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SASIKUMAR R
Customer Reviews for Concord Rent A Car
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dont claim you called a customer to verify if the appointment is still valid when there were no missed calls. Dont blame the customer first when the details weren't correct. If store hours display open at 10:00 then the store should be open at 10:00 not 11:18.
ROGELIO HWe were overcharged with no justification. We replaced the fuel and we were still charging $15 refuel fee and also a $20 late return fee that was never communicated to us.
Rachel GLiar and rip off. Avoid at all cost
MATTHEW OThe owner was very rude, I am being charge incorrectly took 3 days and 2 phone calls to get the wrong refund.
MELISSA H