Customer Reviews for Crawford County Storage Inc
(U-Haul Neighborhood Dealer)

270 reviews

1817 E Hwy 64   Alma, AR 72921

(479) 632-0801

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/5/2022: Closed

Services at this Location:

Contact Us

(479) 632-0801

1817 E Hwy 64
Alma, AR 72921

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/5/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robin K. 
Rating:
5.0

My experience with Crawford County storage was very pleasant. The trailer performed as it should. I will definitely do business with them again!

doug H. 
Rating:
5.0

Customer did not leave a comment.

Steven N. 
Rating:
5.0

Customer did not leave a comment.

Jeremy G. 
Rating:
5.0

Customer did not leave a comment.

Brock M. 
Rating:
4.0

Have a gas station for an easy fillup where you turn in the truck

John S. 
Rating:
5.0

No recommendations for improvement. They did a great job!

john R. 
Rating:
5.0

Customer did not leave a comment.

james K. 
Rating:
5.0

Customer did not leave a comment.

cody H. 
Rating:
5.0

Customer did not leave a comment.

BARBARA P. 
Rating:
5.0

Customer did not leave a comment.

RUTH B. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Very professional great location

AUSTIN D. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

RICKEY B. 
Rating:
4.0

Customer did not leave a comment.

SHERRI C. 
Rating:
2.0

Rented a pull trailer at this establishment a week in advance. Upon arrival they did not have a trailer for us at all after we already paid and had a receipt. We had to end up going to another location to find a trailer. We will never use this facility again.

BRETTANDREW F. 
Rating:
5.0

Customer did not leave a comment.

TODD M. 
Rating:
5.0

Customer did not leave a comment.

Jordan J. 
Rating:
5.0

Customer did not leave a comment.

JORDAN R. 
Rating:
5.0

Customer did not leave a comment.

CHAD JOSEPH H. 
Rating:
5.0

Rita was so helpful! thanks

JAY C. 
Rating:
4.0

Customer did not leave a comment.

SHAWN D. 
Rating:
5.0

Customer did not leave a comment.

Ruben G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Nothing. This is the best facility to rent from. Great costumer service

Kevin E. 
Rating:
2.0

The agent very unfriendly

JACOB R. 
Rating:
5.0

Everything was great!

Julie K. 
Rating:
1.0

The customer service rep was rude and not helpful, she acted like it was our fault we asked if military discount was applicable, the number we called advised us to ask this place for military discount, we did and had a rude response because she had to readjust and do extra paper work. She seemed displeased that she had extra paper work even though we was the only people in line. The truck was dusty and wasn't sanitized, had mild crumbs.

THOMAS C. 
Rating:
5.0

The alignment was severely off. I would suggest a front end alignment. At the least.

GRADY C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
3.0

Passenger window crank was broken. So had to travel without air and window down!! No effort to tell what the tow button was used for, so it cost a lot more gas. We weren't towing anything! There should be a return of $$ for the problems!! It shouldn't have cost $125.00 for gas for 237 miles!

CHARI G. 
Rating:
3.0

Customer did not leave a comment.

Rodney H. 
Rating:
5.0

Customer did not leave a comment.

Nancy H. 
Rating:
5.0

Customer did not leave a comment.

GARY RAYMOND H. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Nothing. Everything worked just fine.

Brad W. 
Rating:
5.0

Very friendly staff.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW N. 
Rating:
5.0

Customer did not leave a comment.

RICKY R. 
Rating:
5.0

Customer did not leave a comment.

Latasha M. 
Rating:
5.0

Customer did not leave a comment.

SUMMER B. 
Rating:
5.0

My experience at this facility was perfect!

EULAND M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

AMY B. 
Rating:
3.0

When ask for a dollie to rent the lady working said I probably wouldn't need one . Didn't get 1 and everything carried by hand .

ALMA B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
3.0

Customer did not leave a comment.

Russell C. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

JERRY H. 
Rating:
4.0

Customer did not leave a comment.

Mae F. 
Rating:
2.0

Agent was not friendly and truck was not clean. Agent never left behind the desk.

Michael G. 
Rating:
3.0

Customer did not leave a comment.

Douglas C. 
Rating:
5.0

Great job

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Roderick H. 
Rating:
5.0

Customer did not leave a comment.

ALice E. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Everything was great but the windshield was very dirty.

TERRY B. 
Rating:
3.0

I never got more than 2 feet from the door. The lady advised me of where the truck and trailer should be parked and then locked up after I went outside, so no, personnel was not helpful. i never saw more than a few square feet of the facility so cannot say if it was clean but it wasn't inviting because the personnel were acting as if I were contagious and hazardously so.

Rita B. 
Rating:
5.0

Customer did not leave a comment.

jack H. 
Rating:
5.0

Customer did not leave a comment.

Renee T. 
Rating:
5.0

Friendly and professional.

Brian S. 
Rating:
4.0

Wanted to tell them my experience with the truck I rented. Good to leave the keys and leave. At anything over 50 mph the truck would make a super ball lookcalm. Door seal on driver side door so bad at anything above 45 mph the wind noise was unbearable had to use ear plugs for when I went to range to stand it. Passed through a rain shower and water came in past same seal and gave me a bath. Multiple X parks on truck from previous accidents bed not water right several wet boxes on right side of truck after same rain storm.

JAMES P. 
Rating:
1.0

I left the garage door opener in the uhaul , I called and the lady said the truck went out and Would be out for a week , I asked if she could call and see if it's in there because I had to turn it in the the rental we just left she said no they prob would t answer anyways and I asked again she said she would probably get the voicemail to call back next week to see if it's in there and I love by this location as soon as I hung up I see the Same 26ft truck pulling out of their location so this customer was still there and she wouldn't even go see if it was in the car . I was so shocked and pray it's there when it comes back and the one that has it now doesn't lose it but she could of avoided that but just looking over the visor because he was still there when j was talking to her

crystal R. 
Rating:
5.0

Great customer care. Fast!

ted D. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

Eric V. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

gary J. 
Rating:
5.0

Customer did not leave a comment.

sandy J. 
Rating:
4.0

Customer did not leave a comment.

LYNN M. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
3.0

Customer did not leave a comment.

jessica H. 
Rating:
4.0

Customer did not leave a comment.

Tami M. 
Rating:
3.0

Not enough space to drop off truck

Lora P. 
Rating:
5.0

Customer did not leave a comment.

Raymond C. 
Rating:
5.0

Customer did not leave a comment.

Randy J. 
Rating:
5.0

These folks are great! Alma is my hometown.

Jeannie W. 
Rating:
5.0

Customer did not leave a comment.

Jaclyn M. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

mike H. 
Rating:
4.0

Customer did not leave a comment.

mathew L. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Just keep doing what you are doing..

wayne F. 
Rating:
5.0

Customer did not leave a comment.

Walter H. 
Rating:
5.0

Customer did not leave a comment.

paula B. 
Rating:
5.0

Customer did not leave a comment.

Ken H. 
Rating:
5.0

Customer did not leave a comment.

Timmy A. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

nothing

roger S. 
Rating:
5.0

Everything was wonderful

Judy H. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

The attendant on duty went out of her way to make me feel special. I can appreciate good customer service and hers was truly exceptional.

Frederick C. 
Rating:
5.0

Customer did not leave a comment.

Wayne R. 
Rating:
1.0

They initially told me the rental was $29. Told me I'd have to rent a dolly because they don't come with them. I literally had the uhaul for 4 hours brought it back with gas because if I don't I'd get charged another $40. By the time it was all said and done they charged me $128! And it doesn't stop there. I look into my account and they take $128 more. So if you want a uhaul for 4 hours it'll be over $250! I wouldn't recommend uhaul or the locations!

Nathan M. 
Rating:
5.0

Superb service. Clean equipment.

JIM AMY W. 
Rating:
4.0

I wasn't told there closing times, nor was I told where to leave the keys at drop off.

SHERRY S. 
Rating:
5.0

Service was amazing. The people are so kind and very helpful.

Tamee R. 
No reviews have been submitted for this location.

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