Customer did not leave a comment.Nathan O.
Customer Reviews for County Market 212
(U-Haul Neighborhood Dealer)
Rushville, IL 62681
Services at this Location:
- Mon–Fri7 am–7 pm
- Saturday7 am–3 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cab of truck was dirty with pet hair. It had a check engine light on and the advance tract was not working.Lacy H.
No issues other than that I reserved the truck on Saturday evening before 8pm and at 8am Sunday the next day the truck still showed unavailable (not at location) despite physically being there and so it required quite a bit of chat/phone support to get the store to be able to see my reservation and rent the truck. Scheduling manager unavailability that evening and early morning caused this delay and it would be nice if there could be 24/7 coverage to alleviate this problem.MICHAEL M.
Provide more product info-such as towing hitch ball size,updated info on drop-off locations ,& current open locations & hrs of drop-off times !JACK B.
Jessica was very helpful and accommodating. Excellent service. Trailer was perfect and towed well.Keith S.
We dropped off at night so we did not have to deal with personneldustin C.
Train the people that are handling the rental! Don't false advertise your prices in front of the store!Todd P.
Customer did not leave a comment.Kevin S.
Customer did not leave a comment.Shara F.
Customer did not leave a comment.Tracy P.
Customer did not leave a comment.Suzette R.
Piss poor from start to finish salesman over the phone that helped me do my reservation assured me that the 10 foot truck ramp ramp on it which I did not I got home with the truck found out there was no ramp at the drive back after sitting on hold with U-Haul for upwards of 50 minutes just so that way I can figure out what to do with the truck and if I could get a refund on it just to get back to the locationTanner C.
Customer did not leave a comment.John P.
Customer did not leave a comment.Daniel W.
Called several times to assure that my truck would be ready and waiting for me.Paul G.
Lady was openly politejose G.
Customer did not leave a comment.Joyce H.
Customer did not leave a comment.Kent D.
Location generally didn't know how to complete any step of the rental processGreg C.
Customer did not leave a comment.Travis M.
Have the plug adaptors at your sites.Cay C.
Drop-off was great. Again, the app did not work well. I had trouble with the online part of the dropoff.Timothy K.
The return is co located within the county market. Really convenient, but a sign or something inside the store might be helpful, I.e., if one wouldn't think of just going to the market customer serviceMark H.
Customer did not leave a comment.RICHARD M.
Customer did not leave a comment.Amy O.
very nice and friendly staff. Good experience, would repeat.MITCHELL R.
Everything was great from the beginning to the end in fort Walton beach! Thank you!!!lali P.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.CURTIS M.
Customer did not leave a comment.Janice C.
Return went super smooth and the agent was professional and very respectful.Tim C.
Nothing. Manager was very helpful.Brodie W.
Customer did not leave a comment.Rachel R.
Customer did not leave a comment.GARY B.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.Travis S.
Customer did not leave a comment.John C.
Customer did not leave a comment.Antonio D.
Customer did not leave a comment.Falicite M.
Customer did not leave a comment.DEAN T.
No one was available to return the truck at the location and they suggested I bring it back the next day. I told them that wasn't an option. I just dropped off the keys and paperwork in hopes everything is taken care of. This is mainly due to issues with CovidTisha G.
Customer did not leave a comment.Joy K.
The girls were new to renting but we're very helpful and kind as they worked through the process. Happy to have this service in our little town.Michele R.
Customer did not leave a comment.ELMER H.
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