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KATHY B
Customer Reviews for Conders Radiator Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome service! Very helpful!
Lara LTell ppl they have to check the truck back in on app when you speak to a live agent
Hayley PNothing, the dealership in Kennett, Missouri is excellent! The man operating it is very knowledgeable of U-Haul equipment to give you the best result. If you have a best dealership award, he deserves it.
WILLIAM PThis has to be the best well kept UHAUL rental I have ever seen. The owner/manager is on top of his job and works very fast at getting everyone in & out of there in no time, very surprising I was to see this first hand. I wished every rental of every kind worked as smooth as this one has. No one should ever have any issues at this location. Thanks
William PThey where closed before 5 when they close at 5 so no boy was there when I went at 4/4:30 they where already closed on a week day
tabatha tAlways a great location to use
Felicia SPlenty of room and easy access to pick up or drop off trailers. Adequate room to park trucks at the front of the business. Easy in and out.
Diane HThe trailer was clean and looked good, but it was a terrible experience because it was so out of balance that it shook violently and banged loudly the entire trip. It was a weekend so no way to take it back. It needs to be taken out of service. I told this to the check in location so hopefully no other renters will have to use it
Greg MProblem with putting in reverse
Mickey YThe location really hard for signal handphone
CECEP Hu-haul messed up on truck but may right and got bigger truck for peice of the liitle one thanks for your help
RICKY RHe first truck did not start and the second one had not been cleaned and had a crack pipe in it. The employee was very friendly.
Christi KPlease let the customer know that they are being charged for extra days when they didn't rent a truck for but only 1 day. I don't understand why I still owe money to Uhual when I drove straight to the location designated and right back and the price for mileage was supposed to be lowered to.59 per mile and I didn't go out of the way and I only picked up and unloaded at my apartment and returned the truck 24 hours later with no other mileage used. Please respond. Thank you kindly. Sincerely, Regina Anderson
Regina LThe best place for all your U-Haul needs! Great customer service!
Aaron KGreat selection and sizes available. Very polite and efficient
Greg CThe rental fees!
Michelle POnly thing wrong is I ordered 3 dollies and did not get them.
Angela HThe business was closed. Did online/texting return
Wesley BGood experience, no complaints or suggestions. Nice guys too.
tim bOnly issue we had was the app just unable to access but overall great service
Lighthouse CService was great! Unit was very clean and dependable.
Michael GConders Radiator shop has the best customer service!
Aaron KI was charge extra for driving 2 miles more than my projected trip. Whack.
Candice RVery friendly folks
Monty HGreat customer service
Douglas BWhen a company like Leaseplan rents a uhaul, don't call the local business and harrass them relentlessly because of an issue with Leaseplan.
Keenan PTire rachets need wd40 and rear under car chain was wedge Together
ronnie aThe tow dolly ratchets for the straps were very hard to work because they needed to be some lubricant
JOHN KMake sure that if there is an open sign in the window! They are open!
Angela RTruck was clean and ready to go when I arrived. Pickup attendant was knowledgeable and helpful.
Warren DI don’t know of anything that needs to change. My experience was very good and the gentleman I dealt with was very nice I was extremely happy with my service
BARBARA PThis is a nice business to do business with.. very professional, very polite to customers,very helpful. I send everyone I know to this uhaul . I want rent from anyone but cinders radiator in kennett mo.63857
beverly tTook over 2 hours to get the truck, they didn’t have the truck # that was on my order. I will never rent from this location again
Peggy WNo complaints
Tonya G👍🏻
Aaron KThe owner was extremely helpful. He talked me through all the paperwork and made sure I understood what I was signing.
Jessica BGreat customer service
Larry HYour website has serious issues.
Mark GExtremely friendly owner; arrived early for me to pickup the truck after miscommunication with unknown U-Haul representatives who claimed to be in Little Rock. Truck was originally reserved for pickup in Jonesboro, AR. Was not aware pickup location had changed to nearly an hour away from there until less than 12 hours in advance. I was not called, but rather had to call the company of my own volition to be told this. While Conder's radiator shop was wonderful, the experience leading up to my arrival there was frustrating, unprofessional, and, given the totality of the situation, THE reason I will never rent another U-Haul.
JAMES LThe truck was not swept. We had to go several miles out of our way to pick up the truck when it was supposed to be in our town we was moving out of. I was told I would get a 50 credit returned to me that has never happened! So my rating with this experience was horrible. Other experiences were good. Not this time. I really didn’t want someone’s dirt and garbage on the truck I swept it myself. The guy who was working it didn’t even care and didn’t even know the size of the truck we needed. He knew no sizes of any trucks!
Michael HNothing you are good to go!
WILLIAM P