Cotofos Auto Services
(U-Haul Neighborhood Dealer)

45 reviews

1640 E Court Ave   Des Moines, IA 50316

(515) 223-7262

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Contact Us

(515) 223-7262

1640 E Court Ave
Des Moines, IA 50316

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They were all professional and helped set up the trailer for me

Nancy N. 
Rating:
2.0

The trucks were hard to access - the trucks were parked at an angle with another truck blocking the natural driving path, so we had to back the huge truck up a long distance to get out. It would be helpful if the path was clear, so we wouldn't have had to back up around the other side of the lot. The lot was also had a large build up of snow.

Robert K. 
Rating:
5.0

Stephanie was very friendly and courteous on the phone. Thank you again.

John N. 
Rating:
4.0

App wouldn't work when trying to return unit

Mark R. 
Rating:
1.0

unusual location and a little sketchy

Mackenzie M. 
Rating:
1.0

The uhauls were behind the building band the truck exit was blocked by another vehicle being maintained. It was necessary to back the uhaul through a full busy parking lot instead.

Nick P. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
2.0

The windshield was dirty as hell it was almost impossible to see it sucks

Obeb A. 
Rating:
3.0

Customer did not leave a comment.

Jeanne W. 
Rating:
4.0

Customer did not leave a comment.

BRUCE B. 
Rating:
4.0

I got charged a cleaning fee even though i returned the truck clean.

Ashley C. 
Rating:
4.0

Customer did not leave a comment.

Bret C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
3.0

Place a large U-Haul sign outside of the business, and make it visible to customers.

Stephanie J. 
Rating:
3.0

Customer did not leave a comment.

Mary M. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

Adriel A. 
Rating:
3.0

Hard to find, no signage saying u-haul rental easily visible.

Nathan M. 
Rating:
5.0

Customer did not leave a comment.

Juan T. 
Rating:
5.0

All good

Juan T. 
Rating:
4.0

Would have liked to have the truck available for pickup at my rental location. However was allowed extra miles as I had to go out of my way to get it.

Paula P. 
Rating:
4.0

Drop-off location good, but the place was narrow to park. But, on the over all, everything was great.

Marvin S. 
Rating:
4.0

Thank you, quick drop off.

David H. 
Rating:
5.0

Not a thing very friendly will recommend to friends and family

Sharon F. 
Rating:
3.0

Customer did not leave a comment.

Mark S. 
Rating:
4.0

Customer did not leave a comment.

Ronald R. 
Rating:
1.0

I rented this previously with no issues. Size not available. Pick up location had issues with order. Returned it and recieved several emails saying i needed to return to certain location,after i already returned it to where i chose at order time. Pick up location was not where i asked. Spoke with 3 peoplexwhile ordering,with 3 different types of information for same thing. Then they co UK ld not find my order when returning it, i had paperwork in my hand. A total mess.

Jack G. 
Rating:
2.0

Customer did not leave a comment.

Marcia C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer A. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

yu L. 
Rating:
3.0

Staff was very friendly. The shop was run down

Shana J. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
4.0

Customer did not leave a comment.

Kenneth V. 
Rating:
3.0

Bad part of town. No designated pickup or drop off area. No parking for a person to make a reservation or when picking up a rental.

scott G. 
Rating:
4.0

Customer did not leave a comment.

Kurt Z. 
Rating:
4.0

Customer did not leave a comment.

Douglas S. 
Rating:
3.0

It wasn't so much the service at the specific pick up location although the gal was kind of short with us when we called about time to pick up, but more so uhaul not giving us the pick up location we wanted or one closer to us. This location was about the farthest in the metro area from us of all locations. Found the website a little difficult too to really get what we needed.

David S. 
Rating:
4.0

Customer did not leave a comment.

brian B. 
Rating:
2.0

THE U-HAUL OFFICE CHANGED THE LOCATION FOR PICK-UP AND CAUSED AN ADDITIONAL LOST HOUR OF TIME TO LOAD. I FEEL THEY COULD HAVE HAD THIS TRUCK AT THE LOCATION WE REQUESTED TO HELP SAVE TIME. THE PEOPLE AT THIS LOCATION WERE NOT SURE WHAT TO DO AND THEY HAD NO OTHER U-HAUL EQUIPMENT AT THE SITE. IT WAS LIKE AN OLD JUNK YARD/MECHANIC SHOP. I WAS NOT IMPRESSED. I PICKED UP THE TRUCK WITH A 1/2 TANK OF GAS? SORRY!

John D. 
Rating:
5.0

Customer did not leave a comment.

Janelle C. 
Rating:
3.0

Customer did not leave a comment.

Chris O. 
Rating:
5.0

Very knowledgeable and helpful, was very easy to rent and return the truck.

Johannah F. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Excellent customer service

Karen C. 
No reviews have been submitted for this location.

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