical problems that didn’t work with dolly. We had to go to a mechanic to fix problem. When I mentioned to site manager that the delay is going to make me miss 2 appointments and cost me $200 in moving cost for my mover. Site manager at the the storage unit said “ not to be rude,it’s just a side business, it’s my day off I am not even suppose to be here.” I explained I wanted to be compensated for my time. He said he would tell area field manager Mark Jones. Not only did Mark Jones not call me, I call him and asked for a return call and have yet to receive one. Definitely doesn’t care about customers time or money.

Whitney B. on

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Peggy S. on

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Nothing, the manager was above par! She couldn't have been better. Give her a raise if possible.

Bill A. on

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JACK G. on

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PAULOS K. on

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Every thing is friendly and good service

olivia D. on

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Odianosae A. on

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Seatbelt didn’t work

Erath O. on

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CHRIS P. on

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Make contact with customer prior to the 24 hours pick up time and pick up location.

Vezelee W. on

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William M. on

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edwin A. on

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Joshua R. on

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TRAVIS S. on

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Steve V. on

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JIMMY W. on

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ROBERT D. on

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Gabriel J. on

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Nothing, it was quick & smooth.

Rodney B. on

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Hollis B. on

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Hollis B. on

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Timothy S. on

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Brandon made the process very easy and was great to work with.

steve S. on

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Nothing, always great to do business with!

James K. on

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Walid K. on

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Jerald L. on

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Park your car across the street at the grocery store or have someone drop you off since parking is very limited

laura V. on

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PERFECT LOCATION FOR THIS AREA.

Nicholas C. on

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Staff was great

Nicholas A. on

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Gerardo G. on

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The gentleman that helped me was awesome. I wasn't comfortable manuvering through the storage center and he offered to pull it up front for me. Which helped me a lot just watching him since I am a visual learner it made my trip less stressful when manivering the trailer.

PHYLLIS D. on

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