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ROBIN F
Customer Reviews for Country Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding Customer Service and friendly staff.
FELIX SMake sure they realize there is not a jack with the trailer to get it unhooked from a vehicle and some people are not strong enough to lift the hitch to unhook from vehicle. It was a struggle to unhook in my experience not realizing no jack was included.
PAXTIN MMalta is an isolated location. I felt very fortunate to get a trailer locally.
Tom KCustomer service was excellent. There was really nothing that needed improved upon. I will be using this location any time I need a U-Haul.
Yvonne GThey were awesome.
Ryan WUhaul as a company with a near monopoly should improve there reservation system. It is absolutely absurd that Uhaul doesn’t know if equipment will be available until a couple of days prior to pickup. I had to drive 75 miles from my reservation location after flying in to pickup my equipment. This resulted in me spending an extra $100 in gas. Invest in a better computer program that tracks the equipment better and identifies where it will be sooner.
Phillip NEverything went Smoothly.
CARL Texcellent help
Edwin M