Very friendly staff and helpful as well good people
rodney l
Customer Reviews for Creekside Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don’t over charge for gas , returned it with more than started but charged. E for 4 gallons at over 4$ per gallon
RONALD SThe gentleman was very helpful.
DOUGLAS CThe attendant was very courteous and friendly! I would definitely recommend this location!
leonam sBarely able to fit the truck in the non existing parking lot. Terrible location.
Molly SService and equipment were spot on and easy!!
Lorraine OI prefer not to say. I really felt that they didn't want me to wait for a receipt.
Jo AExplain the checking in process. Return I mean
Sharyl HThe personnel were great!! The return area is tight and so many cars from surrounding businesses initially blocked our return area.
DEBRA BAttendant was very helpful and knowledgeable of the equipment he had avaliable.
ELIZABETH WThey were extremely helpful. Will use them again!!
CLAUDIA HVery friendly
RONALD SVery cordial. Nice, helpful, and very polite. Will use them again.
gerald wSmall location had to leave truck on the street and had to ask employee to check for damage and that we had refueled correctly
ANNA TI came in the day after I dropped truck off just to show them the damage that was on truck before we rented it so they could log it. I had all the pictures.The man was busy. I waited for 20 mins finally i just left.
JASON BThe man I spoke Ted, was amazing and top-notch. This location was quick and efficient no troubles renting or dropping off and was super courteous and extremely helpful. If you're going to rent in Weatherford Texas rent from this location
De Abad service they charge you for days you don't use they charge from your card without telling you
Arnold UFix the tire inflation warning.
mike WPaul was excellent to work with. He was professional and very customer oriented. Dwight Solomon
Dwight SGreat Service
Jeremy CJust dropped keys after hours, so there is nothing really to base an opinion on.
Brent GHad nothing but problems with the app wouldn’t load kept restarting in middle of process took forever to finish process of returning truck. App sucks
Joel TI reserved the equipment 2 days ahead online. When it was time it pick it up, it was ready to go. No muss. No fuss.
Charles CCheck in was a breeze. They were very quick and efficient - I was in the truck and driving off within 15 minutes. Dropping off was even easier with the app. Great experience!
Greg SThe parking area was too small and difficult to maneuver a large truck. However, I was thankful I could return truck late at night.
Tori GVery friendly, reviewed contract to ensure the pricing was correct. Will use again in near future!!
Stanley STed and Tess have exceptional customer service! They were so thoughtful and helpful to me! They even waited for me to return the truck since I was a little bit late! Ted also does state inspections. He does such an efficient, thorough and excellent job. I wouldn’t consider using anyone else! He is a true blessing, great guy and breath of fresh air!!!
Tanya GVery friendly and helpful! Best service in town!
Kathy RGentlemen was friendly and helpful
Denise AThe parking was horrible
TERRY FService was great
arthur aVery friendly staff and answered all my questions effectively.
mark lExtremely friendly and kind and welcoming. Made the process of moving my stuff very easy even when I needed to have it a little extra time. None of it was complicated. -Sav
Savannah WThe ac was in and out
crystal pNot much parking at this location and its difficult to maneuver in the back. Also the area for returning trailers is completely dark. There needs to be lighting installed in the trailer parking area.
Christopher STed was friendly, courteous and professional! He explained how the door locks worked and that if done improperly Might cause the door not to shut completely (which had happened to me once on a previous rental at another location)... I appreciated his thorough explanation!!! I highly recommend this location!
Lucretia LI appreciate professionalism and kindness regarding my rental during my recent move I highly recommend this location ...thank you again God Bless ..rebecca d.
rebecca DNo issues dropping off
Robert REverything was great. Will rent from Uhaul again in the future. They are the only ones I have ever used in the past.
GARY GNo tenants during business hours. Limited places to park trucks. No indication on where to park trucks
Brady GNothing weong with the service, but the lot is tiny and well tucked away. The location was closed when I dropped off the truck.
Jeffery HMake sure location services are turned on to speed process pick up
Glen GReturned the truck a day earlier and received no refund at all
Ashlyn MNothing. Everything was absolutely perfect Great service, friendly atmosphere 👌🏼♥️
Dani RHave used this place often, always professional, helpful and friendly!
Darin COrdered a dolly did not receive it
Conner RNo one was there. so I did a truck/share return
Vertie K