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RODERICK H
Customer Reviews for Concierge Healthcare Training Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience with this location was horrible and I am never using U-Haul again!!
AMANDA FReceptionist at medical office who processed my U-Haul rental contract wasn’t sure where trailer was specifically located. Never came out from behind desk. I found trailer between trucks parked nose in. I had to physically push and rotate trailer to make hitch accessible for hook up. Once that was done I found that driver side of trailer had a flat tire. It was obviously flat for long time as debris and dirt covered the flattened rubber of tire. I went back to office to speak to receptionist, but he was gone and office was locked up. I then contacted roadside assistance. They stated that a response company would be at my location with 30 minutes. 50 minutes later towing company arrived. John quickly replaced the tire and I was able to hook up and finally get on the road 2 hours after renting the trailer.
JOSEPH MThis Location was Great ,Truck was there and ready to go.
James FFilled and topped of the gas to where it was at when taken delivery. Was charged 38 dollars for fuel charge and the graph showed it was BELOW half which never even happened at all
ELISONNA LRude and deceitful in two words
Vanessa NWhen I received my final invoice, they charged me approximately four dollars a gallon for extra fuel and when I turn the truck in, I believe it had more fuel than when I picked it up if they do this to every customer I’m sure it adds up over time
Albert BThe entire system was down and it took a while to rent the truck.
FRANCES SNothing. Everything was smooth and great.
PETER MEverything was great.
KEVIN SThe customer service skills was top notch.
Marlon EChris and his wife were most polite, professional and helpful! I am grateful to have met them. They literally showed great consideration of me as a customer and fellow citizen living in the community!
PAUL P