Customer Reviews for County Car Wash

Everything went perfic.

The Owner was Friendly and Helpful.

Courteous, helpful and efficient for a small location

Kyle was very easy to work with and had me up and running quickly. Also took care of me when I needed to add a few hours to my time without any issues. Thanks Kyle!

Drop off after hours. Never meet with anyone.

excellent customer service

Just a drop off point. Have never met with any staff there

I was charged twice and have not received return call from the place I dropped it off to.

Fast and easy to drop off. Never came in contact with anybody else and they also had a very nice key drop off spot.

Scheduling confirmation was difficult.

Kyle was fantastic!!! Very easy to work with, explained all the details of the rental and was just a pleasure to deal with. Highly recommend him.

The man who took care of us, did an out standing job, helping us. Our experience with him was great, very knowledgeable. If and when we ever need U Haul again, we will go right back to him!!!

I had a little trouble with taking pictures thru the verification system...not everyone is super techy with their phones.....I nor my son-in-law (who is a bit techy) could figure out how to turn on "location" setting for Google. If I could have taken a picture and uploaded it, I wouldn't have been in the yard for an extra 30 minutes or so. I did search to turn on location for the browser, but it was like going in circles with no answer.

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Giving a big Thank you to Kyle Hamina at the Roscommon location, the gentleman that helped me with my reservation, rental equipment and U-Haul truck was a big help and explained things and took the time to help me. You are doing a great job and much appreciated!

It was great

Kyle was fantastic. He took the time to explain the process and details so we could understand cost. Very patience and accommodating. Professional and courteous. It was a great experience and will definitively rent from him again. Thank you

Very friendly representative.

Great place to rent. Easy in/out... Would like to see more equipment at location to rent

Nothing, it's a pleasure to go and rent from him

Great guy, super helpful and quick, funny too. The truck was clean and easy to use. It got us over 200 miles stuffed with our belongings. Overall a pleasant experience and will be using uhaul again in the future.

There was only one truck available.

Service was very friendly and helpful. We will see you soon!

Everything was exactly as stated. The county car wash location in Roscommon was a pleasure to deal with. Highly recommend for truck or trailer rentals. Sales staff was very knowledgeable.

It was quick and easy picking up trailer.

Third time I have used this location. Drop off was quick and painless.

No one was there when I dropped the trailer, even though it was during their stated business hours. I was on my own to park and unhook the trailer, and completed the turn-in online.

Owner went beyond the call of duty. He fixed a faulty wire on our van that was keeping the tail lights from working. I've rented from this location 3 times and the equipment has always been clean, well maintained and always ready when I arrived. I highly recommend this uhaul facility.

Nothing! Excellent service!

The truck lacked built-in tie-down attachments. This made it difficult to secure the load. Attachments can be embedded in the wood rails every 12" or so. https://www.uscargocontrol.com/Mounting-Ring-Flush-Mount-Black-1-200-Lbs

had a flat tire and it took 4 and one half hours before I got back on the road. U haul did comp a room for me but being stuck on the side of the road the room didn't make up for it

Easy drop off! Second experience at this location and would recommend!

This was a more convenient location for drop off, this is a car wash. The owner seemed to know what he is doing. But there is nothing inviting about this location. We were offered a savings of $40+ to take it to Gaylord, but that is at least another 45 miles, for the time and gas to go there, $40 is not enough!

Location was closed on the day I was supposed to drop off equipment. Had to download App to “return” and there were extra costs at return I didn't expect.

Good advice from him.

I would say don't change a thing it was perfect everyone and everything was perfect the truck was perfect it ran great the service was great gentleman was very polite and very helpful I say a plus all the way across the board

No suggestions. Friendly and accommodating service.

nothing

It would be nice e to get help when dropping off a trailer

Very very nice man to work with! I would recommend this location to everyone.

Everything was excellent

Office not open and no personnel on duty at time of drop off. Had to hope that vehicle was parked okay and that key drop would be monitored. Called the next morning to verify everything was okay. Local phone # was forwarded to main Uhaul # but all checked out.

Kyle Hamina was very helpful and kind I thank GOD for him and his help. Ron

Best rental experience I ever had.

Trailer was clean and the young man hooked it up to my truck for me. When I returned it he unhooked it as well. Was very thankful for that!

I rented a 12 foot trailer and when I retirned the trailer, I was not able to lift the trailer off my tow ball. I tried until I felt as though I would hurt my self if I contonued. I finally pulled the pin from my hitch mount and had to pull the hitch mount off my vehixle by driving away from it. A tounge Jack would be helpful for this 63 year old man. Thanks

According to U Haul help desk, this location is open 7/2/2018. However, when we returned the rental item there was not a person to return it to, so left it unsecured and called the help desk to report the return. Repeat calls to Roscommon location are unanswered, directed to U Haul help desk.

I had to go 25 miles to get the u-haul, and there is a large facility 3 miles from me but they didn't have any. I was not happy about that since I did reserve ahead in plenty of time. Otherwise all went well.

Kyle was super. Second time within a year that we used this location. Most satisfied. However the U-haul call center is very slow to get to answer call, wait time was excessive! Frustrating when linked to movers help.

I have no suggestions. The pickup was quick and efficient and easy. The franchisee was a good guy.

Kyle was very friendly and extremely helpful. He even had a trailer light adapter that he let us use as we did not have one. Will definitely use his service in the future. Thanks again Kyle...you ROCK!!!