Customer did not leave a comment.Justin H.
Customer Reviews for Crazy Lady Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Put we had a dolly and we didn't, also insurance which we said we didn't need because our insurance covers us.Kristy F.
Customer did not leave a comment.DUSTIN H.
Excellent customer service - would definitely come back for future rentals.KIM H.
Be more inviting! I drove up and was not sure if I was in the correct location. I walked into the building and the man inside looked upset that I had even showed up. Told me he would be out to help after he was done texting. I dropped the truck off a day early and was charged $30 something extra! I was told I would receive a discount if I drove the truck to this Uhaul from the person I called when first renting the 15ft" Uhaul truck. The morning I picked it up I asked to confirm I would be receiving a discount. The woman at the Uhaul rental in Idaho said that was correct and they would send me the discount after dropping off the truck at the next Uhaul drop off. I had to drive about 3 extra hours away from my destination just to drop this thing off and THEY CHARGED ME FOR IT!!! Its a bit upsetting. And just to be clear for anyone who's not understanding. I went from point A, the Pick Up Location in Idaho, I than drove less than a mile to pack it up (the old home), Next day I drove strait to point B, (new home) in Southern Utah. Almost 8 hours of a drive one way and I only stopped for gas. After unpacking I drove to point C, "the Closest Drop Off Location" that is 3 hours of a drive away from my New Home! So, 14 hours in a day. It was not convenient and I feel a little cheated.SUSANA S.
Nice people and super easy!Candace C.