Excellent customer service- love the owner!!
Angela F
Customer Reviews for Computer Essentials
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner of this franchise was very helpful
Lillie CTed was very helpful and even showed up early before the store opened so that we could get an early start.
Robert MThey were more than adequate. No frills but they get the job done
CHRISTOPHER ATed always willing to help was on time for pick up and went over and above to get us some moving blankets
James BThe location and owner are fantastic. U Haul sent me no less than 8 emails and multiple texts in the short time I rented this trailer. When people rent this equipment they're actually working.
Marc TUHaul handled my needs and concerns with top-notch professionalism
Michelle STed was wonderful and very helpful!!
Carl HVery professional personnell
Red MEquipment was not clean and the additional things I purchased were not available which I did not learn until I arrived to pick up the equipment
Nia CPat did an excellent job and should be commended!👍
Mark LGreat
Charles EThis is the best location I have ever rented from hands down! The guy who runs this location is VERY friendly, professional and helpful. 5 stars for this location! Stedman
stedman tThe service was very good at this location.
Thomas HDisapointed: Tow Dolly lights were poor on passenger side - only part of lights worked and one of the ramps were held in the closed position with a bungee card - not up to U haul standards.
George CTed was great. Will definitely refer and use again.
TIM NThank you.
Pamela LThe gentleman was very polite and very helpful to get me going quickly. Would definitely rent from this place again.
Greg HTed Wallace was impressive. I went to him with a problem moving issue (a piece of large furniture) and he talked me through several potential solutions. I rented a drop down 5x8 trailer and it worked like a champ. U-Haul should clone Ted! Thanks, Greg Beckham
Gregory BThis was a remote drop off so basically leaving the rental truck in a parking lot. There is no office and we had no interaction with anyone. Easy drop off though….
Julia SOwner was very accommodating.😎
ROGER GTed was very personable and understanding when I needed to extend the time that I had my truck. The truck was in good shape and I had no issues with anything. I will definitely go back there if I need to rent again!
James RNothing!! It was professional and very accommodating. I will always use Mr. Wallace for both local and long road driving!!
Julie PThe location of my last rental. App couldn't verify I was there 2 hours trying to pick up truck. Them the truck we got had a bad rattle in the engine, oil light coming on and something beeping. I will make sure to reserve somewhere else. Not Walton Security Storage.
Cynthia NI recently rented a U-Haul from Ted, and I couldn't be more satisfied with the experience. From start to finish, everything was seamless. Ted was incredibly helpful and knowledgeable, ensuring that I had the right vehicle for my needs. The truck was in excellent condition, clean, and well-maintained. Ted took the time to explain all the features and even gave me some helpful tips for my move. The rental process was quick and efficient, with no hidden fees or surprises. I highly recommend renting from Ted if you're looking for a reliable and hassle-free U-Haul experience. Five stars all the way!
Jeffrey BThe truck had no gas in it it was not very clean the left tire was very low and the air conditioning would stop working sporadically. The person working there was excellent and very courteous this was not his fault. They also rent it out the vehicle I had actually reserved even though I had reserved it weeks in advance. That was very unprofessional in my mind.
Robert YTed was awesome and I would rent from Ted again and again. But only if I'm dealing with Ted and not the Uhaul system.
Hunter LWonderful overall experience!!
Julie PThe Best one
brian sI had an issue with another U-haul pickup location where they did not have the trailer I reserved and on such short notice, Ted helped me get the trailer I needed even though he was closed for the day. He was very kind and I will be coming here again in the future.
Gillian HEveryone was great and Mr Wallace 👍 👏 was great and with love.
Emma SThis was so easy and fast. Ted was super helpful and direct. Such an easy, smooth service. Thank you.
francis JTed is awesome. Easy drop off every time!
Lynda HAll went smoothly
Jeffrey GTed is so friendly and accommodating. It's so easy to pick up and drop off. Highly recommend!
Lynda HI rent from uhaul often and always choose Computer Essentials for my rental location. Ted is the nicest person you could ever meet and such a pleasure to do business with. A++++
Jason DPoor internet cell service made it challenging to do the mobile return.
Andrew CTed was a great person to work with. He was there to meet us upon returning the truck. Good customer service!
Matthew LVery easy to dropoff equipment. Great service.
Betty BThe discounted rate for dropping off here was a scam and a rip off
Philip FInside of vehicle was very dirty and had trash from previous renters inside.
Charles JI received excellent customer service. Nice, personable service provider.
SANDRA SExcellent customer service!
Wendell BVan was filthy, and I was charged a cleanup fee when I had to clean the damn thing before I could use it. Apparently the gas level was falsely reported prior to me renting it because it had three quarters of a tank of gas when I got in it and over 3/4 when I parked it upon return and i was charging additional $27 for gasoline
Nichole TVery smooth, easy experience. Ted does a great job and will always be my first call when looking to rent a trailer, truck, or dolly.
Jamie HFantastic equipment for reasonable price. Courteous staff. Overall a great experience.
Scott HFriendly and helpful Staff
ANTHONY AThe gentleman who helped me, I think his name was Tim, was very nice
Robert RI have rented several trucks & trailers from here. Super friendly & easy, everytine!!
DAVID GN/A
Teyonna MNothing it was easily accessible and Ted was really nice.
Linsey WExcellent customer service
Ted WDropoff location looked a little sketchy and location was unattended with phone number to call. However, person showed up within 5 minutes of calling number to help unhitch the trailer and finish drop off process. Uhaul needs to add Jack's to the bigger trailers. I could not have lifted the tongue on the 6x12 foot trailer by myself to do a "self drop off" process as the tongue weight is too heavy.
Charles WI did the late drop-off so the location was closed. Easy enough to park the truck as it's right on the main road. It appeared clean on the inside but again, the door was locked and no one was there.
amelia b