Customer Reviews for Cowboy Pitstop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cowboy Pitstop

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JEFFREY C.
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Customer did not leave a comment.

Valerie H.
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Gregory L.
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This is a great U-HAUL location, the owners are terrific!

Laurel C.
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We dropped off after hours and it was easy.

Donna D.
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Customer did not leave a comment.

Ricky M.
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Nothing

David R.
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Reynaldo P.
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they were closed but she still took us in, so sweet.

MIchael L.
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Customer did not leave a comment.

Isic R.
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All was good

Douglas B.
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Owners are very friendly and helpful.

DIANA W.
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Very accommodating and helpful. Great experience

armando S.
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Easy to work with and very professional I give the Cowboy Pitstop a A+ I will definitely use them again and if you need some furniture go see them!!

Wesley B.
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Brianna M.
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Paul P.
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Kyle P.
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Alexander C.
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The married couple managing the location was very nice and friendly. I hated having to pick up the truck in wolfforth, but I was very happy to interact with the people there.

THARANGA DISSANA D.
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Gaylan S.
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Carlos H.
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Carlos H.
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No comment

William B.
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Kevin M.
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Tommy S.
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I wish the trailers were a little cleaner and better looking but functionally they are awesome. I am curious how many miles you get out of a 6x12 trailer

Larry P.
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everything was great at the pick up location. Something to consider..... the only thing that concerned me was as I was driving up to Lubbock, TX from Houston I received a call from u-haul customer service. The first words out of the representative's mouth was I did not have a trailer at the location I reserved it at. I went ballistic until she told me there was a trailer in Wolfforth (outside of Lubbock). Why would u-haul let me a rent a trailer at one location when there were no trailers there? I had no problem going to Wolffoth to get the trailer. What would have been my options had I got up Lubbock and had no trailer at all?

Barbara K.
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Most trailers were inches deep in water/mud, there was a question if I would even be able to get the one that I had reserved. I waited for more than a half hour while the owner/manager unsuccessfully tried to process the transaction on the computer.

Stacy G.
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Very friendly and efficient. They were ready for us when we arrived. Filled out paper work, hooked up trailer and on the road in about 10 minutes.

jerome S.
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Customer did not leave a comment.

STAPHANIE B.
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Caroline W.
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Rocksann C.
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Can't improve on perfection. Customer Service was amazing.

Joshua G.
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Tracy S.
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Ed D.
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Bill H.
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None

Shonda M.
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Owners, Jeff & Susan, are just good & honest people. I wouldn't want to rent a Uhaul from anyone else. They go above and beyond to meet customers needs. Thanks Cowboy Pitstop for great Customer Service!

Zach F.
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Customer did not leave a comment.

JAMES H.
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Very friendly and informative

Sandra M.
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Becky J.
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margaret S.
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Elvin S.
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Not a thing. Awesome service!!

donald P.
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daniel M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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