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ROBERT S
Customer Reviews for Country Corner Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was not sure if the location was still in business. Some closed stores and construction adjacent added to confusion. Should have some more prominent signage outside. The gentleman working came out to help me as I was figuring out what to do. He handled everything on his phone and it went well from there
CHRISTOPHER MQuick and easy pick up.
Melody CWe called when we returned the trailer. He was there with in minutes.
Tony EI just think for a one way trip it was too expensive $245.00 just for the truck. The miles I went were covered 111/ I went 109, so I just had to pay for my gas!!! I also couldn't adjust the seat anymore for my height...Other than that good....
CATHERINE HThe man didn't know what he was doing or talking about. Awful person, not friendly at all.
Virginia SThis dealer was one of the best to deal with!
JAMES STrain your employees in customer service. After all we are the people who put he bread on the table.
cynthia sHave someone at the location to answer calls during regular business hours.
Amanda LTires on trailer had low air presure. None had the same air pressure.
Terry WOnce again y’all are awesome and Thank you
Donna SAgain, nobody available to assist. Had to follow instructions on U-Haul app. Would be nice to have trained and able personnel on site to assist customers.
Rex DThis is local to me and the only place I rent from. Personable and helpful. They are great to deal with.
Steven SOwner was helpful and pleasant Building is old Truck cab was filthy
Joan BStaff was very helpful and made sure everyone was acceptable.
Dom FI was emailed the day before pick up that I had to drive 20 miles out of the way to pick up my Uhaul. If that was enough, when I get there I'm told that he doesn't have the dolly I rented. How do you move a whole 3 bedroom house without a dolly, and it's only 2 women moving stuff....terrible experience.
Deanna HDrop off was easy.
Cecil JI honestly don’t know everything was perfect for us
Lucy HLot was muddy and could provide better lighting for evening drop offs
SIDNEY WGreat customer service, very friendly and helpful!
Melvin JCustomer service was outstanding and everything went smoothly. I would definitely use them again!
Douglas VHave more equipment available
Michael BI had to drop the trailer myself.
James RClosed. Drop box was convenient.
roland pWas great and easy to set up.
Chris BNothing hit try to keep the same rates for same trips being made.
April SVery nice gentleman
Gabriel CThis location was not well kept. You could not tell it was a Uhaul center. The inside office was a mess. The man on duty was kind, but very slow with the process. The other Uhaul locations in the area are much more professional.
Abigail HOur experience while renting this uhaul truck was great. I have no complaints.
BETTY DNice people and easy in and out
Allen GI picked up a car hauler, when i got to my location i noticed that it had no car ramps, i managed to get my car loaded up with a spar set of ramps i had but i called and they told me i needed to drive 30 minutes back to drop off the trailer, than drive another 45 minutes to a location that might not have a car hauler
Kodi GLots of unseen pot holes filled with very cold rain water.
Joseph MMy trailer completely fell off the vehicle within 1 mile - safety chains fell off, trailer free shelled down the road. Fortunately it did not hit another car. It caused minor damage to my plastic trim. Also, the running lights did not work - turn and brake were OK. My suggestion - make sure the trailer won't come undone and make sure the eq is working. Seems like something I shouldn't have to say.
Brian G?
Gregory MExcellent care, only suggestion would be to clean the location up a bit. Grass was tall and building looks run down.
Crystal BI can’t think of anything. The manager was on time and very helpful with the inspection of the trailer and safety check.
John Eno one was there during the day.. we just used the key drop off and online check in.. no personal interaction with anyone at this site.
Kevin CGreat experience!
ROBERT CI see no need for improvements. This was perfect.
Charles CVery pleasant gentleman to deal with and the process was very easy from reservation to returning the truck.
Marlena OPerfect
CARLOS PFriendly, helpful and available.
Rebecca V