Customer Reviews for Cox Hwy 195 Farm and Tire
(U-Haul Neighborhood Dealer)

90 reviews

39650 Hwy 195   Haleyville, AL 35565

(205) 486-8743

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(205) 486-8743

39650 Hwy 195
Haleyville, AL 35565

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

Richard I. 
Rating:
5.0

Customer did not leave a comment.

Frances B. 
Rating:
5.0

Nothing

Abigail F. 
Rating:
4.0

The cab had a cigarette odor. There was an empty can in the cab other than that it was a good experience

Kelley M. 
Rating:
5.0

These people took care of my return immediately upon entering. Awesome job!!

Lesa L. 
Rating:
5.0

Carry it for me??😃😎

James P. 
Rating:
3.0

Customer did not leave a comment.

Anita S. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
3.0

Customer did not leave a comment.

ted C. 
Rating:
5.0

Wonderful staff

Scott F. 
Rating:
5.0

So easy & simple. & awesome people.

Kendra H. 
Rating:
5.0

Customer did not leave a comment.

Veronica V. 
Rating:
5.0

Customer did not leave a comment.

Diane B. 
Rating:
5.0

Customer did not leave a comment.

Brittany M. 
Rating:
5.0

Customer did not leave a comment.

Shebra H. 
Rating:
5.0

Customer did not leave a comment.

Laurence G. 
Rating:
1.0

There was some kind of Greace in the truck very gross

WAYNE H. 
Rating:
5.0

Very friendly staff.

Dean B. 
Rating:
5.0

took care of business promptly

Emmett L. 
Rating:
5.0

Customer did not leave a comment.

Brett T. 
Rating:
3.0

Customer did not leave a comment.

Nicholas T. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Sammy G. 
Rating:
5.0

Friendly service, dependable equipment. Wonderful experience. Will recommend u haul to all my friends.

Kelley M. 
Rating:
5.0

Customer did not leave a comment.

DON W. 
Rating:
3.0

The problem with this location is that due to needing to use your phone to return the vehicle, there is NO signal. Therefore it took us 45 minutes to return the vehicle because there is no way to return it without your phone due to the location being closed during our return time. Very difficult to get the website to load and even worse trying to get the GPS to pick up your location. very poor planning in the way the app and website run and the location of the return.

SHANNON L. 
Rating:
4.0

Lower your prices for this trailer, over rated, They should offer trailers with electric brakes, for people that have trucks with electric brake controllers. The surge Brake is awkward and harder to maneuver . what no spare tire, incase one goes flat.

Thomas C. 
Rating:
5.0

Easy fast transaction, great customer service.

James W. 
Rating:
2.0

The trailer was parked at the end of a gravel lot, and the spot it was in was very uneven , which made hooking up to it difficult. We had to hook the chains up, pull the trailer out of the ditch it was in and then could couple up. I'd have also liked it if the trailer was capable of linking to my vehicle's blind spot system, but this trailer was kinda old.

Nicholas M. 
Rating:
5.0

Everything was excellent and Sarah made it easy and stress free.

Eli P. 
Rating:
5.0

I was very impressed with the entire rental process. Sarah was very professional and answered all our questions. We had a medical emergency come up and had to reschedule our pick up & return date and she was great.

palmer K. 
Rating:
4.0

Customer did not leave a comment.

Shannon L. 
Rating:
4.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

I had a problem with returning the trailer. Your staff that answered the phone was rude and inflexible. I wanted to turn trailer in at Destin. They said i had to return it to panama city beach. So i pulled it to panama city beach. The 1st location refused to take the trailer. I called and they told me all places were full and i had to return it to panama city not beach. That was after stopping at 3 locations. Again phone operator was rude and not flexible. Thankfully the location where i returned it was very accommodating. I think you should buy a map for your phone operators. There is not reason to pass 4 locations to arrive in a city where all agencies are full and cannot accept trailers.

Christopher H. 
Rating:
1.0

Liars. Thieves. Charged me more money than what was said verbally. “Sorry ma'am, there's nothing I can do.” ????????

Danielle B. 
Rating:
5.0

Very helpful and courteous at pick up and drop off locations !

palmer K. 
Rating:
5.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Everything was great, including help to connect the trailer. The 6x12 ,trailers should have a lift as they are heavy even with two people

Steve E. 
Rating:
5.0

Great service, hooked up trailer

Harley O. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
5.0

perfect. no problems

Gary V. 
Rating:
5.0

Customer did not leave a comment.

Lynn H. 
Rating:
5.0

Customer did not leave a comment.

Lynn H. 
Rating:
2.0

Make return easier than online; in Haleyville there is little to no Web access; couldn't do online return

Ronda P. 
Rating:
2.0

They did not have the correct amount of gas in truck as to what was on receipt and charged me insurance that i did not request and did not fix it

Crystal W. 
Rating:
5.0

Customer did not leave a comment.

joe C. 
Rating:
4.0

Customer did not leave a comment.

Janet H. 
Rating:
2.0

Getting charged for fuel when we filled it back to the way it was. After they told us it was fine

april S. 
Rating:
3.0

Make the trailers a bit more accessible. Semi tractor trailers blocked most of the access.

David H. 
Rating:
5.0

Cox Farms was extremely friendly and helpful in helping me choose the right truck for my move. Will use again and tell my friends about them. No corrections needed.

Emmett J. 
Rating:
4.0

Customer did not leave a comment.

Ralph T. 
Rating:
5.0

Impressed, very smooth transaction. Late model truck, like new drove great, easy to load.

William M. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

I would absolutely recommend this location to anyone.

Karen R. 
Rating:
5.0

Customer did not leave a comment.

aL P. 
Rating:
5.0

UHaul helped us in two ways... first, Cody from Hamilton did a great job steering me to “Traffic” and he even answered my questions in 3 different phone calls. Once sent to Haleyville, Sara was a great customer representative and did an excellent job!!

Belinda F. 
Rating:
3.0

The U-Haul had less than half a tank when picked up

Isaac B. 
Rating:
5.0

When the paperwork was printed it only had an address in Haleyville. You might want to think about putting the business name on there

Harley O. 
Rating:
5.0

Make the sign in process much more simple.

Bengie H. 
Rating:
5.0

Location only placed 9 of 36 blankets on truck which resulted in me being charged for 27 blankets. Have three witnesses that will confirm only 9 blankets on truck but U-Haul still going to charge me!! Had to use this location due to the fact that confirmed reservation at closer location did not have truck when I arrived!!!

Herbert J. 
Rating:
5.0

Customer did not leave a comment.

anthony P. 
Rating:
5.0

Cox Farm and Tire went over and beyond their responsibilities. We were pulling a handicap equiped van that stuck in the lowered position. They backed it up to a hill to come off even with the ground. It was dead because in transport the table we had put in the front seat had hit the lights and caused it to come on...dead battery. They charged it up, at no extra cost, and no problem. They were so friendly and helpful. Great people!

Fran S. 
Rating:
5.0

Customer did not leave a comment.

Aaron H. 
Rating:
5.0

Customer did not leave a comment.

LEXIE G. 
Rating:
5.0

Customer did not leave a comment.

April T. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Harold S. 
Rating:
5.0

Customer did not leave a comment.

Johnny F. 
Rating:
4.0

Address given for the return location was no where near the actual drop off lot.

Michael B. 
Rating:
5.0

Everyone was very friendly. Had truck ready to go when I got there to pick up. Will do business at Cox Farms again.

Doyle B. 
Rating:
5.0

Customer did not leave a comment.

Kelley M. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Reserved on-line and everything was ready to go when I got there. Nice folks-

Robert W. 
Rating:
3.0

The prices are too high. I used the thing for 3 hours and 55 miles and I was charged $130.thats excessive.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

Derry J. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Damitha L. 
Rating:
5.0

Customer did not leave a comment.

Victoria B. 
Rating:
5.0

Customer did not leave a comment.

Leslie M. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Very nice people !!!!

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Carlos W. 
Rating:
4.0

Customer did not leave a comment.

Anne F. 
Rating:
5.0

Customer did not leave a comment.

REDDICK R. 
Rating:
1.0

This location told us we could drop off at any location and when we went to drop off we were charged additional fees because it was an in town rental. Even though we asked on multiple occasions if we could drop off anywhere and they said yes. They never spoke of any additional fees. This is something you should tell customers if they ask that question.

Ashley D. 
Rating:
4.0

Customer did not leave a comment.

melinda P. 
Rating:
5.0

The people at Cox Farm Supply where I rented the U-Haul are super friendly and professional and I highly recommend them. The U-Haul equipment was in great condition and I had no problems at all.

Frankie H. 
Rating:
5.0

Nothing everyone was super nice and helpful.. they had the truck ready for me to pickup When I got there. Great place so glad got to deal with cox

Kelly B. 
No reviews have been submitted for this location.

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