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Michael S.
Customer Reviews for Country Pride Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lot was spacious and clean. I dropped the truck off after-hours and it was great, location-wise. The app, again, was absolutely awful. It's clunky and hung up repeatedly and I had the start the process over multiple times so to it freezing. What should've been a 2 minute check in process took 15-20. I HATE the app experience.
Scott S.The staff was courteous, professional, and very helpful. Both of the employees we dealt with were accommodating and working to make our experience there a positive one and they were successful in that. We would highly recommend this U-Haul location! We will definitely return when we need U-Haul equipment again.
Becky W.Nothing needed.
Donna D.Nothing I'm very pleased with owner of country pride auto, not only did he have everything ready he actually took note that my mileage I estimated was very wrong at which he made right which saved me money and very friendly and made sure I had everything I needed so because of that I'm actually renting a trailer tomorrow from same location and will recommend country pride auto to anyone and everyone thank you so much
Joseph B.Same as I stated above.
Randy K.Very smooth transition!
John S.I was met at my vehicle quickly, told where to park with it and was unloaded in a matter of minutes. Assured that I would receive an email confirmation and out of there. Quick and efficient.
Jeffery P.When we picked up the unit there was no gas on empty didn't appreciate that since I just drove 5 1/2 hours to pick up the unit usually they have a little little bit of gas it was on red E
Ben C.Already great
Rick J.I didnt get the guys name that helped me with my rental but he was very friendly and helpful. Im definitely making this my go to for uhaul trailer rentals.
Dave L.Location did not have the supplies I reserved. I had to go but them in order to make the move.
Robert W.The team was very helpful in getting me set up and on my way
Randy E.Friendly service
William P.Very helpful and explained the vehicle. Did walk around to check the vehicle. Great facility
DAVID B.Wonderful service and super-nice staff. They did not keep us waiting when we made the reservation or picked up the trailer and they hooked the trailer up to our truck for us. We will absolutely be referring anyone looking for a UHaul to this location. Thanks!
BOBBYE O.I've rented at this location several times, always great service!
MICHAEL S.Great location and very friendly staff!
JOHN C.Wonderful customer service and very sweet people.
RANDI K.Equipment work flawlessly
TOM W.Fix the leak in the trailer's roof. My furniture got wet on the front right side.
NEAL M.24/7 drop off was good, just followed instructions on app and only took like 10 minutes. My only recommendation is that it was kind of on a slope and I was only able to find one piece of wood to put behind a tire to keep it from rolling after I unhooked.
GRANT T.The owners and staff at Country Pride Auto are always helpful when I need a U-Haul rental for our family. I'll be a repeat customer for life and I frequently recommend this location to my friends and co-workers.
James B.Nothing that I could recommend
RICHARD T.I rented 2 different trucks in 1 weekend. 1was for around town the other for a 1 way trip. It was all so easy. I don't think you
ANNA C.Nothing at this time keep up the good work!
TRACY E.Super friendly. Very helpful person!
JILL S.The folks at Country Pride are awesome! They're friendly and ensure a smooth process for rental pickup and return.
VICKY W.thank you
FRANK W.Excellent customer service. Easy pickup and drop off.
MARSHA H.The manager was great. He was friendly, courteous, and quick to answer all my questions, and to get us on the road. Great Job!!
GARY C.Country Pride does a great job.
Alan G.This facility was top notch, clean, orderly… so well presented. Excellent instructions on using product and so helpful to make sure we were “ready to go.â€
KENNETH F.Excellent!!
Donald C.Mobile app did not recognize my location when picking up before business hours After multiple tries , Had to come back when business was open to pick up rental
CHARLES W.Friendly people. Got the equipment quickly and easily.
JAMES C.All things considered is quite enjoyable experience. I wouldn't hesitate to do it again
RICK W.Great service and painless process. Rental was ready when we arrived and very easy to return.
VICKY W.Good service. We were impressed how quickly the whole renting process went. Thank you. We will definitely use this location again!
THERON P.I was told there were no pads or dollies in the area. I was given the run-around the next day on a different rental and had to stop at 2 other locations. They were overflowing with dollies and pads.
STEVEN B.Nothing to improve!! This is the cleanest, friendliest, completely organized business I have done business with in a long time.
GENEVIEVE G.Great customer service. Very friendly.
BRETT B.Super friendly and helpful. This was hands down the best UHaul experience I have had anywhere!!
KIM H.Nothing. Josh went out of his way to ensure I got the trailer I had reserved.
JAMES M.Very great customer service!
CHEYNA K.