I received calls and emails stating that I did not return the uhaul and this is incorrect.The uhaul was returned at 11:00 am the next day I dont think I had it 24 hours from the start time.I need this corrected in the system records
Nikia L
Customer Reviews for Creative Hands Family Clothing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I experienced a significant delay over an hour when trying to pick up my rental. Unfortunately, there was no one available at the location to assist me. When I reached out to customer service, I was informed that I needed to check in online; however, that wasn't the procedure I had originally scheduled. Based on this experience, I may reconsider using rental services from a side contractor company in the future and hope for clearer communication regarding the check-in process.
Angela IVery good
Jibril M