Customer Reviews for Copeland Towing & Recovery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Copeland Towing & Recovery

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PHILIP G.
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Customer did not leave a comment.

ZITA S.
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Counter person was excellent, personality is right on. Thank you Uhaul for a great experience.

DANETTE M.
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KIMBERLY L.
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Super helpful.

DANETTE M.
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Layne U.
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Colby F.
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I booked well in advance to get a 26 ft in my town. The last day before my pick up date they called and said I had to drive over an hour to get the truck. That was an extra two hours I could load on the truck, or could have gotten a smaller truck but would have to pull a trailer. The ride was very bumpy on the hour + drive back to my house. There was no air ride going on. The mirrors were so tight I had to use a bear hug to adjust them properly so I could see. I brought the truck back an extra day early, but didn't get that day take off. I asked for a government discount as well, but didn't get one. I thought I read online you offered that? The drop off location had a canopy to park under. The sign said stop and wait for an employee to come out. All kinds of people walking around, but no one came in to check the truck in. After about 10 minutes I walked in the door. Told the same people that had previously walked by the parked return truck that I'm ready to check the truck in. They came back out and proceeded to do so.

Edward C.
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Great staff

Carson K.
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I like the trailer check-in system it was very convenient for me.

Debra K.
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Josh D.
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MARY F.
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jessica W.
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Marianne B.
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Pattie K.
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drop off was supposed to be set up for Sigourney and that office charged us another 170 or something to leave it there.

April D.
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Make sure all lights are in working condition

James F.
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Steve G.
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Tara R.
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Mickey G.
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Equipment was cover with 24" of snow which i dug out to get to the hitch in order to rent it . then issues with the rental paperwork. I reserved online but rental office said tow was not possible for my vehicle.

Jeff E.
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Carolyn O.
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osama K.
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Keep doing the same services

christina T.
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Mark L.
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Jeff M.
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cindy E.
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One of the tires was bald but the Uhaul place got a new tire and replaced it very good service

Lucas G.
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Jeff F.
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JOHN S.
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rick B.
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Small but very friendly. Made you feel like A old friend.

lisa C.
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Judy P.
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ROGER B.
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Tom H.
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Wayne H.
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dirk C.
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Get the trailers out of the muddy location or put down some rock so you don't have to slop through hooking up/un-hooking.

Rick E.
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On line reservation was not communicated to dealer in a clear and concise fashion. The print out he got doubled my rate when in actuality it was upgraded by phone by a U Haul rep for the rate of a smaller trailer. I caught it and the Sigourney, IA person contacted U Haul to confirm my rate.

April C.
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Susan G.
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ALAN B.
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ALAN B.
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Richard H.
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Thomas H.
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Joe S.
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Tracy F.
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One of the retainers that's supposed to hold the ramp in is on backwards. When I noticed that the ramp was dragging behind the trailer, I was burned trying to put it back in place. I had to put a bungee strap on it to hold it in place.

THOMAS P.
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Ronald P.
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Mike H.
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TOM W.
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The men who rented the unit to me were great representatives for U-Haul. Great customer service!

YASSINE C.
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I EXPERIENCED A NICE RENTING OF THE U-HAUL ,,IT WAS MY FISRT TIME ,,AND THE LOCATION WHERE I GET IT WAS A REALLY A NICE AND HELPFUL TOO ,,,SO THANK YOU U- HUAL . LOOKING FORWARD TO USED IT AGAIN AND AGAIN ,AND RECOMMENDED THE LOCATION TO ALL MY FRIEND AND FAMILY ..HAPPY HOLIDAY

JESSICA B.
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We love this place! Great people, excellent customer service.

Carlos P.
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Customer did not leave a comment.

Akikazu A.
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Your web reserve system is aweson!

BRIAN V.
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beau S.
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Show the customer to the truck or van specifically.

YOSHINOBU T.
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Daniel P.
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Ken J.
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BRYAN DANIEL EIJ K.
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EVAN Y.
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Even though no one called them to confirm, they accepted my truck. They were very helpful and friendly. (Unlike the person at 3592 Redondo Beach Blvd Torrance, CA 90504)

MICHELLE B.
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MICHELLE C.
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Friendly staff, brand new truck, well maintained equipment. I definitely recommend this uhaul location.

MARIBEL Q.
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Everything was great. They were so friendly and helpful. I will no doubt return to them next time. Thank you.

SCOTT N.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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