This is for U-Haul! Put jacks on your trailers that your customers will need to unload!.
MYRLICE H
Customer Reviews for Consignment Exchange
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The office was closed, therefore no personnel assisted on the drop-off.
BRANDON CIt took an hour to pick up the truck on Sunday. Location was closed and was told to download the app to pick up. Would not allow me to pick ot up because car hauler was hooked up after tellimg them i didnt want to pick it up till Monday. An hour later on the phone with customer service i finally was able to drive off. The had to remake a reservation for the car hauler which took another 20 minutes.
ALFONSO SDont rip the skid plate of a customers car when assisting them with loading it.
Alfonso SGreat experience, quick easy and priced right.
WILLIAM TIt was Convenient using App. After hours. Will use again if needed
Steven NWinnie is an awesome salesperson. very knowledgeable and super friendly THANK YOU!!
CHARLES VThe people working here are polite efficient and work hard to get you on your way!
KENNETH HThis place knows the U-Haul business no handles just knowledgeable people at this place. In and out within 30 minutes.
TONIA BPickup service was excellent and the equipment was in great condition. Truck was like new and drove great. One note: I tried to add a second driver at time of pickup but didn’t have his license. I was given the UHaul traffic number and was told to call that to add him before we traveled. I did so, but the customer service rep on the phone said it needed to be done before pickup and would not give me any way to add another driver.
JOSEPH NCustomer service is very professional friendly attentive awesome wonderful amazing keep up the good work. God bless.
Delois JThe young man was extremely helpful and friendly
Marvin SThe lady and man that helped us were so kind and helpful and I would recommend this place to anyone!
Onallie BGreat place, rapid response and help to get the trailer off of my vehicle. 😎
Stephen HVery nice staff fast and friendly service
Dena WThe man was assisting multiple customers as I arrived. He even had to back the trailer in for another MAN because the MAN couldn't.
Michael MStay the same
RANDAL BGreat customer service and they were very helpful.
Sharon MWhat can I say. The people at the U-HAUL in Mcalester were very friendly, courteous and helpful. I would recommend them to my friends and family.
larry eWas a perfect experience
Lisa AThank you so much for your business and kindness.
Krystal LThese people were excellent. Extremely nicer then the one in Eufaula. Over 35 years in service and they hook it up for you and test the lights. I will be using them every time I need one. Thank You - Trevor Phillips
TREVOR PIt was closed,
Connie BI feel this place was awesome place to rent from. Not the first time I’ve been there. Will b back if I need to rent again.
Verl WPortion refund for extra gas and returning early
Amber AVery nice people!
Amber SThe people were great to work with and very helpful on vehicle choice for my situation.
MICHEAL OVery customer friendly!!
JANET MDecent equipment. Only thing in notes was a pin missing in the tailgate. The piece of equipment I used is very popular, probably should have another in stock
Ronnie CThis is not my first time dealing with them, they are always awesome to deal with. I would recommend them to anyone.
LORETTA GCharged me for the return. I was told i could use whichever return and when i called they said i had to go all the way to McAlester when i was dropping off in Eufaula and then charged me $76
Kristie LI had an out of town rental for two days and I was charged almost 600$ for a rental that showed in town for one day this information is not correct and I would like my deposit back and my balance paid off please
Kelsey LClean. Fast. And easy. Perfect
Matt MThe staff I dealt with were tureley amazing. It’s absolutely wonderful to actually deal with people that have wonderful customer service skills. Take care of them you will not find a replacement with this skill
Cindy MALWAYS USE THEM IN MCALESTER. DO NOT USE TRAMMELL IN KREBS!
Kristi BWe always return uhauls here. The gentleman who took the return went above & beyond to help.
John AThe people there was very friendly. I would definitely recommend this u haul dealer to anyone
BARBARA AAbsolutely nothing could be improved. Nice lot, big open area that makes it super easy to maneuver in and out with any trailer. Proprietors were friendly and knew exactly what they were doing in regard to connecting the trailers, literally I was in and out in five minutes 👍
Mitchel MGreat service
Michael RThis was the drop off location for the U-Haul I rented. It was after hours, but using the app to finalize the return made it easy and I was able to drop the key in their Dropbox.
Holly KGreat customer service a very knowledgeable a great place to get a U haul from Best in Oklahoma I have found. No improvements needed that this store
Keith BEveryone there was helpful friendly kind and supportive
Edward L | Overall ExperienceNothing! I am always treated very professionally! Respected, always get my needs met there. I wouldn’t go anywhere else
Nancy sThis location, the lady there was friendly and knowledgeable and knew what she was doing. Just keep doing what your doing at this location cause it was a great experience.
Donald kAll good
Natalie WVery easy, very quick, I’d do it again
La-Keyshia BThese folks went out of their way to get me in the right equipment. Very good people
Stephen LHave rental available at time and location reserved and a courtesy phone call if that changes.
will RFree Hat/Cap
Rick HEasy in and out
Rodney PWe got so lost. The personnel were super helpful and friendly. Could not ask for better people to represent U-Haul.
janis hExcellent customer service
Randall EExperience was amazing. Very satisfied
elias aVery clean and well maintained. Owners were friendly and helpful.
Leslie H | Overall ExperienceWe were very satisfied with everything. Thank you, you helped to make our move a great experience.
LORETTA G | Overall ExperienceThe storage units were clean and dry, the people very friendly and professional.
Privacy R | First Impressions