Customer Reviews for Cowboy Dans Trading Post and Pawn
(U-Haul Neighborhood Dealer)

Rating:

5.0

Very great people certainly the best I've ever rented through very respectful and knowledgeable

Rating:

5.0

Make sure they know that it has to be clean and sweeped inside

Rating:

5.0

Cowboy Dan's was very helpful & made the return process very simple & easy!

Rating:

5.0

Very easy access. Ben was very efficient, courteous and patient.

Rating:

5.0

Very glad I use this location.

Rating:

5.0

We had excellent service and have used Cowboy Dan's twice for our rental needs. We will not hesitate to refer our friends there and use them again for our own needs. They are very friendly and helpful!!!!

Rating:

5.0

This was not where I wanted to drop it off, however U-haul insisted I do so. It was two hours and 40 miles out of my way on the other side of the river from my destination. I am unhappy with this rental, to say the least.

Rating:

5.0

Everyone was exceptionally courteous, friendly, and very professional! My only concern for the vehicle, is that between 30-40 mph, it would surge/sputter. After 45 mph, it was fine. Thanks again to a great staff of people!!!

Rating:

5.0

Always a pleasure

Rating:

5.0

Friendly, fast, and enjoyable transaction. Thank you!

Rating:

5.0

Good people. I would definitely do business with them again.

Rating:

5.0

They knew what they were talking about, real great service.

Rating:

5.0

All good !

Rating:

4.0

Nothing, everything went well with the return of the trailer.

Rating:

5.0

The only thing that did not work out was the Road Runnerz company I hired 2 movers from on your website was a no show. Ended up doing the move on my own because there was no time to get anyone else.

Rating:

5.0

None at this time.

Rating:

3.0

We had to fold all 84 blankets prior to turning in. This should be explained prior to renting them out. Also, these pads should be washed prior to the next people getting them.

Rating:

4.0

The check engine light was on and the brakes were horrible on the uhaul I was given. Customer service was great when picking up though. I dropped off after hours and used the key drop box.

Rating:

3.0

Provide a little more explanation of using the uhaul checkout site.

Rating:

5.0

Great customer service!!!! Thanks ??

Rating:

5.0

This is the BEST U-haul location and representative I have ever encountered. Would do all of my moving business from this location!!!

Rating:

5.0

The gentleman that helped me was awesome. Glad I had chosen this location.

Rating:

5.0

When making an online reservation, insure the reserved equipment is on site. I travelled to two different locations to pick up an appliance dolly and had to wait 40 minutes at location # 2 for an appliance dolly to be brought from another location even though the system showed it as being in stock on site.

Rating:

5.0

Wonderful staff...very friendly and helpful. I will definitely continue to utilize this location for future rentals.

Rating:

5.0

Lady was extremely nice and came in a little early so that was great. Trailer worked perfect for hauling a car and we returned it same day 600+ miles away. Thanks

Rating:

5.0

The gentleman that got me setup in my truck did a A+ job, thanks Cowboy Dans!

Rating:

5.0

This place helped me with me sincere concerns about how dirty the Uhaul was when I picked it up. I showed him photos of when I got it and he confirmed it was in a similar state. He was very apologetic and kind. He just mostly wanted to make sure that we got here safely with no other issues. I only dropped off at this location, but with the experience I had I would highly recommend.

Rating:

5.0

It's all great

Rating:

5.0

I DONT SEE ANYTHING THAT NEEDS TO BE IMPROVED UPON. the STAFF WAS VERY FRIENDLY AND VERY HELPFUL.

Rating:

5.0

Fast, friendly, to the point and expectation was set prior finalize business ( also like the sign no profanity )??

Rating:

5.0

Great as always

Rating:

5.0

great place to pick up and drop off a trailer easy to get in and out of

Rating:

5.0

All my questions was answered!!

Rating:

5.0

This place made me want to beleive in UHaul again...I wish I had reserved with them instead of just returning to them. They were nice, helpful, considerate...they actually made my morning a lot brighter! I would recommend this place with out even thinking twice about it!

Rating:

5.0

This location was very friendly and helpful! Again thank you and I hope you flourish with your business!

Rating:

4.0

The vehicle was clean, however my furniture get wet because it was raining, so we assume that there is a hole inside the truck

Rating:

5.0

Good as usual, truck worked as supposed to

Rating:

5.0

Very nice

Rating:

5.0

Friendly Staff, would use again

Rating:

5.0

The employees were friendly and got me out of there quickly.

Rating:

5.0

Just keep doing what your doing because your good at what you do

Rating:

5.0

Great customer service!

Rating:

5.0

Location had plenty of room to drop off and pick up equipment very easy to maneuver on the lot overall the excellent experience

Rating:

5.0

Couldn't ask for any better

Rating:

5.0

Great

Rating:

5.0

Nice gentleman and very helpful

Rating:

3.0

Rental process was not smooth. Too many distractions occurred for the clerk. Had to process my rental information twice. Otherwise, very nice business owner.

Rating:

5.0

Quick service, clean equipment.

Rating:

5.0

Great customer service, great gentlemen with a positive attitude, I'll be going back just because of the gentlemen behind the desk

Rating:

5.0

U-Haul it's self over charged us and then when I called to handle the issue they wouldn't speak with me even though I used my card to pay and I was the other point of contact on the rental. They claimed to not see my name. My husband was put on there as the main point of contact because he was going to be the one driving. U-Haul is unsatisfactory and they seem to think they have the right to withhold money that wasn't even owed. The location we rented from was great and super friendly but U-Haul itself is rediculious. If your a couple and renting a U-Haul don't just put your mans name on the contract or they won't discuss any overage charges with you dispite you having the contact number, names,phone numbers and card information.

Rating:

5.0

I found that from my first contact by phone in reference to available vehicle was very professional & quick with information. Upon my arrival at the facility I was greeted promptly, also friendly employee. We completed our transactions, vehicle was inspected by both of us, explained all issues & I was on my way. Returned vehicle with no issues of equipment... Respectfully W.Marshall

Rating:

5.0

All good, recommended U-Haul Dealer. Will use again

Rating:

5.0

great place to do business with easy to get in and out

Rating:

5.0

great service and easy to get in and out of

Rating:

5.0

I can't think of anything you could do any better. I have rented 3 trailers in the past 3 months from this site andn have an excellent experience.

Rating:

5.0

very easy to deal with and fast drop off

Rating:

5.0

Awesome place, highly recommended