Customer Reviews for Coral Springs Mini Storage
(U-Haul Neighborhood Dealer)

1,297 reviews

12001 NW 35th St   Coral Springs, FL 33065
(Sample Rd & 120th Av)

(954) 227-1391

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(954) 227-1391

12001 NW 35th St
Coral Springs, FL 33065
(Sample Rd & 120th Av)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Please, make the business conspicuous. I had hard time finding the store because of a lack of display sign. Thank you

Gerardo R 
Rating:
5.0

Customer did not leave a comment.

LUIS A 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA B 
Rating:
5.0

Customer did not leave a comment.

Rahil S 
Rating:
5.0

I drove the U-Haul 11 miles and I was charged for 3 gallons worth of gas?

RAMI T 
Rating:
5.0

Customer did not leave a comment.

LUIS O 
Rating:
4.0

Customer did not leave a comment.

MAHLA J 
Rating:
4.0

Customer did not leave a comment.

Roman T 
Rating:
5.0

Customer did not leave a comment.

ANNETTE D 
Rating:
5.0

Customer did not leave a comment.

RAMONA M 
Rating:
5.0

Same comment as always - start every vehicle with a FULL TANK OF FUEL. That makes it easy to replace exactly what you used. Otherwise, you’re going to end up replacing more than you used since you can’t measure exactly. Every rental car uses this, but U-Haul stubbornly refuses.

Chris R 
Rating:
5.0

Customer did not leave a comment.

Elizabeth D 
Rating:
5.0

Customer did not leave a comment.

Elliot K 
Rating:
5.0

Nothing always excellent

JUAN G 
Rating:
5.0

Customer did not leave a comment.

RAYMOND F 
Rating:
5.0

Everything was as expected. Employee was very professional.

Debby M 
Rating:
5.0

Customer did not leave a comment.

Gilda G 
Rating:
5.0

Customer did not leave a comment.

JOHN R 
Rating:
3.0

The u-haul inside was wet…we had to use our own towels before we loaded. Disappointed.

ANDREW P 
Rating:
5.0

This was the most efficient service I’ve ever received at a U-Haul rental place ever. My husband and I actually joked about our first experience and what a disaster that was compared how easy this time was. The staff was also personable and helped us out even though I selected virtual pickup.

THOMAS Q 
Rating:
5.0

stop charging for individual Tolls and individual Toll service fees. The rental car companies gets it Uhaul can if they want to. this is the one and only thing I HATE about UHAUL

llewellyn c 
Rating:
5.0

Customer did not leave a comment.

DOMINICK B 
Rating:
5.0

Customer did not leave a comment.

THOMAS M 
Rating:
5.0

Customer did not leave a comment.

Rashida R 
Rating:
5.0

Customer did not leave a comment.

Chris B 
Rating:
5.0

Customer did not leave a comment.

Laine D 
Rating:
5.0

Customer did not leave a comment.

Minel A 
Rating:
5.0

Customer did not leave a comment.

Reina R 
Rating:
5.0

Excellent Customer Service, they make your rental simple and easy.

Ramiro A 
Rating:
5.0

Customer did not leave a comment.

SHERILEEN M 
Rating:
5.0

Customer did not leave a comment.

john e 
Rating:
5.0

Customer did not leave a comment.

Juan R 
Rating:
5.0

Customer did not leave a comment.

Patricia D 
Rating:
5.0

Customer did not leave a comment.

Emrah K 
Rating:
4.0

Vehicle was not fully functional

ELDHO R 
Rating:
1.0

Customer did not leave a comment.

Angelo F 
Rating:
5.0

Customer did not leave a comment.

Richard G 
Rating:
2.0

The issue I had is not with this location. I had a trailer reserved for Saturday morning and 10 min prior I received a call saying the trailer was no longer and option. I had to spend a lot more to get a 10ft truck. Next time I will go with Penske.

Fernando S 
Rating:
5.0

Customer did not leave a comment.

Carly L 
Rating:
5.0

Very Professional and courteous!! Tony was amazing!! Thanks again guys!

Adrian L 
Rating:
4.0

The website is not good. Confusing. Doesn’t load. I had to call to get my order corrected since it is not clear especially regarding the option for moving help.

Kevin R 
Rating:
5.0

The Manager was very nice.

Michael B 
Rating:
5.0

Always great renting from this location!!

Brittany A 
Rating:
5.0

Great service!

Antonio S 
Rating:
5.0

Customer did not leave a comment.

Oscar L 
Rating:
5.0

Great experience.

Angel S 
Rating:
5.0

I’ve used this location a few times and they were always great.

Miguel R 
Rating:
5.0

Customer did not leave a comment.

Ramiro A 
Rating:
5.0

Customer did not leave a comment.

Chris R 
Rating:
5.0

An excellent experience starting with an easy on-line reservation to picking up the vehicle which took only a couple of minutes. The manager was very helpful and pleasant to work with.

Griff D 
Rating:
5.0

Excellent and good price

Jaime M 
Rating:
5.0

Customer did not leave a comment.

millett w 
Rating:
5.0

Tony is the best!

Carlos P 
Rating:
5.0

Great service and availability

Paul M 
Rating:
5.0

This location is always well maintained and the staff is friendly, courteous and professional. A great place from which to rent.

Harry H 
Rating:
4.0

They need new trucks

Cesar G 
Rating:
5.0

Customer did not leave a comment.

Todd R 
Rating:
5.0

Customer did not leave a comment.

Arionna E 
Rating:
5.0

Customer did not leave a comment.

PAULA W 
Rating:
5.0

Customer did not leave a comment.

cary r 
Rating:
5.0

Very professional

Tomas A 
Rating:
5.0

Customer did not leave a comment.

Noelle P 
Rating:
5.0

First time renting a truck and it was an excellent and easy experience.

Jocelina V 
Rating:
5.0

He was very friendly and helpful.

ELIZABETH M 
Rating:
5.0

Customer did not leave a comment.

thomas m 
Rating:
1.0

over charged poor customer service would never return to this location

Tina-Marie L 
Rating:
1.0

Very unprofessional staff incapable of correctly charging for the rental.

Justin C 
Rating:
5.0

Great location, great truck, great staff.

Matt L 
Rating:
3.0

After hours drop off was problematic due to small parking area and poor parking by others. The vehicle was clean, but mechanically the vehicle I had is clearly at its end of life.

John A 
Rating:
5.0

Customer did not leave a comment.

Jaime W 
Rating:
5.0

Customer did not leave a comment.

Nick G 
Rating:
5.0

Customer service was great. Very friendly.

Sonya D 
Rating:
5.0

Excellent service!!!!!!

Ronald C 
Rating:
5.0

This location did not have the dolly available. You should remove this option from this location. The manager at this location said they never had dollies available so it should say not available at this location.

Tammy f 
Rating:
4.0

Could you put a sign with the name of u-haul at the entrance of the street to have more accessible and faster view of the place.

Marcia D 
Rating:
5.0

Customer did not leave a comment.

Ronald C 
Rating:
5.0

Customer did not leave a comment.

MARISOL Q 
Rating:
5.0

People it’s awesome here, nice!

Jose S 
Rating:
4.0

The van I rented smelled very bad. Like the last person that rented it used it to move a farm. It smelled like horses and cow manure. The van also had a lot of bugs that crawled into my things. J

Ariel S 
Rating:
5.0

Both Gentlemen in the front made the rental and return very easy. Very kind and professional.

Frederick S 
Rating:
5.0

Customer did not leave a comment.

Alfred C 
Rating:
5.0

Customer did not leave a comment.

Alexandria B 
Rating:
5.0

Great customer service, honest and professional

Carlos C 
Rating:
5.0

Customer did not leave a comment.

Patrice C 
Rating:
5.0

Customer did not leave a comment.

thomas m 
Rating:
3.0

Could barely see at night. Head lights were sub par and dangerous for night driving Roll up windows , Do you charge for vintage trucks. Lastly nickle and dimed for everything . Charge for a hand cart REALLY ! Ill use a competitor next time

VINCE B 
Rating:
5.0

Customer did not leave a comment.

Marc D 
Rating:
5.0

Customer did not leave a comment.

TRACY W 
Rating:
5.0

Customer did not leave a comment.

Jorge V 
Rating:
5.0

Customer did not leave a comment.

Marlon D 
Rating:
5.0

Very friendly and explained the whole process in its entirety

Darlene W 
Rating:
5.0

Customer did not leave a comment.

Thomas M 
Rating:
3.0

The location was great. There was an empty can of Pringles in the cab with some potato crisps on the floor - we took care of that easily. But the self check-in/check-out procedure is onerous. It's MUCH easier to go in and talk to the counter agent. And it takes a lot less time. I've used this half a dozen times. Never again.

Chris R 
Rating:
5.0

This was such an easy process. The gentleman at the front desk was extremely helpful on the phone and at the facility. Very understanding and sweet as well. Truck was in good shape. Place was kept up nicely. I would absolutely recommend them and will be calling them when I move again in a few months! Thank you for everything! I appreciate your quick help and reasonable prices!!!!! See you when I move into my house in a few months!!

Angela A 
Rating:
5.0

Customer did not leave a comment.

Daphne K 
Rating:
4.0

Just two points to serve as an improvement of services. The parking space upon check-out was too small for the rental vehicle. There were only 6 furniture pads, not 12.

Marcello Z 
Rating:
5.0

Customer did not leave a comment.

Scott C 
Rating:
3.0

The price I was quoted and the price that I paid was not the same in fact I believe I was ripped off I've been doing business with U-Haul for over 20 years now and I'm accustomed to pay $100 deposit with you all so I'm not understanding how I was charged more money when I extended the vehicle and returned it full but yet the gentleman tried to say I was a gallon short that was very inconsiderate and like whoa they're in the business of taking money from people who are trying to make money the van was even infested with roaches and he tried to accuse me I had to let the man know that I did not use the truck for moving purposes I clearly just used the truck to go to work which means I only took my purse and maybe my lunch cooler out the house

Tashunna W 
Rating:
5.0

check that all the seat belts work

Michele B 
Rating:
5.0

Customer did not leave a comment.

Lucreshia R 
No reviews have been submitted for this location.
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