There was melted drug bags on the floor of the U-Haul. I was called by uhaul and they had me switch locations I informed him I only had 70 miles and I didn't want to pay anymore for mileage. He told me if we have you switch locations they don't account for those miles. And then you guys charged me for the miles I went over for having to drive the U-Haul back to the original town I booked the U-Haul in. Not only that I was charged for having to put fuel in by you guys even though it was at the Mark it was whenever I picked the U-Haul up. I literally had 43 miles till E when I picked up the U-Haul. I was charge $70 for absolutely no reason
Angela N
Customer Reviews for Cornerstone Beer Wine & Spirits
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks Max
MARTIN PMax is a great guy to deal with. I’ve never rented U-Haul equipment before Cornerstone started as a dealer.
Kevin NEasy to find, friendly staff, nice location, easy to work with, will rent here again.
Kevin NI feel uhaul did a wonderful job with my rental. The customer service waved apart of my rental fee. I expressed how money was really tight for me. I do apologize for it taking a day longer. Thank you Uhaul.
DIANA FMax / Mike are top notch people. 2nd time renting here.
Kevin NGreat service, glad I rented.
Kevin NSuper nice staff! The truck had been dropped off per the employee but wasn't rented and returned. The truck tires were bald and ended showing the belts in the tire before I finished using it. Pointed out the tires got worse during my use. The truck drove horribly and I said something to the gal that checked truck in. Had a 24' about 6 weeks earlier with no issues. This 26' was great for what I needed, but needed maintenance and cleaning.
Joseph R