Customer Reviews for Consignment Exchange
(U-Haul Neighborhood Dealer)

606 reviews

1631 S George Nigh Expwy   McAlester, OK 74501
(at Main)

(918) 426-5236

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 426-5236

1631 S George Nigh Expwy
McAlester, OK 74501
(at Main)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROY M. 
Rating:
5.0

The people were so nice and helpful! Gave me the best deal and treated me with such kindness! I'll will definitely be going back for future!

KATRINA B. 
Rating:
5.0

Overall excellent service. I highly recommend it.

DANNY D. 
Rating:
3.0

Nothing. It's a simple process.

Trinity D. 
Rating:
3.0

Customer did not leave a comment.

Emily M. 
Rating:
3.0

The guy told me to keep my car in nutral to haul my car that made my battery die it was a front wheel drive car and the roof leaked and all my stuff got wet

Adrianne B. 
Rating:
2.0

have never had a uhaul that didnt have some kind of roadside assitance,

Glenn D. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Everyone was very helpful. The gentleman who hooked up the tail lights to my vehicle even checked my tire was for me.

Nancy G. 
Rating:
5.0

Customer did not leave a comment.

ANNA K. 
Rating:
5.0

Customer did not leave a comment.

Harley M. 
Rating:
5.0

These are very helpful people

Ralph S. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
4.0

Customer did not leave a comment.

TERRY S. 
Rating:
5.0

Customer did not leave a comment.

Mitchell B. 
Rating:
5.0

My original drop off location was out of business as of 9/30, wasted 2.5 hours looking for new location to leave trailer. You need to keep better records, however, the filks at Consignment Exchange were awesome.

Bobbie H. 
Rating:
3.0

Customer did not leave a comment.

VICTORIA W. 
Rating:
5.0

Customer did not leave a comment.

JOSIE M. 
Rating:
1.0

Customer did not leave a comment.

Ronnie M. 
Rating:
5.0

Customer did not leave a comment.

Christine T. 
Rating:
5.0

Customer did not leave a comment.

Andre D. 
Rating:
5.0

Outstanding experience! Would recommend to others!

DANNY D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE B. 
Rating:
5.0

Customer did not leave a comment.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

APRIL S. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA L. 
Rating:
5.0

Customer did not leave a comment.

ELBRIDGE R. 
Rating:
5.0

Customer did not leave a comment.

Don T. 
Rating:
1.0

Actually have the vehicle someone reserved there

SHERRY B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Very quick, friendly & efficient.

CYNTHIA M. 
Rating:
5.0

absolutely excellent service. had a problem with my fuses and employees went out of their way to assist.

ANDREW S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

Wellon P. 
Rating:
5.0

Very friendly people. Great to work with. Happy to help. My preferred place to rent a truck (anything U-Haul) in the future.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

KATHY M. 
Rating:
1.0

I dropped it off on the same day I rented it and you changed me for one more day. There was a person there to receive the trailer. I demand that you take off the extra day

JACK G. 
Rating:
3.0

They first said they were giving me an extra day because they were closed the day I needed to return the truck then when I did return it, they charged me for 3 days instead of 1.

TEDDY S. 
Rating:
5.0

Customer did not leave a comment.

CHAISE I. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Dana F. 
Rating:
4.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

MARJORIE G. 
Rating:
5.0

Customer did not leave a comment.

JimmieAnn S. 
Rating:
5.0

Very friendly and very helpful personnel!

Crystal E. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

GARY W. 
Rating:
4.0

The tire was flat on the first trailer they attached to our vehicle. The second one was fine. But it did make me wonder how often they check their trailers.

Tiffany M. 
Rating:
5.0

I asked for two dollys and got none, the keys weren't there and I had to call, and truck was dirty when I got it and it had no gas

Daphanie D. 
Rating:
5.0

Always helpful and friendly. The prices are very reasonable

Archie M. 
Rating:
5.0

Great experience, staff was very pleasant and helpful!

CHRISTOPHER S. 
Rating:
5.0

This was a very nice location - very friendly staff and fun to look around at their consignment furniture.

Carol R. 
Rating:
5.0

Customer did not leave a comment.

Dan L. 
Rating:
1.0

Unit we were rented leaked rain water all over everything that was inside the front of the unit. Tried to remedy the issue with the owners. They thought $100 concession off of a $250 bill was fair. That amount of money didn't even cover the laundry bill to clean all of our clothes, 3 mattress pads, rugs, and all of our bedding that was soaked with rain water. Therefore I feel there is a lack of morals with these individuals and will never use this U-Haul retal again.

JUSTIN F. 
Rating:
5.0

Everything was great and the person are very friendly and helpful with us.

JORGE M. 
Rating:
4.0

Inside the uhaul was wet and dirty

CHARLEADE PIAZE W. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

The lady who helped us over the past three weekends with the rentals was so sweet and helpful! She was absolutely wonderful to work with!

Kristina P. 
Rating:
3.0

My wife made the reservation online and specifically requested no insurance, we have our own very good insurance. We have rented several times before and this is the way we do it. When I got to the office, I felt as if I was forced to take the insurance. Needless to say, when we complete our big move we will look for another company. This is not good for business.

Timmy A. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
3.0

Customer did not leave a comment.

Cathy M. 
Rating:
5.0

The only issue was cigarette smell but once I opened the window it took a min. It was gone

LORETTA G. 
Rating:
5.0

Customer did not leave a comment.

Johnny F. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
Rating:
5.0

Great customer service!

Coleen L. 
Rating:
5.0

Nothing to say. You guys are doing just fine.

Henery L. 
Rating:
5.0

These have inside and outside help and service people quick. ly.

LARRY J. 
Rating:
5.0

The location handled things well, but my reservation was at another location with an appliance Dolly so most my mileage was to and from pick up location. There was no appliance Dolly so I had to get a regular one.

Aaron P. 
Rating:
5.0

Great staff!!

Nathan M. 
Rating:
3.0

Customer did not leave a comment.

Kiki N. 
Rating:
5.0

I turned the trailer I rented back here and they were very helpful. Was in and out in about 10 minutes.

GEORGE T. 
Rating:
5.0

Very nice and helpful people. Thanks

Dan C. 
Rating:
5.0

Great customer service. Very helpful.

Bruce S. 
Rating:
5.0

They were absolutely perfect!

Jesseca S. 
Rating:
5.0

Everything was great

Travis B. 
Rating:
5.0

Customer did not leave a comment.

MONICA S. 
Rating:
3.0

I got screwed because I trusted you to have the correct mileage at pickup. How long do I have to wait for my refund. Check the mileage from Boonville MO to McAlester OK.

Jay H. 
Rating:
5.0

Customer did not leave a comment.

ZANE B. 
Rating:
5.0

Y'all did great

Catherine V. 
Rating:
5.0

Customer did not leave a comment.

Kambri H. 
Rating:
5.0

Customer did not leave a comment.

Tate M. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Susaneva W. 
Rating:
5.0

Customer did not leave a comment.

richard C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
3.0

Customer did not leave a comment.

Dave L. 
Rating:
5.0

Customer did not leave a comment.

Brenda P. 
Rating:
5.0

Customer did not leave a comment.

Warren H. 
Rating:
5.0

The U-Haul network was not allowing for a great customer experience, but I have to give the location 5 stars because of the people. They made sure we were covered and made some very helpful considerations on my end. Again, the network was having issues that delayed me 45 mins from my scheduled pickup time, but Kudos to the staff.

David G. 
Rating:
5.0

Customer did not leave a comment.

Ethan F. 
Rating:
5.0

Customer did not leave a comment.

Brett C. 
Rating:
3.0

Friendly when walking in! Very informative on the extra charge.

Christina S. 
Rating:
5.0

Customer did not leave a comment.

Mitchell B. 
Rating:
5.0

Customer did not leave a comment.

Billy F. 
Rating:
4.0

Have blocks available for tire for steep inclines.

Roberta N. 
No reviews have been submitted for this location.

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