Kyle went above & beyond the call of duty. Took time to go over the details of the truck and the details of the contract. Helped me understand how to use the gas gauge refill strip to accurately return truck with proper fuel level. Vehicle was ready right on time. Fueled and ready to go. Great pickup experience overall.
KENNETH G
Customer Reviews for County Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Would have been nice to know there was no securement on the toy hauler thankfully we brought our own straps and were prepared someone else may not be other than that it was a great experience
Bobbi PNeed better lighting
STEVEN WFast and friendly service
TIMOTHY ROutstanding service both ends.
Edward PN/A
DariLynn VI got there 30 mins before closing time. The door was locked. I had to do it all myself even though I could see someone inside looking out.
JARED SWorker was so helpful. I had the wrong size hitch pin and he had a spare laying around.
ANDREW GUhaul Agent was very responsible and got us taken care of swiftly.
ANJANETTE JI don't see how the pick-up experience could be improved. It went terrifically well.
JAMES CNothing,everything was handled in a prompt and resiloit manner.
KENNETH REverything was excellent
CARL Afriendly and helpful
TAMMIE GFriendly, helpful, professional! He’s the best!
CATHERINE SEasy drop off but lacking in customer service.
Patricia SGreat customer service. Easy return.
Carol MGreat service. Equipment was ready when I arrived
Leigh IWas after business hours.
teress gExcellent experience, couldn’t have been better
Jake SFast and friendly service. I would recommend this location.
greg kExcellent customer service!
MADELON KKyle was very helpful, answering my equipment questions regarding future rentals.
Daniel MLocation was perfect. The guy that helped take it off. The truck checked everything out. Explained a few questions I had everything was good would use again.
Robert DNot much the guy was very kind and it was fast service
brndon bWe made our reservations then it was changed to a different location for pickup without our knowledge. Lucky we called and found where we could pick a truck up at.
Sandra RExcellent experience
Rodney FDude who checked me in was awesome. Very helpful!
Rodney FSome of the best customer service ever
KEN AThe owner of this location is great! Very friendly and helpful. He made the return process easy.
DOUGLAS LThe gentleman who helped me went above and beyond. I would recommend him to anyone. He made a stressful situation much easier to deal with. Thank you
laura pEverything went great…Kyle was very helpful !
molly hVery friendly and convenient
Rodney Fnothing
David SKyle was very helpful and knowledgeable about every aspect of the uhaul business. He is one of the best uhaul representatives in our area. Big thanks to him and if I need a uhaul again his location will be my spot to get what I need. 5 stars all the way around.
Jeff CKyle is the best! (I had gone to the Houghton Lake location first, but the woman running it, Sandy, is insane.) Kyle helped me figure out approximately how many miles I was going. He also explained about replacing the gas I used. Overall I was very impressed by the professionalism and politeness I received from Kyle, at the Roscommon location. I would definitely recommend this location to anyone who needs to rent a uhaul.
Heather BThe location wasn't the problem. Picking up my rental was a huge hassle. An hour on hold because the uhaul app didn't work. I would not recommend anyone use the app for a rental.
Reggie Pvery helpful, no issues
Mark PDon't change anything it was very easy to pick up and drop off
Roberta CThe owner of this location (Kyle) was very friendly and helpful. The return process was quick and easy. Doug L.
DOUGLAS LThe truck both rear hubs started to fall off.20 miles Fter i picked it up never rent uhaul againg
wayne wExcellent customer service, would highly recommend this uhaul location.
Diana SFriendly helpful smiling staff. Great experience
Ronald JKyle was quick to check me in and was very friendly throughout the whole process. I would recommend him for any rental needs you have or vehicle detailing needs as well.
DOUGLAS LIt was easy to check out with my phone however my phone battery was about to die so it wouldn't have been good if it did. I would rather do the drop off in person
Marjorie Sso convenient!
paula cno improvements are needed. Very friendly service. Keep up the good work
David H